Hotel Futaba

8,7/10 Excellent - Based on 288 reviews

Traveler Mix:
Families (42%)
Couples (29%)
Groups (22%)
Solo travelers (6%)

Located in the heart of the majestic landscapes of the Yuzawa region, in Niigata Prefecture, this authentic ryokan blends Japanese tradition with modern comfort. Surrounded by the mountains of Mount Tanigawa, Hotel Futaba offers a soothing experience with its indoor and outdoor hot springs offering breathtaking views of the surrounding nature. After a busy day, relax in private baths or enjoy a Korean massage for a moment of pure well-being. The women-only spa completes this relaxing experience, all in a warm and elegant setting.

By staying at this ryokan in Yuzawa, you will have the pleasure of discovering traditional Japanese rooms, where the woven straw tatami and carefully arranged futons guarantee peaceful nights. Each room has a private bathroom equipped with a bathtub and a shower, as well as modern amenities such as a flat-screen TV and an electric kettle, combining comfort and authenticity. For an even more unique experience, some rooms offer the luxury of an open-air bathtub.

The culinary pleasure is not left out thanks to the establishment’s restaurant, which highlights local gastronomy with varied breakfasts and dinners showcasing Japanese cuisine. A few steps away, you will also find other typical restaurants, perfect for discovering the flavors of the region after a day of skiing or walking. The blend of gourmet traditions and discoveries will delight travelers eager for authenticity and conviviality.

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Evaluation of Japanese Authenticity

8/10 Subtle blend of tradition and comfort, this ryokan impresses with its natural baths offering splendid views and its rooms brimming with Japanese charm. The cuisine, although refined, could slightly deepen its local inspirations. The general atmosphere evokes a pleasant balance between authenticity and modern touches.

Highlights of the Ryokan

Thermal bath/onsen
Open-air bath
Public bath
Massages
Sauna
24-hour front desk
Refrigerator
Wi-Fi connection
Parking
Air conditioning

Detailed Ratings

Staff 9.1
Facilities 8.9
Cleanliness 9.1
Comfort 9.1
Value for money 8.3
Location 8.9

Points of interest nearby

Places of interest
Restaurants

Review summary for: Hotel Futaba

Positive Reviews

Exceptional onsen variety

There are many types of baths including indoor, outdoor, saunas, waterfall showers, and even a cave, offering a truly unique and relaxing experience for guests.

Delicious and varied meals

Dinners are superb with quality and copious portions, and breakfast offers a vast variety of food items, with both Japanese and Western choices, often highlighted as a trip highlight.

Attentive and kind staff

The staff is described as very nice, supportive, and accommodating, going as far as keeping lost items for days and ensuring guests feel welcomed.

Comfortable and spacious rooms

Rooms are spacious, clean, and comfortable, often equipped with both internal and external bathtubs, and some feature beautiful mountain views.

Great location and facilities

The location is fantastic, close to the train station and ski resort, with perfect facilities including free on-site parking and equipment rental.

Memorable Japanese experience

Guests appreciate the authentic Japanese style tatami rooms, yukata options, and the overall traditional and homey atmosphere that stands out from other hotels.

Negative Reviews

Room and furniture aging

Some rooms and furniture appear a bit old or dented, with scratches, and could benefit from updates or more thorough cleaning.

Minor comfort issues

A few guests found the futons not thick enough and pillows too firm, which affected their sleeping comfort slightly.

WiFi and language limitations

WiFi signal can be weak in some rooms, and the front desk staff may have limited English skills, though most guests still felt well taken care of.

Shower and water concerns

Water pressure in some showers was low, and occasionally the water heater did not work properly, leading guests to prefer the onsen baths.

Room amenities could improve

Some rooms lack sufficient hanging rods or hooks for towels and clothes, which could make organization a bit inconvenient.

Chlorine smell in onsen

A few guests noticed a chlorine smell in the onsen water, but this did not significantly affect their overall enjoyment.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times?

Check-in is from 3:00 PM and check-out is until 11:00 AM. It is advised to indicate your arrival time in advance.

What languages are spoken at Hotel Futaba?

The staff at Hotel Futaba speaks English and Japanese to facilitate your stay.

Does the hotel have an onsen?

Yes, Hotel Futaba offers hot springs, including indoor and outdoor public baths with a magnificent view of the mountains.

What wellness services are available?

You can enjoy Korean massages, book a private bath, and the hotel also has a women’s only spa.

What dining options are offered?

Breakfast is served daily, including a choice of Japanese and Western dishes. It is offered in the Futaba dining room.

Is parking available?

Yes, free private parking is available on site for guests, without the possibility of reserving in advance.

What activities and tourist attractions are nearby?

The hotel is close to the Yuzawa Kogen Ski Resort, the Yuzawa Highland Ropeway, and other tourist attractions such as restaurants and ski lifts.

Are pets allowed?

Unfortunately, pets are not allowed at Hotel Futaba.

What types of cultural activities are offered?

The hotel offers an authentic Japanese experience with traditional-style rooms, however, no specific cultural activities are mentioned.

What transportation options are available to reach the hotel?

Hotel Futaba is located a 7-minute walk from Echigo-Yuzawa JR Station, making access by train easy for travelers.

What are the restrictions or special conditions to know?

The rooms are non-smoking, cash is not accepted for payment, and there are no extra beds or baby cots available.

How is the reservation of private baths handled?

Private baths can be reserved for an additional fee. The reservation can be made directly at the hotel.

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