Lake Toya Tsuruga Resort HIKARINOUTA
9,6/10 Exceptional - Based on 122 reviews
Majestic and imbued with authentic serenity, this ryokan at Lake Tōya invites you to escape. Nestled in a soothing natural setting, it subtly combines Japanese tradition with contemporary comfort. Guests will appreciate the benefits of its wellness facilities, including hot spring baths, a sauna, and a spa, perfect for total relaxation. Easy access to the surrounding geothermal sources further enhances this relaxing lifestyle unique to this haven of peace.
Meticulously arranged, the rooms offer luxurious comfort while reflecting the subtle elegance of Japanese culture. With private bathrooms and, for some, outdoor onsen baths, they offer breathtaking views, notably of the lake or mountains. The spaces, often adorned with tatami mats, harmoniously blend tradition and modernity, making each stay an unforgettable moment.
An ode to gastronomy, the on-site restaurant offers refined French cuisine complemented by local influences, delighting the most discerning palates. A varied breakfast, both continental and Asian, is served each morning, while a welcoming café and bar enhance the day. The surroundings are also full of charming addresses and natural sites to discover, promising a memorable culinary and cultural experience.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
6/10 Modernity and tradition blend in this ryokan with sleek lines. The refined cuisine honors local flavors. The well-maintained baths offer a nice experience but lack a distinctive natural aspect. The rooms are pleasant but more modern than traditional, with a minimalist Japanese touch.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Sauna
24/7 reception
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Restaurant
PMR access
Breakfast
Positive Reviews
Exceptional staff and hospitality
Staff are described as very polite, helpful, friendly, and pleasant. Many guests highlight the warm welcome and attention to requests, making stays feel special and comfortable.
Beautiful natural surroundings and views
Guests love the gorgeous location facing Lake Toya, with beautiful grounds, well-kept gardens, and tranquil, pristine surroundings. Lake views are a recurring highlight.
Outstanding dining experiences
Meals, including French dinners and Japanese kaiseki, are often described as impressive, carefully curated, and Michelin-grade. Many appreciate the use of local seasonal delicacies.
Comfortable and spacious rooms
Rooms are noted as clean, comfortable, and spacious. The presence of private onsen baths in many rooms is especially appreciated for relaxation and luxury.
Modern and high-class facilities
Facilities are described as brand new, high class, and well maintained. The hotel’s design, art, and privacy are frequently praised, contributing to a luxury resort feel.
Special amenities and extras
Guests enjoy thoughtful extras like harpist performances during dinner and the ability to wear slippers throughout the hotel, adding to a relaxing and unique experience.
Negative Reviews
Duvet and air conditioning in summer
Some guests found the duvet too thick for summer use and mentioned the air conditioner lacked a thermostatic system, making temperature control occasionally inconsistent.
Mattress firmness and bedding
A few reviews mention that the mattress was too hard for their preference, and some found the blanket too thick for the season.
Hot spring and fitness room expectations
A couple of guests felt the hot spring did not meet their expectations or thought the fitness room was pretty basic, though these were minor points.
Lake view and location nuances
Some guests commented that upper floors are needed for the best lake views, and that the hotel is a short walk from the lake rather than directly on the waterfront.
Dining service style and meal timing
A few guests suggested that a pure buffet or a la carte service might be better than a mixed style, and some found the dinner service a bit fast or overwhelming.
Minor issues with directions and smoke
A guest noted that the location could be easier to find on GPS, and another mentioned smoke from a fire pit at night, which could affect those with respiratory issues.
Does the ryokan have an onsen?
Yes, this ryokan offers a hot spring bath (onsen) as well as an outdoor bath. Some accommodations even include a private onsen, ideal for relaxing in complete privacy.
What are the check-in and check-out times?
Check-in is between 3:00 PM and 7:00 PM, and check-out is to be arranged before 11:00 AM. Please inform the establishment in advance of your arrival time if possible.
What languages are spoken at the ryokan?
The staff speaks English and Japanese, facilitating communication for international visitors.
Are there any restrictions or particular rules to follow?
The establishment is entirely non-smoking, and parties or events are not allowed. Additionally, pets are not admitted.
What wellness services are available?
The ryokan offers various wellness services, including a spa, a sauna, and a public bath. It’s the perfect place to relax after a day of exploration.
What dining options are available?
The restaurant serves French cuisine as well as a continental or Asian breakfast each morning. You will also find a café-bar and a convenience store on-site.
Is there parking available?
Yes, free private parking is available on site without the need for prior reservation.
What activities or tourist sites are nearby?
The ryokan is located just 3.8 km from Lake Toya, a popular natural site. Guided tours are also organized in the area to discover the geothermal region.
Are pets allowed at the establishment?
No, pets are not allowed within the establishment.
What cultural experiences can be discovered at the ryokan?
Enjoy the Japanese-style baths and rooms with tatami mats to discover the traditional art of living. Activities such as guided tours of the region also allow for further learning about the local culture.
What transportation options are available to reach the ryokan?
The ryokan is located near Usu Station (13 km away) and Date-Mombetsu Station (11 km away). Shin-Chitose Airport is located 109 km away, accessible by car or public transport.
Are there family-friendly rooms available?
Yes, the ryokan offers spacious family rooms with options like tatami mats and traditional futons, perfect for accommodating both young and old.
