KAMENOI HOTEL Itako

7,5/10 Very good - Based on 123 reviews

Traveler Mix:
Families (35%)
Couples (31%)
Groups (24%)
Solo travelers (10%)

A true haven of peace, the KAMENOI HOTEL Itako embodies the authenticity of a ryokan in Itako. Its hot spring bath, nestled in a serene setting, invites total relaxation. With facilities for guests with reduced mobility, a free shuttle service, and massage chairs, the well-being of visitors is at the heart of this establishment’s priorities.

Divided between traditional Japanese style and Western accommodations, the rooms offer a soothing atmosphere. The air-conditioned accommodations, equipped with futons or single beds, incorporate modern amenities such as a flat-screen TV, a refrigerator, and a kettle, for optimal comfort. Some even have private open-air baths.

At Suigo restaurant, guests savor refined cuisine blending Japanese and European influences, with a rich and varied breakfast buffet. Nearby, other dining options allow for diverse pleasures, from local cuisine to international specialties, to satisfy all desires.

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Japanese Authenticity Evaluation

7/10 A true blend of Japanese elegance and modernity, this ryokan offers rooms with traditional influences, typically kaiseki refined cuisine, and well-maintained baths. Some modern and Western elements slightly diminish the complete immersion in Japanese authenticity.

Ryokan Highlights

Thermal bath/onsen
Public bath
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Restaurant
Disabled access

Detailed Ratings

Staff 8.2
Equipements 7.6
Cleanliness 7.8
Comfort 7.8
Value for money 7.9
Location 7.9

Points of interest nearby

Places of interest
Restaurants

Review summary for: KAMENOI HOTEL Itako

Positive Reviews

Beautiful Lake Views and Location

Many guests appreciated the beautiful view of the lake from the rooms and bath facilities, and enjoyed the peaceful countryside location with easy access to local attractions.

Relaxing Onsen and Bath Facilities

The onsen and large bath areas were often mentioned as highlights, with guests enjoying the relaxing atmosphere, scenic views, and the overall comfort provided.

Good Food and Varied Breakfast

Guests frequently praised the quality and variety of the meals, including breakfast and dinner, and enjoyed special dishes such as night-time noodles and in-house sake.

Clean and Comfortable Rooms

Rooms were described as clean, spacious, and comfortable, with futon beds noted for their softness and coziness. The building was also described as warm and cozy.

Helpful and Friendly Staff

Several reviews highlighted the helpfulness and friendliness of the staff, especially in the restaurant and reception, making guests feel welcome and supported.

Affordable and Good Value

The accommodation was considered very affordable and a good value for the price, with some guests mentioning the availability of additional amenities like tennis court rental.

Negative Reviews

No Private Bath or Shower in Room

Some guests noted that there was no private bath or shower in their rooms, and would have preferred having this convenience closer to their accommodation.

Limited Amenities in Bathrooms

Basic items like toothbrushes and razors were only available near the front desk, and some guests wished for more amenities such as lotion or face milk in the bathrooms.

Restaurant Access and Meal Options

A few guests found it inconvenient that dinner could not be reserved on the day of check-in or that their meal plan did not include dinner at the restaurant.

Distance to Restaurant and Facilities

Due to the building's layout, some guests found the walk to the restaurant or other facilities to be longer than expected, though this was not a major issue.

Cleanliness and Maintenance Points

A few reviews mentioned minor issues such as a slightly unclean feeling, bugs, or the need for window and screen cleaning, but overall cleanliness was still rated well.

Restrictions and Limited Services

Some guests noted restrictions, such as not being able to use the spring bath with tattoos, or the café being closed when there were few nearby shops.

This summary is based on all online reviews and was last updated on 25 August 2025

Frequently Asked Questions

What are the check-in and check-out times at the ryokan?

You can check in between 3:00 PM and 6:00 PM. Check-out must be done between 7:00 AM and 10:00 AM. Please indicate your arrival time in advance.

Does the ryokan have an onsen?

Yes, the KAMENOI HOTEL Itako has a hot spring bath where you can relax during your stay.

What is the pet policy?

Unfortunately, pets are not allowed at the establishment.

What languages are spoken at the ryokan?

The ryokan staff speaks English, Japanese, and Chinese to better serve you.

Does the ryokan offer wellness services?

Yes, you can enjoy wellness services such as massage chairs and the public bath/onsen during your stay.

Is there a restaurant on site and what types of meals does it offer?

The ryokan has an on-site restaurant that offers a buffet with options for children. A very good breakfast is also served every morning.

Does the ryokan have parking?

Yes, free private parking is available on site. It is accessible to people with reduced mobility and does not require prior reservation.

What activities and tourist attractions are near the ryokan?

Nearby, you can visit the Kashima stadium, located 11 km away, or explore Naritasan Park and Naritasan Shinshoji Temple, both about 40 km from the ryokan.

Does the ryokan offer cultural activities?

You can enjoy traditional Japanese cultural activities such as karaoke or explore the surrounding area for a cultural immersion.

What are the transportation options to get to the ryokan?

The ryokan is located near Kashima Stadium Station (10 km) and Sawara Station (18 km). Ibaraki and Narita airports are 32 km and 33 km away, respectively. A free shuttle service is also offered by the establishment.

What are the restrictions or rules to follow during the stay?

Parties and events are not allowed. Guests must also respect quiet hours between 9:00 PM and 7:00 AM. No baby cots or extra beds are available.

Does the ryokan have facilities for disabled people?

Yes, the ryokan is equipped to accommodate people with disabilities with adapted facilities such as accessible rooms and toilets with grab bars.

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