Kitakobushi Shiretoko Hotel & Resort
9,1/10 Exceptional - Based on 419 reviews
Perched in the heart of Shari’s spectacular nature, the Kitakobushi Shiretoko Hotel & Resort embodies the elegance of a traditional ryokan combined with modern amenities. Between its water’s edge onsen baths offering breathtaking views and its relaxing treatments like massages or the soothing warmth of the sauna, the establishment offers a true wellness retreat. A unique touch, a discreet sanctuary in the lobby, also invites meditation and serenity. Perfectly located a five-minute walk from the Oronko rock and near outdoor activities, it’s an ideal base for discovering the natural wonders of Hokkaidō.
Ideal for any type of stay, this ryokan in Shari offers a variety of rooms between Japanese tradition and Western comfort. Whether you opt for a futon on a tatami in a modern Japanese-designed room or a suite with a private onsen and sea view, each space has been carefully arranged for maximum comfort and elegance. Some rooms even offer facilities adapted for people with reduced mobility, ensuring a warm welcome for all visitors.
Inspired by local richness, the on-site restaurant, Haon, sublimates the flavors of the sea and fresh Hokkaidō produce in a modern and family-friendly atmosphere. Lovers of Japanese, European, or Italian cuisine will be delighted by the refinement of the dishes. For a simple meal or a gourmet walk, the hotel’s surroundings also offer plenty of options to satisfy all desires.
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Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
6/10 Nice blend of modernity and tradition with pleasant rooms and some Japanese elements. The onsen offers a beautiful view, but its facilities remain conventional. Authentic touches are present, but the cuisine seems to lack refinement for full immersion.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Sauna
24-hour reception
Refrigerator
Terrace/Balcony
Wi-Fi connection
Parking
Air conditioning
Restaurant
Breakfast
Positive Reviews
Exceptional food and buffet quality
Guests consistently praise the buffet meals, describing them as delicious, varied, and of high quality, with live cooking stations and attentive chefs preparing fresh dishes to order.
Relaxing onsen and wellness facilities
The onsen, both public and private, are frequently highlighted as top notch, with beautiful views, clean facilities, and a relaxing atmosphere that enhances the overall stay.
Attentive and helpful staff
Many reviewers appreciate the considerate, professional, and proactive staff who go out of their way to accommodate special needs and provide outstanding hospitality.
Comfortable rooms with great views
Rooms are described as spacious, clean, and comfortable, often featuring stunning sea or harbor views, private baths, and thoughtful amenities for a restful experience.
Excellent lounge and complimentary offerings
The lounge area with free snacks, drinks, and piano music is a guest favorite, along with extras like daily free ice cream and access to beverages throughout the day.
Ideal location for exploring Shiretoko
The hotel’s central location is praised for its proximity to Shiretoko National Park, convenience stores, restaurants, cruise tours, and hiking trails, making it easy to explore the area.
Negative Reviews
Higher price point for premium experience
Several guests mention that the stay can be expensive, but most agree that the quality of service and amenities justifies the cost for a premium experience.
Limited meal variety for longer stays
A few guests noted that meal options, while tasty, did not change much over several days, which may affect those staying for extended periods.
Minor issues with room cleanliness or setup
Some reviewers found small cleanliness issues like a coffee stain on the kettle, or commented on room setup details such as a step near the bedroom entrance.
Small communication or service gaps
A handful of guests experienced minor service lapses, such as unclear luggage procedures or a keycard issue when combining bookings, but these were resolved without major inconvenience.
Boutique and shop hours could improve
One guest mentioned that the on-site boutique was closed for much of the day, making it less convenient for shopping during their stay.
Room or facility size preferences
Some guests felt that certain baths or rooms were smaller than expected or wished for more terrace seating, but these did not significantly detract from their overall enjoyment.
What are the check-in and check-out times for the ryokan?
Guests can check in between 3:00 PM and 7:00 PM, and check-out must be done between 7:00 AM and 10:00 AM.
What languages are spoken at the ryokan?
The ryokan staff speaks English and Japanese, facilitating communication with an international clientele.
Are there any rules or restrictions to be aware of?
Parties and events are not allowed on the premises. Additionally, pets are not admitted.
What wellness services are offered?
The ryokan offers various wellness services, including a spa area, facial treatments, beauty services, public baths, outdoor baths, thermal bath/onsen, massages (additional charge), and a sauna.
What does the ryokan’s restaurant offer?
The restaurant serves freshly caught seafood, highlighting local flavors. A fabulous breakfast is also offered.
Does the ryokan have parking?
Yes, the ryokan offers free public parking on-site, with no prior reservation required.
What activities and tourist attractions are nearby?
The Shiretoko National Park is 800 meters away, and the ryokan is just a 5-minute walk from Oronko Rock. Tour boats are accessible within a 10-minute walk.
Are pets allowed at the ryokan?
No, pets are not allowed on the premises.
What cultural activities are available on-site or nearby?
Guests can explore the small sanctuary located in the hotel lobby, and activities such as fishing or walking on floating ice can be organized upon reservation.
How to get to the ryokan by public transport?
The JR Shiretoko-Shari station is a 50-minute bus ride away. Guests arriving by plane can use Memanbetsu (88 km) or Nakashibetsu (92 km) airports.
Is Wi-Fi available?
Free Wi-Fi is available in the common areas of the ryokan.
Does the ryokan have rooms adapted for people with reduced mobility?
Yes, the ryokan offers a room with disabled access and a private onsen bath.
