Izumiya Zenbe
8,7/10 Excellent - Based on 85 reviews
A living witness to a centuries-old history, the ryokan in Matsumoto, Izumiya Zenbe, immerses you in the elegance of traditional Japan since 1876. Its soothing setting, blending Japanese architecture and surrounding nature, offers a true haven of serenity. The hot spring baths, both indoors and outdoors, are surrounded by Japanese gardens in perpetual transformation according to the seasons, creating an immersive and relaxing experience. These facilities include private options for moments of intimacy. In-room massages complete the wellness offer for a stay full of relaxation.
Simple and welcoming, the rooms embody traditional Japanese style with their tatami mats and futons. Equipped with large windows, they let in a soft light that accentuates their warm atmosphere. Each room has a seating area, a TV, a refrigerator, and yukatas available, perfect combinations to relax after a day full of discoveries in this historic city. Some rooms offer a private bathroom while others provide access to an impeccably clean shared bathroom, in addition to free Wi-Fi connection.
For gastronomy enthusiasts, Izumiya Zenbe offers refined Japanese dishes where local flavors are enhanced by authentic cuisine. Let yourself be seduced by their homemade soba, artisanally prepared before your eyes, or by their hearty Japanese breakfast. Nearby, Matsumoto is also full of restaurants offering regional specialties, allowing for culinary variety throughout the stay.
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A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
8/10 Everything here exudes authentic charm with preserved traditional architecture, refined meals inspired by kaiseki cuisine, and friendly rooms decorated in Japanese style. However, the baths lack exceptional features, and modern touches slightly disrupt the total immersion.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Tatami
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Restaurant
Breakfast
Positive Reviews
Exceptional traditional Japanese experience
Guests loved the authentic ryokan atmosphere with tatami rooms, futon beds, and beautiful traditional architecture. The setting feels like stepping back in time to old Japan.
Outstanding food and private dining
Dinner and breakfast were consistently described as delicious, beautifully presented, and more than copious. Many appreciated the variety, private dining rooms, and special dietary accommodations.
Warm, welcoming, and helpful staff
The staff are described as incredibly friendly, attentive, and helpful, explaining everything clearly in English and going out of their way to assist with requests.
Wonderful onsen baths, both public and private
The onsen facilities, including both indoor and outdoor private baths, are highly praised for their cleanliness, relaxing atmosphere, and availability for reservation.
Beautiful and peaceful surroundings
Guests appreciated the gorgeous gardens, tranquil environment, and unique experiences like watching rain fall from camellia petals while enjoying the outdoor pool.
Attention to detail and thoughtful amenities
Little touches such as free spring water, yukata robes, tea sets, and heated tables added to the comfort and authentic experience for guests.
Negative Reviews
Cold hallways and open-air corridors in winter
Several guests mentioned that the hallways and open-air corridors can be extremely cold in winter, making it chilly to move between rooms and facilities.
Location is on the edge of town
The property is located on the outskirts of Matsumoto, so access to the city center often requires a bus, taxi, or car, especially in the evening.
Some maintenance and comfort issues
A few reviews noted that the building is old and could benefit from some maintenance, such as fixing a bannister or improving heating in common areas.
Limited private onsen time and early checkout
Only one 40-minute private onsen session is included, with extra sessions requiring payment. Some felt the 10 am checkout time was a little early.
Not ideal for everyone’s comfort preferences
Some guests found tatami rooms and futon beds uncomfortable if not used to traditional Japanese bedding and seating.
Minor details could be improved
Guests mentioned small things like slippers being too small for larger feet, lack of elevator, or wishing for more greenery in the public bath.
What types of hot spring baths do you offer and are they available for private use?
Izumiya Zenbe offers a variety of hot spring baths, including indoor and outdoor baths. Some of them can be rented for private use, offering an intimate and tranquil experience.
What are the check-in and check-out times?
Check-in times are between 14:00 and 18:00, and check-out must be completed before 10:00. Please inform us in advance of your expected arrival time.
What languages are spoken within the establishment?
The staff mainly speaks Japanese. It is advised for non-Japanese-speaking visitors to bring a translator or an application to facilitate communication.
Are there any specific restrictions or rules to follow during the stay?
The establishment is entirely non-smoking and pets are not allowed. Guests must adopt quiet behavior between 22:00 and 07:00 to respect the calm of the ryokan.
What wellness services are available?
In addition to the hot spring baths, in-room massages can be arranged for an additional fee for an extra moment of relaxation.
What dining options do you offer?
We offer various Japanese-style options for dinner, including a multi-course dinner with homemade soba. A hearty Japanese breakfast is also served every morning.
Do you have parking spaces available?
Yes, free private parking is available on-site, and no advance reservation is required.
What activities or tourist attractions are nearby?
Matsumoto Castle, a national treasure, is accessible in 10 minutes by bus, and the JR Matsumoto Station is 15 minutes away. There are also many gardens and historical sites to explore nearby.
Are pets allowed?
Unfortunately, pets are not allowed within our establishment.
Do you offer cultural activities for guests?
Yes, you can attend the artisanal preparation of soba on-site, offering a unique insight into Japanese culinary culture.
How can I get to Izumiya Zenbe from the main stations?
You can reach our ryokan from the JR Matsumoto Station in about 15 minutes by bus. Please contact our staff for precise information on bus lines and schedules.
Do you offer free Wi-Fi connection within the establishment?
Yes, we offer free Wi-Fi connection throughout the establishment for the comfort of our guests.
