Hatori

8,4/10 Excellent - Based on 923 reviews

Traveler Mix:
Families (40%)
Couples (26%)
Groups (18%)
Solo travelers (17%)

Immersed in a refined and traditional ambiance, the Hatori ryokan in Kaga embodies Japanese elegance at its peak with its warm wooden interiors, soft lighting, and spaces bathed in natural light. Its wellness facilities, including a 24-hour open hot spring bath, an outdoor bath, and a soothing sauna, invite total relaxation. The massages offered in the Hanashobu salon complete this experience, offering a moment of absolute serenity to its visitors.

Staying in one of Hatori’s rooms means plunging into an authentic atmosphere combining the charm of traditional Japanese style with modern amenities. Each space is carefully arranged with tatami floors and comfortable futon beds, creating a perfect balance between simplicity and sophistication. Suites with private outdoor baths are particularly appreciated, offering a unique and intimate experience after a day of exploring the region.

For gastronomy enthusiasts, the on-site restaurant offers exquisite wasyoku cuisine, highlighting local flavors in a friendly setting. The breakfast, varied and highly appreciated, combines Japanese and Western options. If your package does not include dinner, the reception will gladly guide you to popular nearby restaurants, ensuring visitors a complete culinary adventure.

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Evaluation of Japanese Authenticity

9/10 Imbued with authenticity, this ryokan combines a distinguished traditional design with intact Japanese-style rooms and a sublime ambiance. The refined kaiseki meals respect traditions, while the onsen experience offers soothing natural baths. Some modernized elements integrate harmoniously without harming the Japanese atmosphere.

Highlights of the Ryokan

Hot spring/onsen
Outdoor bath
Public bath
Massages
Sauna
24-hour reception
Tatami
Refrigerator
Wi-Fi connection
Parking
Air conditioning

Detailed Ratings

Staff 8.8
Equipements 8.5
Cleanliness 8.8
Comfort 8.7
Value for money 8.2
Location 8.1

Points of interest nearby

Places of interest
Restaurants

Review summary for: Hatori

Positive Reviews

Beautiful onsen and bathing facilities

Guests repeatedly praised the beautiful onsen and bathing facilities, including private and public baths, highlighting comfort and a relaxing atmosphere for both individuals and families.

Spacious and comfortable rooms

Many reviews mention spacious, traditional Japanese rooms, often with extra touches like balconies, small salons, or jacuzzis, providing a pleasant and authentic experience.

Delicious breakfast and dinner

The breakfast buffet and dinners are frequently described as delicious and of high quality, with some guests noting the excellent value and enjoyable dining experiences.

Helpful and friendly staff

Several guests appreciated the helpfulness and friendliness of the staff, noting their efforts to accommodate requests and provide recommendations for local attractions.

Convenient location and shuttle service

The hotel’s location is praised for easy access to local landmarks and public transport, with a shuttle bus available to nearby destinations, making exploration convenient.

Charming traditional atmosphere

Guests found charm in the hotel's retro, traditional Japanese style, enjoying the unique atmosphere and decor reminiscent of a bygone era.

Negative Reviews

Outdated facilities and decor

Some guests felt that the hotel and its facilities are dated, mentioning worn carpets, older decor, and areas that could benefit from renovation or modernization.

Noise issues from air conditioning

Several reviews mention that noise from the air conditioning units made it difficult to sleep, especially in certain rooms, affecting overall comfort.

Language barriers with staff

A few guests experienced communication challenges due to limited English proficiency among staff, leading to misunderstandings about reservations and services.

Room cleanliness concerns

Some guests noted issues with cleanliness, such as dusty rooms or air vents that appeared not to have been cleaned for some time.

High prices for extras and value concerns

There were comments about high prices for food, karaoke, and other extras, with some guests feeling the overall value did not always match the cost.

Limited dining and activity options nearby

A few reviews mention limited restaurant options in the area and the need to reserve dinner in advance, especially during busy periods, as well as few activities in the town.

This summary is based on all online reviews and was last updated on 25 August 2025

Frequently Asked Questions

What are the terms of use for the onsen at the Hatori Ryokan?

The Hatori ryokan has a hot spring bath accessible 24/7. The baths are separated for men and women. Be sure to rinse thoroughly before entering the bath to fully enjoy this relaxing experience.

What are the check-in and check-out times?

Check-in at the Hatori Ryokan is between 3:00 PM and 7:00 PM, while check-out must be done before 10:00 AM. Please inform the establishment in advance of your expected arrival time.

What languages are spoken at the Hatori ryokan?

The staff at the Hatori Ryokan speaks English, Japanese, and Chinese. This facilitates communication with international travelers.

Are there any particular restrictions in the establishment?

The establishment is non-smoking and does not accept pets. Moreover, parties and events are not allowed, and guests should avoid making noise between 9:00 PM and 7:00 AM.

What wellness services are available at the Hatori Ryokan?

The ryokan offers various wellness services such as a sauna, massages (at an additional cost), a public bath, an outdoor bath, and massages at the Hanashobu beauty salon for optimal relaxation.

What types of dining are offered?

If you book a meal package, you can enjoy local wasyoku dishes. A Japanese/Western buffet breakfast or a Japanese menu is offered. If you do not have a meal package, the reception can recommend local restaurants.

Does the Hatori ryokan have parking?

Yes, free private parking is available near the establishment. No prior reservation is necessary, and a charging station for electric vehicles is also available.

What activities or tourist sites are nearby?

The Daisho-ji Temple, Kutaniyaki Art Museum, and Eihei-ji Temple are nearby. The Shirakawa-go and Gokayama villages, listed as UNESCO World Heritage sites, are about 2 hours by car.

Are pets allowed?

Unfortunately, pets are not allowed within the establishment, in order to respect the comfort and tranquility of all guests.

Are cultural activities offered?

On-site, you can play karaoke and ping-pong. To discover the local culture, the ryokan can advise you on visits to nearby temples and museums.

What are the transportation options to get to the ryokan?

The ryokan is about a 12-minute bus ride from JR Kaga Onsen Station. Komatsu Airport is accessible in 20 minutes by car. Public transport services and taxis are available to reach the establishment.

What types of rooms are available?

The ryokan offers various types of rooms, including single rooms, Japanese-Western style rooms, and suites with outdoor baths. All rooms have futons or single beds, flat-screen TVs, air conditioning, and free Wi-Fi.

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