Hotel Mahoroba
8,2/10 Excellent - Based on 848 reviews
In keeping with Japanese traditions, Hotel Mahoroba offers a unique experience in the heart of Noboribetsu, renowned for its purifying hot springs. The establishment stands out with its superb onsen complex featuring over 30 public baths and spas. Visitors enjoy relaxing treatments such as massages on request, complemented by a refined setting that invites tranquility. Free parking and complimentary Wi-Fi further enhance guest comfort, while the warm welcome highlights Japanese hospitality.
Evoking elegance and comfort, the rooms at Hotel Mahoroba blend tradition and modernity. They are available in various configurations, including Western-style beds or futons, combining the charm of tatami with modern amenities such as air purifiers, private bathrooms with a bathtub, and quality toiletries. Some suites offer an exceptional privilege: a private open-air bath, inviting guests to rejuvenate in an intimate setting.
Offering a delightful culinary diversity, the Suigo restaurant invites visitors to savor authentic Japanese dishes and European creations. Kaiseki enthusiasts will appreciate the refined dinners composed of several traditional dishes. Near this ryokan in Noboribetsu, various establishments also allow for the discovery of local flavors, completing a memorable gastronomic getaway in an environment rich in natural and cultural discoveries.
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Japanese Authenticity Evaluation
6/10 Softly blended with modernity, this ryokan features Japanese elements but lacks a fully authentic character. The baths offer a decent experience without being extraordinary, while the culinary offer reflects a certain effort without fully reaching the kaiseki tradition. The well-maintained rooms lack a typically Japanese immersive charm.
Highlights of the Ryokan
Thermal bath/onsen
Open-air bath
Public bath
Massages
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Positive Reviews
Excellent emplacement
The hotel is perfectly located near Jigokudani valley, the bear park cable car, and the shopping street, making it easy to explore local attractions and enjoy the area.
Superbes installations onsen
The onsen facilities are spacious, offer a variety of baths including outdoor options, and are appreciated for their cleanliness and relaxing atmosphere.
Personnel accueillant
Staff are described as very friendly, attentive, and helpful, especially those in charge of room maintenance and at the front desk.
Buffet varié et délicieux
Guests praise the buffet for breakfast and dinner, noting a wide selection of dishes, including steak, melons, and cakes, with something for everyone.
Chambres confortables et propres
Rooms are often described as spacious, comfortable, and clean, with some featuring air purifiers to remove the sulfur smell from the hot springs.
Proximité des transports et commodités
The hotel is close to the bus station, shops, and restaurants, making it convenient for guests to get around and access everything they need.
Negative Reviews
Établissement un peu vieilli
Some parts of the hotel are described as a bit dated or in need of renovation, though guests still found the property comfortable and clean overall.
Odeur de soufre dans les chambres
Due to the proximity to Hell Valley, a sulfur odor can enter the rooms, especially at night when windows are open for fresh air.
Horaires du onsen limités
The onsen is closed for cleaning during the day, and some guests would have preferred it to be open during those hours to enjoy more time in the baths.
Petit déjeuner perfectible
Some guests found the breakfast buffet to be average, with limited sweet options and food more geared towards certain tastes, wishing for more variety.
Trop de monde à certaines périodes
The hotel can be crowded, especially in dining areas and the onsen, which can affect the overall relaxation and experience for some guests.
Manque de nature autour de l’onsen extérieur
The outdoor onsen is surrounded by buildings rather than natural scenery, which some guests found less appealing for a relaxing experience.
What are the check-in and check-out times at the ryokan?
Check-in is between 14:00 and 19:00, while check-out must be completed before 10:00.
What languages are spoken at the ryokan?
Our staff speaks English, Japanese, and Chinese to welcome you in the best way possible.
Is there an onsen accessible to guests?
Yes, Hotel Mahoroba has a public onsen on site, with more than 30 different baths and spas.
What restrictions should be observed during the stay?
Pets are not allowed and there is no age restriction for check-in.
What wellness services are available?
We offer massage services at an additional cost. The thermal bath/onsen is also a means of relaxation accessible to our guests.
What dining options do you offer?
The Liberty restaurant offers a variety of Japanese, Western, and Chinese dishes. Traditional kaiseki meals are also available.
Is parking available for guests?
Yes, free private parking is available on site for our guests without prior reservation.
What tourist activities are nearby?
The hotel is located near Noboribetsu Jigokudani, Noboribetsu Bear Park, and Sengen Park. Other attractions like Noboribetsu Kogen Sanraiba are a short drive away.
Are pets allowed at the ryokan?
No, pets are not allowed in our establishment.
Do you offer cultural activities?
We allow you to discover the local culture through our traditional kaiseki cuisine. The ryokan is ideally located to explore the cultural attractions of Noboribetsu.
What transportation options are available to get to the hotel?
The hotel is 15 minutes by bus from JR Noboribetsu Station. New Chitose Airport is 68 km away.
Do the rooms have any special amenities?
The rooms are equipped with an air conditioner, a television, a refrigerator, an electric kettle, and a set of green tea. You will also have yukata, an air purifier, and bathroom amenities.
