Hakuba Tsugaike Sunrise Tanne

8,4/10 Excellent - Based on 35 reviews

Traveler Mix:
Couples (38%)
Families (29%)
Groups (17%)
Solo travelers (17%)

Rich in authentic ambiance, the Hakuba Tsugaike Sunrise Tanne embodies Asian tranquility in the heart of the Otari mountains. With its invigorating hot spring bath and daily maid service, this ryokan in Otari invites absolute relaxation, both in summer and winter. Its location, close to the ski lifts and slopes of the Tsugaike Kogen area, makes it a perfect retreat for nature lovers and cyclical well-being.

Modernity and tradition meet in the rooms, available with traditional futons or Western beds. With rooms bathed in light and equipped with a private bathroom, each space ensures optimal comfort, perfect for families or groups of friends seeking a peaceful stay. Subtly decorated Japanese-style spaces create a cozy and welcoming atmosphere.

Culinary delights are assured, thanks to the establishment’s restaurant, which offers a fusion of Japanese dishes and Chinese flavors, all adapted to vegetarian needs. In addition, the surroundings abound with welcoming restaurants, combining local gastronomy and breathtaking panoramas, perfect for accompanying a day full of discoveries or on the snowy slopes of Otari.

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Japanese Authenticity Evaluation

5/10 Rustic and charming, this ryokan combines authentic elements, such as tatami mats and futons, with a notable presence of modernity. The cuisine, although local, lacks a bit of originality. The baths offer a relaxing touch, but without striking features. The surrounding natural setting adds a nice serenity.

Highlights of the Ryokan

Thermal Bath/Onsen
Public Bath
Wi-Fi Connection
Parking
Air Conditioning
Breakfast

Detailed Ratings

Staff 9.0
Facilities 8.3
Cleanliness 8.7
Comfort 8.6
Value for money 8.4
Location 9.5

Points of interest nearby

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Review summary for: Hakuba Tsugaike Sunrise Tanne

Positive Reviews

Excellent location near ski slopes

The hotel is very close to the ski slopes, lifts, and gondola, making it easy to access skiing and snowboarding. Many guests appreciated the convenience for winter sports.

Friendly and helpful staff

Guests frequently mentioned that the staff are nice, supportive, and provide excellent service, helping with currency exchange, shipping, and general assistance.

Comfortable Japanese-style rooms

Many reviews noted the comfort of the tatami mats and bedding, with rooms being clean and providing a true Japanese experience.

Good breakfast and nearby restaurants

Breakfast is often described as simple but delicious, and there are plenty of good restaurants within a short walking distance from the hotel.

Ski-in, ski-out convenience

Several guests highlighted the true ski-in, ski-out experience, allowing them to almost snowboard back to the hotel and enjoy direct access to the slopes.

Basic but sufficient amenities

Rooms are equipped with bathing and washing facilities, and amenities like drying rooms and lockers for ski equipment are available for guests’ convenience.

Negative Reviews

No elevator in the hotel

Some guests mentioned the lack of an elevator, so carrying luggage to upper floors can be a bit inconvenient, especially after skiing.

Limited dinner options at hotel

Dinner is not provided at the hotel, so guests need to walk to nearby eateries. This may be inconvenient, especially during busy periods when restaurants are full.

Small bathroom facilities

A few reviewers found the bathrooms inside the rooms to be small and wished for additional features like bidets or heated toilet seats.

Breakfast variety could be improved

Some guests felt that the breakfast, while tasty, had limited variety and fewer options compared to other hotels.

Ski equipment storage could be better

The snow equipment storage area is not a dry room and sometimes has a musky smell, which could be improved for guest comfort.

Room pricing and amenities

A few guests felt the room price was high for the amenities offered, mentioning futons only or a lack of certain toiletries and yukata.

This summary is based on all online reviews and was last updated on 15 June 2025

Frequently Asked Questions

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out must be done by 10:00 AM.

Does the ryokan have an onsen?

Yes, Hakuba Tsugaike Sunrise Tanne has a hot spring bath (onsen) for guests.

What languages are spoken at the ryokan?

The ryokan staff speaks Japanese.

Are there any restrictions regarding pets?

Pets are not allowed at Hakuba Tsugaike Sunrise Tanne.

What wellness services are offered?

The ryokan offers a thermal bath/onsen and a public bath for guests’ well-being.

What dining options are available on-site?

An Asian breakfast is served each morning at Hakuba Tsugaike Sunrise Tanne.

Is there a parking service available?

Yes, the ryokan offers free private parking on-site. Please note that reservation is required.

What activities or tourist spots are nearby?

The ryokan is located near the Tsugaike Kogen ski area and Happo-One ski resort. Other attractions include the Hakuba Goryu Botanical Garden and Tsugaike Nature Park.

What cultural activities are offered by the ryokan?

While the ryokan itself does not offer specific cultural activities, its proximity to natural parks and ski resorts allows for exploring the local culture and landscapes.

How can I access the ryokan via transportation?

The ryokan is accessible by train from Hakubaoike Station, 3.8 km away, and Hakuba Station, 7 km away. The Hakuba Happo bus terminal is also 7 km away.

Are there any age restrictions for bookings?

There are no age restrictions for checking in at Hakuba Tsugaike Sunrise Tanne. All children are welcome.

Does the ryokan offer Wi-Fi connectivity?

Yes, free Wi-Fi is available in all rooms.

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