Kanaya Hotel Kinugawa

9,1/10 Exceptional - Based on 11 reviews

Traveler Mix:
Couples (50%)
Families (30%)
Solo travelers (20%)
Groups (0%)

Located in the heart of the Nikkō mountains, this ryokan in Nikkō embodies a perfect harmony between tradition and modernity. Its design blends authentic materials such as wood and tatami with large bay windows, offering breathtaking views of the peaceful flow of the Kinugawa River and the surrounding landscapes. The thermal baths, both indoor and outdoor, immerse visitors in absolute relaxation, while massages and sauna offer a revitalizing respite. Every detail invites relaxation in this timeless wellness sanctuary.

Perched facing lush nature, the rooms, spacious and bathed in light, reveal spaces that are both minimalist and warm. With their balconies open to the hills and the river, they carry a discreet elegance, reinforced by contemporary touches like modern amenities and private open-air baths. Traditional tatami and futon areas invite you to savor Japanese authenticity while enjoying high-end comfort, anchoring you in a peaceful and meditative rhythm.

Gourmets and fine epicureans will be delighted by the Dining John Kanaya restaurant, where the fusion of Japanese and French cuisine amazes the palate. Between à la carte breakfast and refined kaiseki dinner, each meal becomes a sensory journey. Nearby, local restaurants and quaint cafes add to the pleasure of exploring local flavors, making every dining moment an unforgettable experience in the tranquility of Nikkō.

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Japanese Authenticity Evaluation

7/10 Subtle balance between tradition and modernity, this ryokan offers minimalist yet slightly contemporary spaces. Meals are tasty with a well-present local touch, although slightly modernized. The onsen provides a beautiful experience with a pleasant view. The rooms combine Japanese charm and modern comfort.

Strengths of the Ryokan

Thermal bath/onsen
Open-air bath
Public bath
Massages
Sauna
24-hour reception
Tatami
Refrigerator
Terrace/Balcony
Wi-Fi connection
Parking
Air conditioning
Breakfast

Detailed Ratings

Staff 9.7
Facilities 8.8
Cleanliness 9.1
Comfort 9.1
Value for money 8.2
Location 8.8

Points of interest nearby

Places of interest
Restaurants

Review summary for: Kanaya Hotel Kinugawa

Positive Reviews

Exceptional staff and service

The staff are very friendly, helpful, and attentive, always willing to help and make sure guests have an enjoyable stay. Many guests appreciated the outstanding hospitality and service.

Delicious food and meals

Many guests highlight the quality and taste of the food, with special mentions of the teppanyaki restaurant and the luxurious dinner courses. Meals are described as delicious and memorable.

Beautiful and clean facilities

The hotel is well maintained, clean, and has beautiful surroundings. Guests enjoyed the views of the river and nature, and found the facilities easy to navigate and comfortable.

Relaxing onsen experience

Guests enjoyed the onsen, describing it as excellent and relaxing. Some even experienced unique moments, such as seeing wild monkeys during morning baths.

Convenient shuttle and transport help

The hotel provides helpful shuttle services to and from the train station, and staff go out of their way to assist with transportation information and arrangements.

Warm atmosphere and thoughtful touches

Special decorations for seasonal events, such as the Hina festival, and a compact, easy-to-understand layout added to the pleasant atmosphere and guest experience.

Negative Reviews

Room air conditioning issue

Some guests felt the air conditioning vent in their room blew directly on them while sleeping, which affected their sleep quality and comfort.

Distance from Nikkō and city center

The location is a bit far from Nikkō, requiring guests to take a train or taxi into town. Some found Kinugawa itself a bit quiet or less lively.

Onsen temperature could be warmer

One guest mentioned that the onsen felt a bit lukewarm, suggesting that a slightly higher temperature would enhance the experience.

Room amenities could be improved

Minor issues such as missing detergent in the restroom were noted. Some guests felt more attention to detail would improve their stay.

Some staff could be more attentive

While many praised the staff, one guest felt that not all employees were equally attentive, though this did not overshadow the overall positive experience.

Clothing size was a bit large

A guest found that the women’s medium size provided was too large, indicating that more size options could be helpful for comfort.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times at the ryokan?

Check-in is possible between 14:00 and 18:00, and check-out must be completed before 11:00.

Does the ryokan have an onsen?

Yes, the ryokan offers thermal baths/onsens, including a public bath and an open-air bath to enjoy relaxing natural waters.

What languages are spoken at the reception?

The staff speaks English and Japanese, allowing multilingual assistance for international guests.

Are pets allowed?

Unfortunately, pets are not allowed in this establishment.

Are there any restrictions regarding parties or events?

Parties and events are not allowed in the establishment to ensure a peaceful stay for all guests.

Does the ryokan offer wellness services?

Yes, in addition to thermal baths, the ryokan offers massages for an additional fee, as well as a sauna for absolute relaxation.

What types of meals are available at the ryokan?

The ryokan offers a combination of Japanese and French cuisine at the Dining John Kanaya restaurant. You can enjoy a Japanese or Western breakfast each morning, as well as a traditional multi-course Japanese dinner.

Is there parking on site?

Yes, the establishment has free on-site parking, including an electric vehicle charging station.

What activities or attractions are nearby?

You can visit the Tobu World Square amusement park and the Hana Ichi-Monme botanical garden, a 5-minute drive away. The Nikko Edomura historical park is 10 minutes away, and the famous Nikko Toshogu Shrine is accessible within a 40-minute drive.

Does the ryokan organize cultural activities?

While staying at the ryokan, you have the opportunity to enjoy the traditional Japanese ambiance with tatami-equipped rooms and kaiseki meals, which are emblematic elements of Japanese culture.

How to get to the ryokan?

The ryokan is located just a 3-minute walk from Tobu Kinugawa Onsen Station, making it a very convenient option for travelers using public transportation.

Is Wi-Fi available and free?

Yes, free Wi-Fi is available in all rooms for your convenience.

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