Hotel Kazuno
8,0/10 Excellent - Based on 58 reviews
Somewhere between sky and mountain, the ryokan in Kazuno unfolds as a sanctuary of elegance and serenity. Its hot springs glisten under the daylight, offering a soothing embrace to the soul. Here, time seems to suspend its flight, carried by the whisper of the garden and the beneficial glow of the sauna. In this haven of calm, you will find a perfect harmony between Japanese tradition and modern comfort, amplified by meticulously attentive service.
Just behind typical wooden and paper walls, the rooms embody an invitation to rest. From soft futons to spacious beds, each space reflects refined simplicity, with subtle contemporary touches. Whatever the option, each accommodation promises a cocoon of softness, with an intimate view of a natural or mountainous setting that inspires contemplation.
In terms of gastronomy, the Hana Goyomi restaurant delights with its traditional Japanese dishes, respecting local flavors and seasonality. A few steps away, other establishments extend this culinary experience, allowing each guest to be carried away by the abundance of Kazuno’s gourmet talents. One thing is certain: the treasures of this region are discovered as much in the plate as in the eye.
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Evaluation of Japanese Authenticity
6/10 Some traditional elements appeal, such as natural baths and rooms with tatamis, but the modern integration and lack of typical culinary refinement diminish the authentic experience. The ambiance remains pleasant with a view of the surrounding nature, making the whole enjoyable but slightly westernized.
Ryokan Highlights
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Sauna
24-hour reception
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Restaurant
Breakfast
Positive Reviews
Spacious and clean rooms
Many guests appreciated the large, clean, and comfortable rooms, highlighting both Western and Japanese styles as very spacious and well-maintained for families and couples.
Exceptional staff and service
The staff is frequently described as kind, polite, helpful, and going the extra mile to assist with enquiries, even with language barriers. Reception and front desk get special praise.
Relaxing and well-equipped onsen
The onsen and public bath facilities are highlighted as a major attraction, being large, clean, and relaxing. The open-air bath and overall bathing experience receive high marks.
Delicious and varied meals
Guests enjoyed both dinner and breakfast, mentioning local ingredients, rich and delicious food, and the quality of buffets. Special dishes like fish shabu-shabu and beef are noted.
Beautiful location and environment
The hotel is praised for its nice environment, proximity to local attractions, beautiful views, and a relaxing, non-routine atmosphere. Many found the location ideal for leisure.
Flexible and thoughtful hospitality
The hotel is commended for accommodating late arrivals, providing shuttle service to the station, and being flexible with meal times, ensuring a comfortable stay for guests.
Negative Reviews
Some aging facilities
A few guests noticed that some parts of the hotel and rooms show signs of age or have older equipment, but this did not significantly affect their overall experience.
Room temperature and air conditioning
Some reviews mention that room temperature could not be easily adjusted and air conditioning in certain areas, like the changing room, was not strong enough for full comfort.
Breakfast and meal variety
There were comments that breakfast was mediocre or expensive, and some guests would have preferred more traditional Japanese dishes rather than a mix of Western and Japanese options.
Minor inconveniences in amenities
Guests noted small issues such as difficulty with towel racks or paper dispensers in the bathroom, or limited drink options in vending machines. These were not major problems.
Distance to onsen and local shops
A few guests found the walk to the bath area a bit long, and noted that nearby shops close early, which could be inconvenient for late arrivals or those needing supplies.
Some noise and staff attentiveness
A couple of reviews mention occasional noise disturbances, such as water sounds at night, or that some staff at breakfast could be more attentive without guests having to ask.
What are the check-in and check-out times at Hotel Kazuno?
Check-in is from 3:00 PM to 7:30 PM, while check-out is from 6:00 AM to 10:00 AM.
Does Hotel Kazuno have an onsen?
Yes, Hotel Kazuno offers access to a hot spring bath (onsen) as well as a sauna for its guests.
What languages are spoken at Hotel Kazuno?
The staff at Hotel Kazuno speaks Japanese.
Are there any restrictions or particular rules to know about?
Hotel Kazuno is a non-smoking establishment, does not accept children, and does not allow pets.
What wellness services are available at the hotel?
The hotel offers a public bath, thermal baths, a sauna, outdoor baths, and massages for an additional fee.
What dining services does the hotel offer?
Hotel Kazuno offers a restaurant serving Japanese cuisine, as well as a café and a bar on site.
Does the hotel offer parking?
Yes, free private parking is available on site for hotel guests.
What activities or attractions are available nearby?
The hotel is located near Lake Towada and a geothermal area with several hot springs. There are also ski slopes about 16 km from the hotel.
Are pets allowed at Hotel Kazuno?
No, pets are not allowed within the establishment.
Does Hotel Kazuno offer cultural activities?
Although the hotel does not directly offer cultural activities, it is located in a region rich in tradition, history, and nature, ideal for exploring the local culture.
How do you get from the airport to Hotel Kazuno?
Odate-Noshiro Airport is the closest, at 47 km. You can use a taxi service or a rental car to reach the hotel.
Does Hotel Kazuno offer free Wi-Fi access?
Yes, Wi-Fi is free and available in all rooms at Hotel Kazuno.
