Hishino Onsen Tokiwakan
8,2/10 Excellent - Based on 173 reviews
With an architecture blending the timeless charm of Japan with modern comfort, Hishino Onsen Tokiwakan invites its guests to an authentic immersion in nature. Nestled in Komoro in a serene setting, this ryokan reveals noble materials, spaces bathed in light, and tranquil gardens conducive to contemplation. The hot spring baths and public bath, true sanctuaries of relaxation, offer incomparable soothing, while the massage chairs and rest areas complete this wellness break.
Offering great variety, the rooms, suitable for couples, families, or groups, combine refinement and intimacy. The Japanese-style rooms with futons, tatami mats, and balconies offer a breathtaking view of the surrounding mountains. The Deluxe options stand out with larger spaces, some equipped with an open-air bathtub, ideal for a moment of serenity in harmony with nature. All accommodations are equipped with modern air conditioning and free Wi-Fi, ensuring a comfortable stay.
Come awaken your taste buds at the ryokan’s restaurant where refined Japanese cuisine, highlighting local ingredients and seafood, is served in a traditional setting. The buffet breakfast is generous, perfect to start a day of discoveries. For those wishing to explore further, surrounding restaurants like Matsui Farm or picturesque cafes add their gourmet touch to the stay in this ryokan in Komoro.
Book on Booking.com
By using this link, you may benefit from a Genius discount of 10% or more.
Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
6/10 Overall charming, this ryokan combines modern and traditional elements in its design. The baths offer a pleasant experience even if not exceptional. The cuisine lacks the expected refinement of a kaiseki. The rooms, well-appointed and beautifully decorated, offer a comfortable stay but not entirely immersive.
Highlights of the Ryokan
Hot spring/onsen
Public bath
Terrace/Balcony
Wi-Fi Connection
Parking
Air conditioning
Positive Reviews
Unique hilltop onsen experience
The outdoor onsen, accessible via a funicular or tram, offers beautiful mountain views and a relaxing atmosphere. Many guests found this feature unique and memorable during their stay.
Friendly and helpful staff
Staff are described as friendly, professional, and always willing to assist. Guests appreciated the attentive service and welcoming atmosphere provided by the team.
Delicious and varied meals
Many reviews praise the meals, especially the buffet breakfast and kaiseki dinner. The variety and quality of food, including welcome snacks and drinks, were highly appreciated.
Spacious and comfortable rooms
Rooms are described as spacious, clean, and comfortable, with some guests mentioning large suites and good facilities, contributing to a pleasant overall experience.
Peaceful mountain location
The hotel’s quiet mountain setting and beautiful surroundings, including gardens and scenic views, provided a relaxing retreat for guests seeking tranquility.
Fun activities and amenities
Guests enjoyed unique amenities such as the hill climbing tram, ropeway, and additional touches like choice of toiletries for the onsen, making their stay more enjoyable.
Negative Reviews
Some facilities are a bit dated
Several guests noted that parts of the building and facilities appear old or could use renovation, though cleanliness and maintenance were generally good.
Remote location and limited transport
The hotel is somewhat far from supermarkets and convenience stores, and some guests found the shuttle or pickup times limited, making access less convenient.
Futon and bedding comfort
Some guests found the futons thin or hard and mentioned that pillows could be bigger and softer, especially for those not used to traditional Japanese bedding.
Occasional onsen or facility closures
A few guests experienced closures or maintenance of the outdoor onsen, cable car, or some baths, which affected their ability to fully enjoy all amenities.
Mixed reviews on food quality
While many praised the meals, a few guests found dinner and breakfast to be just average or not very delicious, though variety was generally appreciated.
Noise and crowding at times
Some guests mentioned crowded onsen areas or noisy neighbors, particularly during busy periods or when groups were staying at the hotel.
What should you know about the onsen?
Hishino Onsen Tokiwakan offers a hot spring/onsen and a public bath. These facilities are intended to provide you with a relaxing and authentic experience. Note that wearing a swimsuit is generally prohibited and it is customary to wash thoroughly before entering the baths.
What are the check-in and check-out times?
You can check in between 3:00 PM and 6:30 PM. Check-out must be done between 7:30 AM and 10:00 AM. If you plan to arrive outside these hours, please inform us in advance.
What languages are spoken in the ryokan?
Our staff speaks Japanese and English, which facilitates communication with international guests.
Are there any restrictions or rules in the ryokan?
This ryokan is entirely non-smoking. Pets are not allowed in the establishment. Additionally, the establishment welcomes children and is family-friendly.
What wellness services are available?
In addition to the thermal baths, the ryokan offers massage chairs for relaxation. These services can be booked on site.
What do you offer in terms of dining?
We serve a breakfast buffet each morning. There is also a café and a lounge where you can enjoy wine or champagne for an additional fee.
Are parking options available?
Yes, free private parking is available on site. It is not necessary to book in advance.
What activities or tourist sites are nearby?
Nearby attractions include the Usui Pass Railway Heritage Park 38 km away, Kaikoen Garden, and the Asama Jomon Museum 9 km away. The area also offers easy access to Mount Asama and ski lifts.
Are pets allowed?
Unfortunately, we do not accept pets in our establishment.
Do you organize cultural activities?
We offer karaoke spaces for an additional fee, which is a popular and cultural activity in Japan. There is also the possibility to participate in local activities in the surroundings, such as visiting museums and historical sites.
What transportation options are available?
The ryokan is easily accessible from Komoro Station 5 km away. Sakudaira Station is 12 km away. Matsumoto Airport is the closest, 70 km away.
What is the policy regarding children?
All children are welcome in our establishment. Children over 7 years old are charged at the adult rate. Extra beds or baby cribs are not available.
