Hotel Kasuien
8,0/10 Excellent - Based on 318 reviews
Unique in its kind, Hotel Kasuien invites you to a complete immersion in Japanese refinement. A true haven of peace in the heart of Ureshino, this ryokan in Ureshino combines tradition and modernity with its indoor and outdoor non-mixed thermal baths, ideal for relaxing after a day of exploration. Relaxing massages and a panoramic onsen on the roof complete the wellness services offered, making this establishment a must-visit destination for a rejuvenating getaway.
Enjoying unparalleled comfort, the hotel’s rooms are available in Western and Japanese styles to suit all preferences. Traditional spaces with futons and tatamis immerse visitors in Japanese authenticity, while modern rooms offer all necessary amenities, such as a flat-screen TV, air conditioning, and a private equipped bathroom. Easily adaptable to the needs of families or couples, these accommodations guarantee a pleasant and restful stay.
On site, the “Hanagiri” and “Kairaku” restaurants delight gourmets with cuisine that blends Japanese flavors and French influences. Known for its tofu soup prepared from local spring water, the hotel offers a rich and varied culinary experience, in an ambiance oscillating between tradition and modernity. Nearby, several local restaurants also allow you to savor Ureshino’s specialties, thus completing the gastronomic experience of this exceptional place.
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A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
7/10 A harmonious blend of modern and traditional elements gives a pleasant atmosphere to the ryokan. The culinary experience highlights local flavors, and the baths offer relaxation and charm, even if perfect authenticity is sometimes lacking. The welcoming and well-arranged rooms complete an overall immersive and pleasant experience.
Ryokan Highlights
Thermal bath/onsen
Outdoor bath
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Positive Reviews
Excellent rooftop and open-air onsen
Guests praised the rooftop and open-air onsen, describing them as fantastic, chill, and enjoyable, especially at night or with a cool breeze. Both public and private baths are available.
Friendly and helpful staff
Many reviews mention staff as friendly, helpful, and considerate. Some staff speak English and go out of their way to provide excellent service, including pick-up and helpful suggestions.
Traditional Japanese experience
The hotel offers a traditional Japanese atmosphere with tatami rooms, nostalgic views, and Ureshino green tea. The ryokan style is appreciated by couples and families.
Clean, spacious, and comfortable rooms
Rooms are described as spacious, clean, and comfortable, with amenities like refrigerators and thick futons. Many guests enjoyed peaceful river or city views.
Variety of toiletries and welcome amenities
Guests enjoyed the choice of toiletries, welcome tea, free cookies, and fresh milk. The shampoo bar and green tea soap were highlighted as special touches.
Good meals and breakfast options
Breakfast and dinner are generally well received. Meals are described as good, with nice serving ware and a variety of dishes, though some guests wanted larger portions.
Negative Reviews
Some rooms and facilities feel dated
A few guests felt the rooms were a bit dreary or that the hotel is showing its age. Some noted a smell from tatami, which improves after using air conditioning.
Temporary construction or obstructed views
Construction at the hotel affected views from inside, especially from the top floor onsen. Some guests noted that the men's outdoor onsen view was partially blocked.
Mixed experiences with staff and service
While staff are often praised, a few guests described some staff as cold or found the arrangement of bedding a bit rough. Communication about meals could be improved.
Additional charges for children
Some guests mentioned a surcharge for young children staying with parents, which felt higher than expected compared to other hotels.
Minor room and amenity issues
Guests reported small issues like a low bathroom sink, complicated water heater, dusty decorative places, and a wish for more amenities like lotion in rooms.
Food portions and taste could improve
A few guests felt dinner portions were not fully satisfying or that the food tasted just okay, and some wanted more food at breakfast.
What thermal bath options does your onsen offer?
Our establishment offers a selection of indoor and outdoor non-mixed thermal baths. You can also access our hot spring pool located on the roof, ideal for relaxing while enjoying the view.
What are the check-in and check-out times at Hotel Kasuien?
You can check in between 3:00 PM and 7:30 PM on the day of your arrival. On the day of departure, we kindly ask you to vacate the room before 10:00 AM.
What languages are spoken at Hotel Kasuien?
Our staff speaks English and Japanese to facilitate communication with our international guests.
What regulations or restrictions apply at Hotel Kasuien?
To check in, guests must be at least 18 years old. Pets are not allowed on the premises, and no extra bed or crib options are available.
What wellness services do you offer?
In addition to the thermal baths, we offer relaxing massages to enhance your wellness experience. Karaoke rooms are also available for an additional charge for your entertainment.
What meals are offered by the establishment?
We offer a Japanese menu for breakfast and dinner, including local specialties such as tofu soup prepared from hot spring water. Meals are served in the hotel’s dining room.
Is there parking available on site?
Yes, we have free private parking on site. No prior reservation is necessary.
What activities or tourist attractions are near Hotel Kasuien?
We are located near Hizen Yumekaido, a reconstructed traditional Japanese town, just 1.2 km away. The Nagasaki Huis Ten Bosch theme park is accessible by a 40-minute drive.
Are pets allowed at Hotel Kasuien?
Unfortunately, we do not accept pets within our establishment.
Do you offer cultural activities?
We offer our guests the opportunity to experience a unique cultural experience by staying in a traditional Japanese-style room with tatami and futon.
What transportation options are available to reach the hotel?
We offer a free shuttle service from Ureshino bus center. The nearest train stations are Takeo-Onsen Station 14 km away, and nearby airports include Nagasaki International Airport (34 km).
Do you offer rooms suitable for families?
Yes, we have family rooms available and we also offer the choice between Western and Japanese-style rooms to suit the preferences of our guests.
