Hotel Umenoyu
8,3/10 Excellent - Based on 66 reviews
Enveloped in an atmosphere deeply rooted in Japanese tradition, Hotel Umenoyu is an invitation to serenity. This ryokan in Matsumoto offers thermal baths imbued with tranquility, where the warm waters soothe body and mind. The delicately decorated interiors highlight traditional elements like screens and natural wood, enhanced by soft, subdued lighting. To prolong the relaxation experience, massages can be booked, and the attentive services of the reception ensure a worry-free stay.
Featuring traditional tatami and futons, the rooms reflect Japanese elegance in all its simplicity. Modern amenities, such as a flat-screen TV and a private bathroom, seamlessly blend with the timeless ambiance. Every detail, from the paper partitions to the furniture arrangement, contributes to offering a peaceful resting place, ready to welcome families, couples, or solo travelers.
The culinary discovery intensifies with meals served in the common dining room, where dishes are carefully composed by expert hands, in a kaiseki style. The surroundings are also full of various restaurants, allowing for extended gourmet getaways. Located a few minutes’ drive from Matsumoto Castle and the surrounding museums, the establishment offers an ideal location to enrich the experience of this unique place.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Assessment
6/10 Subtle elegance with an architecture blending modernity and Japanese tradition. The interior ambiance is distinguished by some authentic decorative elements, although the rooms seem hybrid. A culinary experience and baths that are decent but not a great escape, lacking an exceptional naturalness for a complete immersion.
Highlights of the Ryokan
Thermal bath/onsen
Public bath
Massages
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Positive Reviews
Excellent and friendly staff
The staff was excellent, extremely friendly and helpful, catering to all needs and making guests feel very welcome throughout their stay.
Wonderful onsen experience
Guests enjoyed the onsen, which could be used almost anytime, and appreciated the relaxing atmosphere and the positive effects on their skin.
Clean, spacious, and comfortable rooms
Rooms were described as spacious, clean, and comfortable, with beautiful views and genuine Japanese style decoration, making stays relaxing.
Convenient location and amenities
The hotel is a short walk from the bus stop, close to places to eat and explore, and offers well-maintained facilities, including easy parking.
Welcoming atmosphere and hospitality
Guests felt welcomed by the friendly staff, who were accommodating and attentive, providing a pleasant check-in experience even during late arrivals.
Pleasant extras and comfort
Free barley tea, yukata provision, and puzzles in the room were appreciated, and the heating worked well, ensuring a warm and comfortable stay.
Negative Reviews
Water flow issues in bathrooms
Some guests noted that the water flow from the bathroom sinks was weak, which could be improved for better convenience.
No breakfast or limited dining nearby
There are no breakfast options at the hotel or nearby, so bringing your own food is recommended for morning meals.
Older building and facilities
The hotel has an older charm, but some areas, such as corridors and furniture, felt dated to certain guests.
Traditional pillows may not suit everyone
Pillows are traditional style as it is a ryokan, which may not be comfortable for all foreign guests.
Some amenities missing or limited
Some rooms did not have a hair dryer, and guests mentioned that adding tea and snacks in the room would be a nice touch.
Onsen temperature and accessibility
A few guests found the onsen water too hot to enjoy for long, and some wished for an outdoor bath or more accessible facilities.
What are the check-in and check-out times at Hotel Umenoyu?
Check-in is between 15:00 and 19:00, while check-out must be done before 10:00.
What languages are spoken at Hotel Umenoyu?
The staff at Hotel Umenoyu speaks English, Japanese, and Chinese.
Does the hotel have an onsen?
Yes, Hotel Umenoyu offers a thermal bath/onsen for its guests.
What wellness services are available?
In addition to the thermal bath, massage services are available for an additional fee.
How are meals handled at the hotel?
Meals are served in the common dining room and include several traditional dishes with personalized service from a Nakai-san.
Does Hotel Umenoyu have parking?
Yes, free public parking is available nearby, without the need for prior reservation.
Are there any restrictions at the hotel?
The establishment is entirely non-smoking and pets are not allowed.
What tourist attractions are close to the hotel?
Hotel Umenoyu is located near Matsumoto Castle and the Matsumoto Folkcraft Museum, accessible within a 10-minute drive.
Are pets allowed in the establishment?
No, pets are not allowed at Hotel Umenoyu.
What cultural activities can be done near the hotel?
You can visit the Matsumoto Folkcraft Museum and the Matsumoto City Museum to explore local culture.
How can one reach the hotel from the station?
Hotel Umenoyu is a 15-minute drive from JR Matsumoto Station.
Do you offer family-friendly rooms?
Yes, the hotel offers family and non-smoking rooms.
