Kawakamiya Kasuitei

9,5/10 Exceptional - Based on 138 reviews

Traveler Mix:
Couples (55%)
Families (31%)
Groups (14%)
Solo travelers (0%)

A true haven of peace nestled in the generous nature of Gero, the Kawakamiya Kasuitei ryokan captivates with its understated refinement and services designed for ultimate well-being. This sanctuary combines traditional Japanese elegance with warm hospitality. The thermal baths, both indoor and outdoor, invite deep relaxation, while the delicately attentive gestures of the staff add a touch of authenticity to this unforgettable experience. Wi-Fi in the lobby and free parking complete the amenities of a stay marked by serenity.

Heritage of a centuries-old tradition, the rooms at Kawakamiya Kasuitei blend the charm of tatami floors and comfortable futons with modern amenities such as a flat-screen TV and refrigerator. Suites with open-air baths offer privileged access to an intimate cocoon to immerse oneself in tranquility. Each space invites to release stress, dressed in a yukata and settled in the sitting area, with views of soothing landscapes.

To awaken the senses, the establishment offers a dining room where refined Japanese dishes enhance the local terroir. Just a few steps away, the surroundings are also full of friendly addresses such as the café お食事処「阿蔵」 or the restaurant 菅田庵, perfect for extending this culinary journey. Staying in this ryokan in Gero is embarking on a gustatory and sensory adventure, a perfect symbiosis between tradition and modern comfort.

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Japanese Authenticity Evaluation

8/10 True Japanese immersion, with architecture harmoniously blending tradition and subtle modernity. The rooms are very well maintained, incorporating tatamis and futons, and offering pleasant views. The outdoor baths charm with their authenticity. The culinary experience, although correct, could have been more refined to complement this ensemble.

Highlights of the Ryokan

Thermal bath/onsen
Open-air bath
Public bath
Wi-Fi Connection
Parking
Air conditioning
Breakfast

Detailed Ratings

Staff 9.7
Facilities 9.5
Cleanliness 9.8
Comfort 9.7
Value for money 8.9
Location 9.0

Points of interest nearby

Places of interest
Restaurants

Review summary for: Kawakamiya Kasuitei

Positive Reviews

Exceptional hospitality and attentive staff

Many guests highlight the extremely friendly, attentive, and helpful staff who go out of their way to ensure a comfortable and memorable stay for everyone.

Delicious meals and beautiful presentation

Breakfast and dinner are consistently praised for their quality, presentation, and taste, with special mention of traditional Japanese cuisine and accommodating dietary requests.

Relaxing onsen experience

The onsen facilities, both public and private, are described as amazing, clean, and tranquil, providing a wonderful way to relax and enjoy the natural surroundings.

Spacious and clean rooms

Rooms are noted for being large, clean, and well-equipped, often with beautiful views, private baths, and thoughtful amenities for a comfortable stay.

Convenient location and peaceful environment

The property is located near a river and within walking distance to town, offering a peaceful and quiet atmosphere while still being convenient for sightseeing.

Special touches and thoughtful services

Guests appreciate extras like free taxi rides from the station, private dining rooms, help with luggage, and flexibility for special requests, making the stay even more enjoyable.

Negative Reviews

Private onsen reservation limitations

Some guests mention that the private outdoor bath requires advance reservation and can only be used once per day, with limited availability upon check-in.

Traditional Japanese style may not suit everyone

A few guests note that traditional bedding and floor seating might be challenging for those unaccustomed or with back problems, though it adds to the authentic experience.

Occasional language barrier

While staff are very helpful, a few guests mention wishing for more English-speaking staff, though communication is generally managed well with translation tools.

Minor maintenance and construction issues

Some reviews mention light construction in certain areas or minor maintenance issues like musty smells, but these do not significantly detract from the overall experience.

Location details for drivers

A couple of guests found the hotel’s street small and easy to miss at night if driving, but appreciated the staff’s assistance with directions and luggage.

Small aspects of meal service

A few guests felt dinner could include more meat or that the meal service was a bit rushed, but overall food quality remains highly praised.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What types of baths are offered at Kawakamiya Kasuitei?

The ryokan offers thermal baths, including a public bath, an open-air bath, and some accommodations have a private thermal bath.

What are the check-in and check-out times?

Check-in is possible from 14:00 to 18:00 and check-out must be done before 11:00.

What languages are spoken at the ryokan?

The staff speaks Japanese. It is advisable to prepare your questions or requests in advance if you do not speak Japanese.

Are there any restrictions or regulations to be aware of before booking?

The establishment does not accept pets, is non-smoking, and parties/events are not allowed. Guests should avoid making noise between 14:00 and 11:00.

What wellness services are available?

In addition to thermal baths, the ryokan offers open-air and public baths for relaxation.

What types of dining are offered?

An exceptional breakfast is offered. For other meals, please check the options available when booking or by contacting the establishment directly.

Does the ryokan offer parking for guests?

Yes, free private parking is available on-site without prior reservation needed.

What activities and tourist attractions are nearby?

You can visit the Charlie Chaplin statue 900 m away, the Gero Onsen Gassho village 1.8 km away, and the Zenshoji history and folklore museum 5 km away.

Does the ryokan accept pets?

No, pets are not allowed within the establishment.

Can you participate in local cultural activities?

The ryokan is located in a culturally rich area with opportunities to participate in local activities, but it is advisable to inquire at the reception for current events.

How to get to Kawakamiya Kasuitei by public transport?

The ryokan offers a free shuttle service from/to Gero Station, located 5 minutes away by car. JR Takayama Station is 45 minutes away by train.

Is Wi-Fi accessible throughout the establishment?

Yes, free Wi-Fi is available throughout the establishment, but mainly in the lobby.

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