Kozuka Hisanoha
8,1/10 Excellent - Based on 65 reviews
Majestic and imbued with serenity, Kozuka Hisanoha is nestled in the heart of the peaceful Sengokuhara Onsen district in Hakone. This elegant ryokan invites you to a wellness break between hot springs and soothing gardens. The onsen baths, coupled with relaxation spaces, offer a haven of softness for deep rejuvenation. With its façade elegantly integrated into the surrounding nature and its hushed atmosphere, this establishment promises an authentic experience combining tradition and modern comfort.
Opening onto a charming view of the gardens, the rooms combine simplicity and Japanese refinement. Options include rooms with traditional tatami mats and futons, or contemporary beds for personalized comfort. Each space, carefully designed, harmoniously blends clean design and modern amenities, such as free Wi-Fi and a welcoming tea corner. After a day of exploration, these havens of peace offer the ideal place to surrender to a moment of absolute calm.
Let yourself be seduced by the delights of the on-site restaurant, combining modern creativity and Asian authenticity. The breakfast, delicately prepared, awakens the senses with its local flavors. Nearby, the cafes and restaurants of Sengokuhara enrich the culinary experience, each offering a palette of tastes to extend the sensory journey. This ryokan in Hakone embodies the perfect balance between cultural immersion and gastronomic relaxation.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
6/10 The mix of modern and traditional elements creates a pleasant atmosphere, despite a rather Western architecture. The culinary experience is carefully crafted, combining traditional dishes and local influences. The baths, although modest, incorporate relaxing elements. The rooms combine comfort and authenticity with tatami mats, but a slightly Western style is noticeable.
Highlights of the Ryokan
Hot spring/onsen
Public bath
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Restaurant
Breakfast
Positive Reviews
Exceptional meals and dining experience
Guests repeatedly praised the quality and variety of both breakfast and dinner, especially the shabu-shabu and traditional Japanese meals, which exceeded expectations in taste and quantity.
Authentic traditional ambiance
The traditional atmosphere, including tatami rooms and public baths (onsen), created a unique and relaxing environment, making the stay memorable and enjoyable for many visitors.
Friendly and attentive staff
Many reviews highlighted the incredibly kind, helpful, and attentive staff, who contributed greatly to a pleasant and comfortable stay for all types of guests.
Spacious and comfortable rooms
Rooms were described as large, clean, and comfortable, with some offering beautiful views or balconies overlooking gardens, making them suitable for families and couples alike.
Peaceful and quiet location
The hotel is located in a quiet area, away from the crowds, providing a peaceful retreat and a restful atmosphere surrounded by nature.
Convenient amenities and thoughtful details
Guests appreciated amenities like free drinks, yukatas, and toiletries, as well as the availability of hot and cold beverages throughout the day, adding to overall comfort.
Negative Reviews
Remote location and transport challenges
Some guests found the hotel far from train stations and restaurants, with long or crowded bus rides, making it less convenient to reach or explore nearby areas.
Small onsen and limited capacity
The onsen, while pleasant, was sometimes described as small, accommodating only a few people at a time, which could limit relaxation during busy periods.
Accessibility issues with luggage
A few guests noted the absence of an elevator, making it challenging to carry heavy luggage, and mentioned that access can be difficult with large suitcases.
Room and facility maintenance could improve
Some reviews mentioned room cleanliness issues, such as stains or hair, and maintenance concerns like broken refrigerators or hard-to-use shower nozzles.
Noisy air-conditioning and bedding differences
A few guests experienced noisy air-conditioners and noted that extra beds for additional adults were thinner and less comfortable than the main beds.
Limited in-room beverage options
Some guests would have appreciated having a stock of drinking water in their rooms, instead of needing to access drinks in common areas.
What are the check-in and check-out times at Kozuka Hisanoha ryokan?
Check-in is possible between 15:00 and 18:30. Check-out must be done between 07:00 and 10:00.
Does the Kozuka Hisanoha ryokan have an onsen?
Yes, the ryokan offers a hot spring/onsen as well as a whirlpool bath for you to relax during your stay.
What languages are spoken at the Kozuka Hisanoha ryokan?
The ryokan staff speaks Japanese.
What wellness services are available?
In addition to the hot spring/onsen and whirlpool bath, the ryokan offers a public bath for the relaxation of its guests.
What type of dining is offered at Kozuka Hisanoha ryokan?
An Asian breakfast is served every morning and the ryokan has a modern restaurant for lunch and dinner.
Does Kozuka Hisanoha ryokan offer parking for its guests?
Yes, free private parking is available on site, but only upon reservation.
What tourist attractions are near the ryokan?
Nearby attractions include the Venetian Glass Museum at 600 m, the Pola Museum at 900 m, and the Hakone Botanical Garden at 2.4 km.
Are pets allowed at Kozuka Hisanoha ryokan?
Unfortunately, pets are not allowed within the establishment.
Are there cultural activities available nearby?
Yes, the Hakone Lalique Museum is 1.8 km away and the Hakone Open-Air Museum is 5 km from the ryokan.
How to reach Kozuka Hisanoha ryokan by public transport?
Hakone-Yumoto Station is located 11 km from the ryokan and several trains serve the area, including Sounzan Station at 3.4 km.
What are the specific restrictions or regulations of the ryokan?
The establishment is entirely non-smoking and does not accept parties/events. Quiet hours are from 20:00 to 06:00. The minimum age to check in is 18 years.
Does the ryokan offer Internet access?
Yes, free Wi-Fi is available in all rooms of the ryokan.
