Hotel Shikanoyu
7,6/10 Very good - Based on 180 reviews
Wrapped in the tranquility of Jozankei’s lush valley, Shikanoyu Hotel offers a true retreat from everyday hustle. This elegant ryokan harmoniously blends tradition and modernity with its open-air hot spring baths, steam-wrapped saunas, and relaxation areas, where massage chairs and massages complete the wellness experience. Visitors are invited to rejuvenate with thermal water known for its soothing virtues, while enjoying a relaxing and immersive atmosphere juggling with the surrounding natural elements.
The rooms of the ryokan in Jozankei finely combine Japanese refinement and contemporary comfort. Traditional tatamis, soft futons, bright spaces, and subtle separation between sleeping and living areas offer a setting imbued with elegance and intimacy. Options vary between private rooms with modern bathrooms and rooms with old-world charm with common areas. Large windows letting in light or revealing peaceful views of nature add to this soothing picture.
The on-site restaurant, with its authentic Japanese cuisine and flavors crafted from fresh Hokkaido products, promises an unforgettable culinary experience. For dinner, expertly orchestrated seasonal menus can be savored in an elegant room or in the comfort of your room. At breakfast, a buffet where Japanese dishes and Western dishes harmoniously coexist will satisfy all desires. Outside, the Jozankei region is full of enticing gastronomic establishments to discover.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
7/10 Highlighting a subtle blend of tradition and modernity, this ryokan offers pleasant rooms with Japanese elements, varied cuisine, and relaxing baths. However, some areas lack pure authenticity or a fully immersive atmosphere. A great address, but not entirely dedicated to tradition.
Highlights of the Ryokan
Thermal bath/onsen
Open-air bath
Public bath
Massages
24/7 Reception
Tatami
Refrigerator
Wi-Fi Connection
Parking
Air Conditioning
Restaurant
Positive Reviews
Excellent onsen experience
Many guests praised the onsen, describing it as large, clean, relaxing, and not too crowded. The public bath and sauna were also highlighted as excellent features.
Buffet with variety and good taste
The breakfast and dinner buffet offers a wide variety of options, with many guests enjoying the quality and selection of food, including sashimi, ramen, and desserts.
Beautiful location and views
The hotel is located in a scenic area, with beautiful views from the rooms. Many guests appreciated the nice scenery and the hotel's proximity to attractions.
Spacious and comfortable rooms
Guests found the rooms to be spacious and comfortable, especially those with tatami areas and multiple beds, making them suitable for families and groups.
Friendly and helpful staff
Staff were described as marvellous, helpful, and nice at the front desk, assisting with various needs and providing a welcoming atmosphere.
Free shuttle and convenient services
The hotel provides a free shuttle service from the parking area, and yukatas are available for guests, adding to the convenience and cultural experience.
Negative Reviews
Some rooms and facilities feel dated
Several guests mentioned that certain rooms, bathrooms, and beds appear old or not well maintained, with some issues like mildew or thin pillows.
Buffet dinner could be improved
While many enjoyed the buffet, some felt the dinner quality was average or so-so, and noted that alcoholic drinks were not included or food was not filled promptly.
Communication and language barriers
A few guests found it challenging to communicate with staff in English, which made some interactions at the front desk less smooth.
Navigation and access can be tricky
Finding the entrance was a bit difficult for some, and the layout inside the hotel felt like a maze at first, though most adapted quickly.
Early check-out and short breakfast time
Some guests felt that check-out was too early and the breakfast period was too short, leading to rushed meals and wait times.
Ventilation and comfort concerns
A few reviews mentioned issues with air ventilation and uncomfortable beds, requiring windows to be opened at night for fresh air.
What facilities are available in the onsen?
The onsen at Hotel Shikanoyu includes open-air hot spring baths, a steam sauna, and whirlpool baths, offering a complete relaxation experience.
What are the check-in and check-out times?
Check-in is possible between 15:00 and 19:30, while check-out must be done between 07:00 and 10:00.
What languages are spoken at the hotel?
The staff at Hotel Shikanoyu speaks English and Japanese, facilitating communication with international guests.
Are there any specific rules or restrictions to follow?
Pets are not allowed, and all rooms are non-smoking. Additionally, guests should avoid making noise between 21:00 and 07:00.
What wellness services are offered?
The hotel offers massages at an additional cost, as well as massage chairs for increased relaxation after a busy day.
How is dining handled at the hotel?
The on-site restaurant serves a seasonal Japanese dinner with fresh Hokkaido ingredients, which you can enjoy in a private dining room or in your room subject to availability. The breakfast buffet offers Japanese and Western dishes.
Does the hotel have parking?
Yes, free private parking is available on site without prior reservation, with easy access for people with reduced mobility.
What tourist activities can be found nearby?
The hotel is located in Jozankei, a region famous for its hot springs. You are also a 50-minute drive from downtown Sapporo, offering many cultural and entertainment attractions.
Are pets allowed?
Unfortunately, pets are not allowed in the establishment.
What transport options are available to get to the hotel?
The hotel provides a free shuttle service from the NHK Sapporo Branch building. It is also accessible in 1 hour and 30 minutes by car from Shin Chitose Airport.
What does the hotel offer for cultural activities?
The historic charm of Hotel Shikanoyu and its location in a region rich in Japanese culture allow visitors to immerse themselves in local customs while enjoying the surrounding nature.
Does the hotel offer facilities for indoor activities?
Yes, you can enjoy a games room with ping-pong, as well as a souvenir shop to bring a small piece of Japan with you.
