Hotel New Awaji

8,9/10 Excellent - Based on 191 reviews

Traveler Mix:
Families (51%)
Couples (26%)
Groups (22%)
Solo travelers (1%)

Immersed in the serenity of an exceptional natural setting, this ryokan in Sumoto combines traditional Japanese elegance and subtle modernity. Its common areas offer a warm ambiance with public thermal baths and an outdoor pool overlooking the sea. Those seeking relaxation and well-being will appreciate a wide range of treatments, from Thai massages to Hawaiian practices, not to mention the jacuzzi and onsen baths for ultimate relaxation.

With their tatami floors and traditional futons, each room in this establishment offers an authentic experience of Japanese hospitality. Some with private terraces and outdoor bathtubs are designed to maximize comfort and the spectacular ocean view. These subtly decorated suites invite travelers to a soothing and intimate stay, perfect for rejuvenation.

Proud of its quality gastronomy, the hotel offers refined flavors through its two restaurants. Lovers of traditional Japanese cuisine will delight in fresh seafood and Awaji beef, while French cuisine enthusiasts will be seduced by the creations of the Seaside restaurant. Nearby, various establishments also offer excellent culinary options accessible within a few minutes’ drive, ensuring an unforgettable gastronomic journey.

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Evaluation of Japanese Authenticity

7/10 Immersed in a refined atmosphere, this ryokan harmoniously combines classic design and modernity. The rooms feature tatamis and offer a beautiful nature view. The well-appointed onsen provide tranquility and comfort, although not exceptional. However, the culinary experience could gain in authenticity to better reflect the Japanese soul.

Highlights of the Ryokan

Thermal bath/onsen
Massages
Sauna
Tatami
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Restaurant
Breakfast
Pool

Detailed Ratings

Staff 9.3
Facilities 9.0
Cleanliness 9.2
Comfort 9.3
Value for money 8.2
Location 9.3

Points of interest nearby

Places of interest
Restaurants

Review summary for: Hotel New Awaji

Positive Reviews

Spacious and clean rooms with great views

Guests appreciated the spacious, clean, and comfortable rooms, many with sea or lake views, allowing them to enjoy sunrises and beautiful scenery directly from their rooms.

Excellent onsen and bath facilities

The onsen facilities were described as fantastic, well-designed, and relaxing, with some rooms offering large private outdoor baths for a truly enjoyable experience.

Friendly and attentive staff

Staff were consistently praised as friendly, helpful, and accommodating, with many guests highlighting the attentive service from arrival to departure and during meals.

Delicious and high-quality food

Meals, including breakfast and dinner, were often described as amazing, delicious, and beautifully presented, with local ingredients and options for in-room dining.

Family-friendly amenities and activities

Families enjoyed the pool, game room, small play area, and overall welcoming atmosphere, making it a great choice for guests with children.

Peaceful and relaxing atmosphere

Many guests found the hotel to be a peaceful place to relax, unwind, and enjoy a break, with a nostalgic or traditional feel adding to the charm.

Negative Reviews

Difficulty reserving dinner at the hotel

Several guests mentioned challenges with booking dinner, noting that advance reservations were needed and sometimes the restaurant was full even when it appeared empty.

Some areas feel a bit old or dated

A few reviews mentioned that the hotel or certain facilities, such as room doors, felt a bit old, though this did not significantly impact their overall stay.

Occasional issues with onsen experience

There were comments about the rooftop private onsen being too windy, and some differences in shower head water pressure in the onsen area.

Breakfast restaurant can be warm

One guest noted that the restaurant was quite hot during breakfast, which made the meal less comfortable.

Limited availability for hotel meals

Some guests who did not book meals with their room found it difficult to eat at the hotel, but appreciated exploring local restaurants as an alternative.

Rare staff incident observed

One guest witnessed a disagreement between staff members, which was surprising but did not affect the overall positive impression of the hotel.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times at Hotel New Awaji?

Check-in times at Hotel New Awaji are from 3:00 PM to 7:30 PM, and check-out must be completed by 10:00 AM.

Does the hotel have an onsen?

Yes, Hotel New Awaji offers public thermal baths for guests who wish to relax in a traditional onsen.

What languages are spoken at the hotel?

The staff at Hotel New Awaji speaks Japanese.

What wellness services are available?

The hotel offers various wellness services, including Thai, Hawaiian, and thalassotherapy massages, as well as a jacuzzi and sauna.

What type of dining is offered?

The ryokan has 2 restaurants offering traditional Japanese dishes, often based on fresh seafood and Awaji beef. It is also possible to have meals in your room if a dinner package is chosen.

Does the hotel have parking?

Yes, free private parking is available on-site without the need for prior reservation.

What activities and tourist attractions are nearby?

Near the hotel, you can visit Sumoto-jo Castle which is a 10-minute drive away. Natural landscapes such as Tomogashima are also accessible by car.

Are pets allowed at the hotel?

No, pets are not allowed at Hotel New Awaji.

What cultural activities are offered?

The ryokan offers Japanese cultural experiences, such as sleeping on a futon in a traditional tatami-style room.

What is the recommended means of transportation to reach the hotel?

The hotel offers a free shuttle from the Sumoto Express Bus Station, which is a 10-minute drive from the establishment.

What are the smoking rules?

The entire establishment is non-smoking, ensuring a clean and comfortable environment for all guests.

Does the hotel offer services adapted for disabled people?

Yes, Hotel New Awaji has facilities for disabled people, ensuring accessibility for all.

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