Le Vert Zao
8,1/10 Excellent - Based on 189 reviews
In perfect harmony with the heart of the Yamagata region, Le Vert Zao embodies the very essence of the traditional ryokan in Zao Onsen. Nestled within soothing thermal nature, the establishment offers its visitors an elegant and authentic refuge. Access to hot spring baths enriches the experience, providing unparalleled well-being through immersion in waters renowned for their revitalizing properties. Ski enthusiasts will also appreciate the impeccable facilities for accessing the surrounding slopes, including equipment rental and ticket sales, for unmatched comfort.
Playing on elegance and modern comfort, the ryokan’s rooms showcase a blend of traditional Japanese and Western styles. Spacious rooms decorated with simplicity, equipped with comfortable beds or futons, warm amenities such as a television and a private bathroom, open onto soothing views of the surrounding nature. Additionally, rooms particularly suited for families ensure a harmonious stay in a refined atmosphere where every detail is designed for the residents’ comfort.
Optimizing Japanese culinary art, Le Vert Zao offers a family restaurant, where skillfully orchestrated dinners highlight local products and vegetarian dishes, perfectly meeting the guests’ gastronomic expectations. The ryokan’s location in Zao Onsen also allows enjoying the rich culinary offerings of the surroundings, where the sublime flavors complement the immersive and atypical experience of this exceptional setting.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Rating
6/10 Evoking a beautiful fusion of tradition and modernity, this ryokan features charming rooms with some Japanese elements while incorporating contemporary touches. The meals seem careful and varied, although not exclusively kaiseki. The baths offer standard comfort but lack notable particularities.
Highlights of the Ryokan
Thermal Bath/Onsen
Public Bath
Refrigerator
Wi-Fi Connection
Parking
Restaurant
Positive Reviews
Great location near ski slopes
Many guests appreciated the hotel's proximity to ski lifts and slopes, making it easy to access skiing and snowboarding activities. The location is also convenient for exploring Zao Onsen attractions.
Helpful and friendly staff
The staff were frequently described as friendly, helpful, and willing to assist with shuttle services and other needs. Some staff spoke English or other languages, making communication easier.
Comfortable and clean rooms
Rooms were often described as comfortable, spacious, and clean. Guests enjoyed quiet rooms with beautiful views and amenities like private bathrooms and ski storage.
Excellent onsen and hot spring facilities
The onsen (hot spring) facilities were highly praised for being clean, well-maintained, and relaxing, providing a great way to unwind after a day on the slopes.
Convenient shuttle service
Shuttle services to the bus terminal, ski lifts, and ropeway were appreciated by guests, especially in bad weather or for those carrying equipment.
Good breakfast and dining options
Several guests enjoyed the breakfast buffet and dinner options, mentioning Japanese and Western dishes, as well as the quality of the meals provided.
Negative Reviews
Some rooms and facilities are dated
A few guests mentioned that the property, rooms, or bathrooms could benefit from renovation or updates, though cleanliness and maintenance were generally good.
Food and dining can be expensive
Some reviews noted that dinner was quite expensive, and that food options for vegetarians or pescatarians were limited. Reasonable pricing could improve the experience.
Distance and uphill walk to amenities
The lodge is located uphill from the bus station and a bit far from some restaurants and ski areas, but shuttle service helps mitigate this inconvenience.
Occasional service or booking issues
There were a few reports of minor issues, such as forgotten dinner bookings or needing to request utensils, but these were typically resolved by staff.
Limited in-house rental and amenities
Some guests wished for more in-house options, such as ski equipment rental, especially when external shops were unavailable or staff were absent.
Small issues with restaurant seating
A few guests experienced minor misallocation of seating at breakfast, but these situations were corrected by the staff in the end.
What are the check-in and check-out times?
Check-in is possible between 3:00 PM and 7:00 PM, and check-out must be done between 7:00 AM and 10:00 AM.
Does the establishment have an onsen?
Yes, Le Vert Zao offers a thermal bath/onsen accessible to guests. Please note that tattooed individuals may be denied access.
Is a shuttle service available?
Yes, a free shuttle is provided from the Zao Onsen bus station. It is recommended to contact the establishment to arrange the transfer.
Is Le Vert Zao suitable for skiers?
Yes, the establishment offers ski-in/ski-out access, a ski storage room, and an on-site ski equipment rental service.
Is breakfast available?
Yes, breakfast is served on-site with a buffet option including Japanese and Western dishes.
Is there a restaurant on-site?
Yes, the establishment has a restaurant offering Japanese dishes, including vegetarian options.
Is parking available?
Yes, free private parking is available on-site without prior reservation.
Are pets allowed?
No, pets are not allowed in the establishment.
What payment methods are accepted?
Le Vert Zao accepts card payments (Visa, Mastercard, American Express, JCB, Diners Club, NICOS, UC) as well as cash payments.
What activities are available nearby?
The ryokan is located near the Zao Onsen ski resort, natural hot springs, and several hiking trails.
