Kuriya Suizan
9,0/10 Exceptional - Based on 93 reviews
Anchored in the cultural richness and natural serenity of Jozankei, the Kuriya Suizan ryokan stands out with its refined architecture blending modernity and Japanese traditions. The establishment offers high-level wellness services, including outdoor baths fed by natural hot springs, ideal for a revitalizing experience. Its carefully landscaped garden and 24-hour reception ensure a peaceful setting and impeccable service for its guests.
Uniting authenticity and comfort, the rooms at Kuriya Suizan embody the charm of the traditional ryokan with tatamis and futons, while integrating modern amenities such as air conditioning and safes. Some suites even offer private outdoor baths, allowing visitors to enjoy the surrounding tranquility and the healing properties of the thermal waters in complete privacy.
Renowned for its gastronomy, the ryokan offers two on-site restaurants. The 俵石 restaurant immerses its visitors in a traditional Japanese culinary experience, while WOODSIDE dining presents European cuisine in a modern and friendly atmosphere. Nearby, various local establishments are ready to enrich visitors’ culinary experience, revealing the delights and gastronomic diversity of Jozankei. All of this contributes to making this ryokan in Jozankei a must-visit destination for an unforgettable getaway.
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Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
7/10 Arranged with a subtle blend of modern and traditional elements, this ryokan features carefully decorated rooms, although the atmosphere remains partially imbued with modernity. The baths are pleasant, without being exceptional, and the culinary approach highlights well-selected products without reaching exemplary refinement.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
24-hour reception
Tatami
Refrigerator
Parking
Air conditioning
Breakfast
Positive Reviews
Exceptional food and dining experience
Many guests mention that the food, both dinner and breakfast, is premium, beautifully presented, and of high quality. The variety and attention to detail make meals memorable.
Attentive and friendly staff
Staff are described as extremely kind, helpful, and professional. Guests appreciate their efforts to communicate and provide a welcoming, personalized service.
Comfortable and clean facilities
Rooms and public areas are kept very clean and comfortable. Many guests mention the traditional Japanese architecture and the relaxing, quiet atmosphere.
Relaxing onsen and private baths
The onsen, including private suites with open-air baths, are highly praised for their relaxing ambiance. Guests enjoy the indoor and outdoor options, especially during snowfall.
Thoughtful extras and amenities
Guests appreciate the extra touches such as welcome snacks, complimentary drinks, and surprise gifts for special occasions. The lounge offers a variety of snacks and beverages.
Ideal for family and group stays
The property is well suited for families and groups, with private and quiet spaces, accommodating service, and amenities that cater to multi-generational travelers.
Negative Reviews
Limited shuttle and transportation options
Some guests mention that access to the hotel can be challenging, with fewer shuttle buses and a location far from the bus station, especially in bad weather.
Occasional shortage of snacks and drinks
There are comments about snacks or drinks in the lounge running out quickly, with some guests unable to enjoy certain items if they arrive later in the service period.
Onsen and bath areas could be improved
While clean, some guests feel the onsen area is small or basic compared to other facilities, and mention limited options if the hotel is busy.
Long dinner duration for some guests
A few guests felt that the dinner course took too long, making the meal feel a bit lengthy and waiting times between courses a little tedious.
Room temperature and amenities
Some reviews mention rooms feeling cold during certain seasons, and a few guests noted a limited number of power outlets in the rooms.
Higher cost for the experience
A few guests mention that the stay is a bit expensive, though most agree the experience and amenities justify the price.
Does the ryokan have an onsen?
Yes, the Kuriya Suizan ryokan has an outdoor bath as well as a traditional thermal bath/onsen. These facilities will allow you to enjoy a typical and relaxing experience, at the heart of the Jozankei geothermal area.
What are the check-in and check-out times?
You can check in at the ryokan between 3:00 PM and midnight. Check-out must be done between 11:00 AM and 12:00 PM. We recommend informing the establishment if you plan to arrive later.
What languages are spoken at the establishment?
The ryokan staff only speaks Japanese. If you do not master the language, we advise using translation apps to facilitate your exchanges.
What are the specific rules or restrictions of the ryokan?
Children are not allowed in the establishment, and pets are not admitted. Furthermore, the entire establishment is non-smoking to ensure a pleasant atmosphere for all guests.
Does the ryokan offer wellness services?
Yes, in addition to thermal baths, the establishment has public and outdoor baths, perfect for relaxation and well-being. These facilities allow you to discover the benefits of Jozankei’s thermal waters.
What about on-site dining?
The ryokan offers refined dining options including breakfast, a bar, and typical Japanese dishes. It is recommended to ask for details at the time of booking to know if traditional Kaiseki meals are available.
Does the ryokan have parking?
Yes, free private parking is available on site for guests. No prior reservation is necessary.
What activities and tourist attractions are nearby?
Nearby, you will find sites like the Kappa Daio statue (550 m) and the Jozankei Dam Museum (2.8 km). A little further, attractions such as the Sapporo Art Museum and the Sapporo Art Park (19 km) are also worth a visit.
Are pets allowed?
Unfortunately, pets are not allowed within the establishment.
Are cultural activities offered by the ryokan?
The ryokan does not directly offer cultural activities, but you can enjoy an authentic experience by staying in a Japanese-style room with tatamis and using the thermal baths, which are an integral part of Japanese culture.
How to access the ryokan via public transport?
The ryokan is located 28 km from Sapporo Station and 36 km from Okadama Airport. The Makomanai subway is located 19 km away. The best option would be to take a taxi or shuttle from one of these stations.
What types of rooms are available?
The ryokan offers several types of rooms, including Japanese-style rooms with futons, rooms with tatami space, and suites with outdoor thermal water bathtubs. These options can accommodate between 4 and 6 people depending on the type of accommodation.
