Kagetsuen
7,7/10 Very Good - Based on 934 reviews
Often acclaimed for its calming setting, Kagetsuen perfectly embodies the spirit of a ryokan in Hakone. Nestled in the heart of a natural haven, the establishment offers a true sanctuary of serenity with its thermal baths conducive to relaxation and wellness facilities, including a massage chair and massages on request. The carefully landscaped garden also invites contemplation, while activities such as table tennis add a light and friendly touch to the experience.
Impeccable and welcoming, the rooms at Kagetsuen come in various styles to meet all travelers’ expectations. Whether it’s the Japanese-style rooms with tatami mats and futons or modern rooms with views of the mountain and garden, each space is designed to offer comfort and tranquility. Air conditioning, private bathrooms, and functional amenities such as a refrigerator and flat-screen TV demonstrate sincere attention to guests’ needs.
Gourmet moments and authentic flavors align in the two on-site restaurants, “Hinoki” and “Azalea”. The establishment offers refined Japanese cuisine in a traditional ambiance, complemented by a generous buffet breakfast. Nearby, surrounding cafes and restaurants, such as those near Togendai Station, offer varied options to enrich your culinary experience while discovering the region. A warm and memorable stopover awaits you, where authenticity and hospitality harmoniously combine.
Japanese Authenticity Evaluation
5/10 Despite a pleasant ambiance and Japanese touches in certain rooms, the establishment lacks authentic coherence. The baths, although present, are modest, and the culinary component seems average. The modernity-tradition balance predominates but does not fully transport you into the unique experience of a typical ryokan.
Ryokan Highlights
Thermal bath/onsen
Public bath
Massages
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Restaurant
Breakfast
Customer Reviews: What They Liked
The rooms are widely appreciated for their large size, cleanliness, and traditional layout with tatami mats and futons, also offering bright and comfortable spaces.
The personalized and welcoming service of the staff is positively noted, enhancing the stay experience in this calming and typically Japanese environment.
The hotel’s facilities, especially the onsen, both private and public, are greatly appreciated for their free access, cleanliness, and relaxing and calm context.
The location is seen as advantageous, being close to natural attractions like Lake Ashi and amenities like a cable car station, while offering a calm and restful setting.
The meals, particularly breakfast, are described as excellent and varied, with evening meal options requiring a reservation but considered high quality.
Is there an onsen at Kagetsuen?
Yes, Kagetsuen offers a hot spring bath (onsen) for you to relax during your stay.
What are the check-in and check-out times?
Check-in at Kagetsuen is between 15:00 and 22:00, while check-out must be done between 06:30 and 11:00.
What languages are spoken at the ryokan?
The staff at Kagetsuen speaks English and Japanese, thus facilitating communication with international visitors.
What regulations or restrictions should be observed?
Pets are not allowed in the establishment. The cancellation and prepayment policies vary depending on the type of accommodation chosen.
What wellness services are available?
In addition to the onsen, Kagetsuen offers massages (at an additional cost) and a massage chair for further relaxation.
What dining options are available?
The ryokan has two on-site restaurants and serves a buffet breakfast to start the day off right.
Is parking available?
Yes, free and private parking is available on site, with no prior reservation required.
What activities and tourist sites are nearby?
You will find numerous attractions such as the Hakone Botanical Garden of Wetlands, the Museum of Art, and Lake Ashi near Kagetsuen.
Are animals allowed?
No, pets are not allowed within the Kagetsuen establishment.
Are cultural activities offered?
Kagetsuen, being close to Hakone, allows easy access to various cultural experiences such as the Hakone Open-Air Museum and the Narukawa Art Museum.
How to get to the ryokan by public transport?
The nearest station is Togendai, located about 1.1 km from the ryokan, facilitating train access.
Are there facilities for children?
All children are welcome at Kagetsuen, but adult fees apply for children over 4 years old. No extra beds or cribs are available.
