Kaneki Hotel

8,4/10 Excellent - Based on 63 reviews

Traveler Mix:
Groups (42%)
Couples (33%)
Solo travelers (21%)
Families (4%)

Steeped in a peaceful and authentic atmosphere, the Kaneki Hotel, nestled in the historic Shibu Onsen district in Yamanouchi, invites you to a timeless retreat. With its traditional Japanese architecture, relaxing hot springs, and carefully designed common areas, this ryokan embodies the art of Japanese hospitality. Among its wellness assets, the hot springs, located in a region renowned for its natural hot springs, provide the ultimate relaxation experience, ideal for recharging after a day of exploring or skiing. Free parking, Wi-Fi connection, and a 24-hour front desk complete these services.

Offering a typically Japanese accommodation experience, the rooms at the Kaneki Hotel are equipped with traditional tatami mats and meticulously arranged futons. Their sleek design invites serenity, while spaces bathed in natural light create a warm and immersive atmosphere. Modern amenities such as air conditioning and heating combine contemporary comfort with authentic charm, ensuring an unforgettable stay in this ryokan in Yamanouchi.

Ideal for discovering local culinary richness, the establishment’s Kisayama restaurant offers refined Japanese cuisine in a friendly atmosphere blending tradition and modernity. For adventurous gourmets, several restaurants and cafes in the surroundings allow you to explore a range of regional flavors, thus completing a unique sensory experience in this heritage-rich destination. The stay at the Kaneki Hotel is a total immersion between comfort, traditions, and culinary delights.

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Japanese Authenticity Evaluation

7/10 Immersed in a blend of traditional charm and modern comfort, this ryokan offers a peaceful setting with carefully decorated rooms, tasty yet simple meals, and a pleasant onsen, albeit lacking an exceptional view. Ideal for experiencing a friendly and accessible Japanese experience.

Highlights of the Ryokan

Thermal bath/onsen
Public bath
Massages
24-hour front desk
Tatami
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Breakfast

Detailed Ratings

Staff 9.3
Facilities 8.6
Cleanliness 8.6
Comfort 8.6
Value for money 9.2
Location 9.6

Points of interest nearby

Places of interest
Restaurants

Review summary for: Kaneki Hotel

Positive Reviews

Excellent access to onsens

Guests appreciated the easy access to both private and public onsens, with some mentioning keys provided for all 9 public baths and the convenience of onsen facilities within the hotel.

Great location for sightseeing

The hotel is perfectly located near the bus stop, train station, and monkey park, making it easy for guests to explore Shibu Onsen and local attractions.

Friendly and helpful staff

Many reviews highlight the kindness and helpfulness of the owners and staff, who provide information, assist with luggage, and make guests feel welcome even with language barriers.

Authentic Japanese experience

Staying at the hotel offers a traditional Japanese atmosphere with tatami rooms, yukata, and futons, allowing guests to immerse themselves in local culture.

Good value for money

Several guests mention the hotel as a great value, offering spacious rooms and amenities at a more affordable price compared to other options in the area.

Comfortable and cozy rooms

Rooms are described as large, clean, and comfortable, with features like heated tables (kotatsu) and tea sets that enhance the stay.

Negative Reviews

Facilities could use some updates

Some guests noted that the property is dated and could benefit from renovations, especially in the bathrooms and certain room facilities.

Limited English spoken

Communication can be a challenge as the staff speak little English, but they make an effort and translation apps are helpful.

Cash payment required

The hotel only accepts cash payments, and the nearest ATM is a walk away, so guests should be prepared with cash in advance.

Heating and hot water issues

A few reviews mention that rooms can be cold in winter, with heating systems that turn off automatically, and occasional issues with hot water.

No restaurant or cooking facilities

There is no restaurant on site and some guests would have appreciated access to a microwave, cooking utensils, or a sink for drinking water.

Some rooms are small or basic

While many found the rooms spacious, a few guests mentioned that some rooms felt a bit small or quite basic, but still good value.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times at Kaneki Hotel?

Check-in is from 3:00 PM to 11:00 PM, and check-out must be completed before 10:00 AM.

What languages are spoken at the reception of Kaneki Hotel?

The reception staff speaks Japanese.

Are there any specific restrictions to follow during my stay?

The Kaneki Hotel is entirely non-smoking and does not accept pets. Additionally, children are not allowed in this establishment.

What wellness services are available at Kaneki Hotel?

You can enjoy a thermal bath/onsen and massage services to relax during your stay.

How is dining organized at Kaneki Hotel?

The ryokan offers breakfast, but for lunch and dinner, you can explore local restaurants like the Sobaroku restaurant located 1.1 km away.

Does Kaneki Hotel have parking?

Yes, free private parking is available nearby without prior reservation.

What activities or tourist spots are nearby?

Jigokudani Monkey Park is 2.4 km away, and the Ryuoo Ski Park is 12 km away. The Sake Storehouse Art Museum – Gallery Tamamura Honten is also very close, just 300 m away.

Are pets allowed at Kaneki Hotel?

No, unfortunately, pets are not allowed in this establishment.

What cultural activities can be done in the area?

Visit the Japan Clay Dolls Museum 6 km away and the Issa Yukari Sato Issa Museum 13 km away to discover local Japanese culture.

How can I get to Kaneki Hotel by public transport?

Yudanaka Station is 2.1 km from the hotel, allowing easy access by train. Nagano Station is 36 km away.

What amenities are available in the rooms?

The rooms are equipped with air conditioning, heating, a television, and traditional Japanese tatami mats. Free Wi-Fi is also available.

Is there an elevator in the establishment?

Yes, the Kaneki Hotel is equipped with an elevator to facilitate access to the rooms.

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