Hashinoya Bekkan Ransui
9,1/10 Exceptional - Based on 97 reviews
In the heart of Kobe, Hashinoya Bekkan Ransui is a sanctuary where the soul finds a resonance. Nestled in a garden where every leaf seems to tell a story, this ryokan in Kobe blends tradition and serenity. The hot springs, echoing the memory of the mountains, offer a soothing embrace, while the open-air bath invites meditation under an endless sky. The gentle murmur of a nearby stream and the breath of the trees compose a soothing symphony here.
An alcove of serenity, each room with silky futons reveals a view of a living tableau: a garden in its changing splendor. The spaces, bathing in soft light, embrace traditional Japanese aesthetics. Whether in rooms for two or more spacious retreats, every detail exudes harmonious simplicity, transforming a stay into an immersion in tranquility.
On-site, a feast of flavors awaits you at the restaurant. The dishes delight the eye before unveiling their subtle richness: delicately crafted seafood, seasonal vegetables, and artistic creations highlight Japanese cuisine. In the surrounding area, the region of Kobe abounds with intimate cafes and bistros to extend the awakening of the senses. Every meal, every bite, is an ode to local culinary traditions.
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Japanese Authenticity Evaluation
9/10 With its harmonious architecture blending traditional elegance and comfort, this ryokan offers authentic and warm rooms. The natural and well-maintained baths enhance a soothing experience. The visually refined Kaiseki meals demonstrate attention to detail and local flavors. An idyllic setting conducive to serenity.
Ryokan Highlights
Thermal bath/onsen
Open-air bath
Public bath
Wi-Fi connection
Parking
Air conditioning
Breakfast
Positive Reviews
Exceptional Staff and Service
The staff were attentive, accommodating, and provided excellent service, even with language barriers. Many guests mentioned feeling cared for, with thoughtful details and personalized attention throughout their stay.
Delicious Meals and Kaiseki Experience
Guests consistently praised the quality, taste, and presentation of both dinner and breakfast. The kaiseki meals were often described as a highlight, served in-room and showcasing seasonal ingredients.
Peaceful and Relaxing Atmosphere
The ryokan’s location offers a calm, quiet retreat from city life, with beautiful garden or mountain views and the soothing sound of a nearby stream. Many guests found the environment tranquil and restorative.
Traditional Japanese Experience
Visitors enjoyed the authentic Japanese style rooms, traditional futon bedding, and the overall cultural experience, including private and public onsens that added to the charm.
Clean and Well-Maintained Facilities
Rooms, baths, and common areas were described as clean, cozy, and well-kept. Even though the property is older, it is maintained with care and attention to detail.
Privacy and Intimate Setting
With only a few rooms, the ryokan offers a sense of privacy. Guests appreciated having the onsen mostly to themselves and enjoyed the quiet, intimate atmosphere.
Negative Reviews
Early Morning Wake-Up for Breakfast
Some guests felt the breakfast schedule was early, with staff entering to prepare the room and table, resulting in a wake-up earlier than desired.
Small Size of Bath and Onsen Facilities
The onsen and bath areas are cozy but can be small. This was only an issue for guests expecting larger spa facilities or traveling with a car, as access can be tricky.
Room and Facility Details Differ from Photos
A few guests noted that their room or view did not fully match the website photos, with some rooms on higher floors or with partial garden views.
Limited Amenities in Onsen Area
Some guests mentioned the onsen could be better equipped with amenities like lotion and hairdryers, which were missing during their stay.
Older Furnishings and Carpets
While well maintained, some furniture and carpets showed signs of age, such as cracks in leather or carpet stains, but this did not affect the overall experience.
Weak Wi-Fi Signal in Rooms
A few guests experienced weak or no Wi-Fi reception in their rooms, which could be inconvenient for those needing reliable internet access.
Does the ryokan have an onsen and is it accessible to all guests?
Yes, Hashinoya Bekkan Ransui has a thermal bath/onsen accessible to all guests. You can enjoy the public bath and the open-air bath for an optimal relaxation experience.
What are the check-in and check-out times?
You can check in between 15:00 and 18:00. Check-out must be done between 08:00 and 11:00. Please inform the property in advance of your arrival time.
What languages are spoken at the ryokan?
The staff at Hashinoya Bekkan Ransui speaks English and Japanese, facilitating communication for international guests.
Are there any restrictions or specific rules to follow?
Yes, the ryokan is entirely non-smoking and pets are not allowed. Additionally, children are not permitted and quiet hours are established from 21:00 to 09:00. Access to the property is not possible between 23:00 and 07:00.
What wellness services are offered?
Besides the thermal baths, the ryokan offers a spa experience with a public bath and an open-air bath, perfect for relaxing your body and mind.
What types of meals are offered at the ryokan?
Hashinoya Bekkan Ransui offers an exceptional breakfast. Menus for special diets are also available upon request.
Is there parking available for guests?
Yes, free and private parking is available on-site for guests without the need for prior reservation.
What tourist activities are available nearby?
The ryokan is close to the Arima Toys and Automata Museum, Myoken-ji and Onsen-ji temples, Tosen Shrine, and Tanasangen Park. Other museums, parks, and botanical gardens are also accessible in the vicinity.
Are pets allowed in the ryokan?
No, pets are not allowed in the property.
Does the ryokan offer cultural activities?
The ryokan is located in an area rich in cultural history, with several temples and museums within walking distance, allowing guests to discover the local culture.
What modes of transportation are available to reach the ryokan?
The ryokan is accessible by train from Arima Onsen Station, about 1 km away. It is also near Osaka and Kobe international airports, 26 km and 28 km respectively.
Does the ryokan have rooms with a view?
Some rooms at Hashinoya Bekkan Ransui offer a view of the garden, allowing guests to enjoy a serene and peaceful atmosphere.
