Kisoya
8,0/10 Excellent - Based on 242 reviews
Close to the center of Gero, the ryokan Kisoya invites you to experience an authentic Japanese stay imbued with serenity. With its hot spring baths, outdoor relaxation spaces, and modern amenities such as Wi-Fi and free parking, this establishment harmoniously combines tradition and comfort. Here, well-being is at the heart of every detail, enhanced by the opportunity to enjoy a public or private bath, perfect for unwinding after a day of exploration.
Elegantly decorated in the purest Japanese style, Kisoya’s rooms offer a soothing space with their traditional tatami mats, comfortable futons, and refined amenities like refrigerators and safes. Whether you opt for a standard room or a luxury suite with a private outdoor bath, each accommodation is designed to envelop you in a warm and peaceful ambiance, ideal for an authentic stay in this ryokan in Gero.
Proud to showcase Japanese and local gastronomy, Kisoya boasts three restaurants within the establishment. Whether for a sumptuous breakfast, a generous dinner, or a romantic moment over an aperitif, every moment promises a culinary discovery. In the surroundings, travelers will also find a variety of cafes and restaurants to explore other flavors while strolling through this charming neighborhood. You will be captivated by the hospitality and quality of the services offered.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
8/10 All the rooms exude the charm of traditional Japan with tatami and shōji, although the entrance and some modern elements are apparent. The meals seem refined and attractive, while the outdoor bath adds an authentic touch to the experience. The rooms are well-arranged, with a relaxing atmosphere.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
24-hour reception
Tatami
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Breakfast
Positive Reviews
Superb onsen experience
Guests loved the rooftop and outdoor public onsen, describing them as spacious, relaxing, and never crowded. The unique rose bath and massage chairs were particularly appreciated by many visitors.
Exceptional meals and value
Dinner and breakfast, often served Kaiseki style in the room, were described as delicious and beyond expectations. Many praised the use of fresh, local ingredients and great sake selection.
Welcoming and helpful staff
Staff were consistently described as lovely, polite, accommodating, and willing to help with shuttle service, translation, and local recommendations. Many guests felt warmly welcomed.
Clean, spacious, and comfortable rooms
Rooms were often noted as clean, spacious, and comfortable with amenities like tatami mats, yukata, fridge, and hot water flask. The traditional Japanese design was also appreciated.
Convenient location and shuttle service
The hotel is within walking distance from the station and amenities like Family Mart. Free shuttle service to and from the station was helpful for many guests.
Memorable Japanese cultural experience
Guests enjoyed the authentic Japanese atmosphere, including tatami rooms, yukata selection, and the overall ryokan experience, making their stay unique and memorable.
Negative Reviews
Some rooms affected by smoke smell
A few guests mentioned receiving rooms with a strong smell of stale smoke, which was uncomfortable, especially for non-smokers. Room changes were possible upon request.
Hotel facilities need some updates
Several reviews noted that the hotel is a bit dated and could benefit from upgrades. Some rooms were described as small or uncomfortable, and the style was considered old-fashioned.
Distance and transportation challenges
Some found the hotel a bit far from town, with infrequent local bus service and costly taxi rides. However, the quiet location and shuttle service helped mitigate this for some guests.
Communication and language barriers
A few guests experienced difficulties communicating with staff due to limited English proficiency, sometimes relying on translation apps for assistance.
Issues with private open-air baths
Some guests found the private open-air baths small or with water that was only lukewarm. Adjusting the temperature required contacting the front desk.
Low water pressure in bathrooms
A few reviews mentioned low water pressure in the bathroom and toilet, which made showers take longer than expected.
Is there an onsen at the ryokan Kisoya?
Yes, the ryokan Kisoya has an onsen with a hot spring bath, a public bath, and an outdoor bath where you can relax.
What are the check-in and check-out times?
Check-in is between 14:00 and 19:30, and check-out must be completed by 10:00.
What languages are spoken at the ryokan Kisoya?
The staff at the ryokan Kisoya speaks Japanese.
What are the pet policies?
Pets are not allowed on the premises.
Does the ryokan offer wellness services?
Yes, in addition to the onsen, the ryokan also offers a public bath and an outdoor bath for relaxation.
What dining options are available on-site?
The establishment offers a breakfast service, and children’s menus are available for an additional charge.
Does the ryokan have parking?
Yes, the ryokan offers free private parking nearby, with no prior reservation required.
What tourist activities are available nearby?
Nearby, you can visit the Charlie Chaplin statue, Gero Onsen Gassho Village, or the Zenshoji History and Folklore Museum. There are also parks and ski lifts further away.
Are there any cultural activities to discover?
Yes, you can explore the Zenshoji History and Folklore Museum and discover local culture and history.
What transportation options are available near the ryokan?
Gero Station is just 650 meters from the ryokan, making it easy to access by train. The nearest airport is Nagoya, located 89 km away.
Are there facilities for disabled guests?
Yes, the ryokan Kisoya is equipped with various facilities for guests with reduced mobility.
What amenities are available in the rooms?
The rooms feature traditional tatami, a refrigerator, a kettle, air conditioning, a safe, and a flat-screen TV, ensuring a comfortable stay.
