Kasuitei Ooya

8,9/10 Excellent - Read reviews

Traveler Mix:
Couples (48%)
Families (24%)
Groups (21%)
Solo travelers (7%)

Nestled in a peaceful setting on the shimmering shores of Lake Kawaguchi, Kasuitei Ooya seems to be a sanctuary where Mount Fuji silently watches over. Its architecture and interior captivate with a harmonious blend of Japanese tradition and modern comfort. Its indoor and outdoor hot springs offer a sublime rejuvenating experience, while the sauna and massage treatments satisfy the minds seeking harmony. For those who seek even more intimate tranquility, private baths allow for a true immersion in this mystical atmosphere.

Bearing the timeless marks of Japanese style, the ryokan rooms in Fujikawaguchiko carry a sensory poetry within them. The tatami mats woven from straw evoke the purity of nature, and the light futons invite rest. Several rooms open onto an enchanting view of the lake, and some have an outdoor hot spring bath, allowing guests to commune with the environment in total serenity, while letting their souls wander to the bounds of the horizontal and the celestial.

In the delicate restaurant of Kasuitei Ooya, authentic Japanese cuisine comes to life through a ballet of multi-sensory dishes. The carefully selected local ingredients tell the story of the region, sublimated in a kaiseki dinner. Nearby, the neighborhood is full of culinary options and picturesque cafes, promising a gastronomic exploration in a gentle and inspiring ambiance.

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Japanese Authenticity Rating

6/10 Nestled in a fusion of traditional and modern aesthetics, this ryokan conveys a soothing ambiance despite some Western touches. The baths are modest but offer authenticity and relaxation. The rooms combine tradition and contemporary comfort. The culinary experience seems correct, although without particular boldness to fully surprise the guests.

Highlights of the Ryokan

Hot spring/onsen
Outdoor bath
Public bath
Massages
Sauna
Tatami
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Breakfast

Detailed Ratings

Staff 9.4
Facilities 9.0
Cleanliness 9.2
Comfort 9.1
Value for money 8.5
Location 9.2

Points of interest nearby

Places of interest
Restaurants

Review summary for: Kasuitei Ooya

Positive Reviews

Exceptional hospitality and attentive staff

Guests often mention the staff as adorable, attentive, and always ready to help, making the stay comfortable and memorable with excellent service throughout the property.

Authentic Japanese experience

The hotel offers a traditional Japanese experience, including futons, tatami rooms, yukata, and meals served in-room, providing a unique cultural immersion for visitors.

High-quality onsen facilities

Many reviewers appreciated the onsen, both public and private, describing them as clean, enjoyable, and sometimes offering views of the lake or Mount Fuji.

Spacious and comfortable rooms

Rooms are described as spacious, well-equipped, and comfortable, often with beautiful views of the lake or Mount Fuji, enhancing the overall experience.

Excellent and copious breakfast

The breakfast is frequently praised for being excellent, traditional, and very copious, with guests enjoying the variety and quality of the food.

Great location and amenities

The hotel is well-located, facing the lake and close to activities, with convenient amenities such as free shuttle service, laundry, and bike rentals.

Negative Reviews

Limited Western food options

Some guests would have appreciated more Western flavors at breakfast, as the meals are predominantly traditional Japanese, which may surprise some visitors.

Meals may lack explanations

A few guests found it challenging to know what they were eating, suggesting that an English menu or more explanations about the dishes would be helpful.

Older facilities in some areas

Certain amenities, like the coffee machine or private onsen, were mentioned as a bit old or not as modern as expected, but this did not significantly detract from the experience.

Limited towels provided

Some reviewers noted that only one towel per person was provided, and would have preferred more for added comfort during their stay.

Communication with shuttle service

A few guests experienced delays in shuttle service communication, but found the hotel conveniently located within walking distance to the train station.

Traditional bedding may not suit everyone

While futons are part of the authentic experience, some guests found them less comfortable, especially for those with back issues or unaccustomed to sleeping on the floor.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times at Kasuitei Ooya?

Check-in is possible from 3:00 PM to 6:00 PM, and check-out must be done before 10:00 AM.

Does Kasuitei Ooya have an onsen and how does it work?

Yes, Kasuitei Ooya offers indoor and outdoor hot springs/onsen with lake views, as well as a private reservation option for 50 minutes at an additional charge.

What languages are spoken at Kasuitei Ooya?

The staff at Kasuitei Ooya primarily speaks Japanese.

Are there any restrictions or special rules at this property?

Children are not allowed, pets are not accepted, and smoking is prohibited indoors. Parties and excessive noise are also prohibited between 10:00 PM and 6:00 AM.

What wellness services are offered?

Kasuitei Ooya offers massage services, a hot tub, a sauna, as well as thermal and public baths.

How does the on-site dining work?

You can enjoy authentic Japanese cuisine with a Japanese breakfast and a traditional multi-course dinner in the dining room.

Does Kasuitei Ooya have parking?

Yes, free parking is available for guests nearby without the need for a reservation.

What activities and tourist sites are accessible nearby?

Kasuitei Ooya is close to several attractions, such as Lake Kawaguchi, the Arakuranuki History Museum, and the Fujisan World Heritage Centre. Factory stores are accessible within a 50-minute drive.

Are pets allowed?

No, pets are not allowed at Kasuitei Ooya.

Are there cultural activities offered to guests?

While Kasuitei Ooya does not specifically mention cultural activities, guests can enjoy nearby visits such as the Kawaguchiko Art Museum and the Kawaguchiko Music Forest Museum.

What transportation options are available to get to the ryokan?

Kasuitei Ooya offers a free shuttle service to Kawaguchiko Station, which is only 800 m away. It is also easily accessible by car with free parking on site.

Are there any special services or facilities for family travelers?

Kasuitei Ooya offers family and non-smoking rooms, but it is important to note that children are not allowed in this establishment.

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