LiVEMAX RESORT Kusatsu Onsen
7,3/10 Very good - Based on 306 reviews
Soothing and refined, the LiVEMAX RESORT Kusatsu Onsen embodies the essence of rest in the heart of Kusatsu. The thermal baths, outdoor tubs, and public baths invite ultimate relaxation, while the minimalist decor, natural wood, and harmonious textures envelop each space with comforting serenity. The 24-hour reception reflects flawless hospitality, and services such as karaoke and bike rental add a personal touch to each stay.
Elegantly designed, the rooms blend modernity and Japanese tradition with simple materials and clean lines. From Japanese-Western suites to budget rooms for travelers seeking essentials, the offer caters to all needs. Each accommodation provides thoughtful amenities, such as comfortable beds and private bathrooms generously stocked with toiletries. The possibility of stays with pets further enhances the accessibility of this ryokan in Kusatsu.
Refined and varied, the on-site restaurant offers fusion cuisine traversing Japanese, Chinese, and European flavors in a convivial and modern atmosphere. The breakfast, generous and colorful, is a celebration of local products. Around the establishment, Kusatsu is full of good gastronomic addresses to further explore the culinary art of the region.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
5/10 With architecture blending modernity and traditional and minimalist yet functional rooms, the ambiance remains decent. The culinary experience lacks refinement with a standard buffet and rather Westernized dishes. The baths are practical but lack particular charm, which limits the overall authenticity.
Ryokan Highlights
Thermal bath/onsen
Outdoor bath
Public bath
Sauna
24-hour reception
Wi-Fi connection
Parking
Air conditioning
Restaurant
Positive Reviews
Spacious and comfortable rooms
Many guests appreciated the large, clean, and comfortable rooms, with some mentioning great amenities like private baths and free yukata use, making for a pleasant and relaxing stay.
Good food and buffet options
Several reviews highlighted the quality and variety of the food, including delicious breakfast and dinner buffets, and noted that the meals were satisfying and enjoyable for families and couples.
Convenient and quiet location
Guests liked the quiet surroundings, with the hotel being within walking distance to the center and main attractions, allowing for both relaxation and easy access to sights.
Excellent onsen and sauna facilities
The onsen, sauna, and private baths were mentioned as highlights, with guests enjoying the relaxing hot springs and the ability to use these facilities at their own pace.
Friendly and helpful staff
Many reviewers mentioned the staff’s friendliness and helpfulness, making their stay more comfortable and welcoming, especially during check-in and throughout their visit.
Free parking and amenities
Guests appreciated free parking and useful amenities such as free breakfast and dinner, as well as spacious bathrooms, which added value to their overall experience.
Negative Reviews
Distance and steep hills
Some guests found the walk to the main attractions or center to be quite long or steep, which could be challenging, especially in winter or for those with mobility issues.
Room and bathroom odors
A few reviews mentioned unpleasant smells, such as cigarette odors or a damp, mouldy scent in some bathrooms, though these did not always detract significantly from the stay.
Issues with cleanliness and maintenance
Some guests noted maintenance issues, such as mildew in bathrooms, unclean areas under beds, or broken blinds, suggesting that cleaning and upkeep could be improved.
Staff communication and flexibility
A few reviewers felt staff could be more flexible or better trained, mentioning language barriers or inflexibility in accommodating special requests or providing receipts.
Perceived high price for value
Several guests felt the hotel was overpriced for the quality and facilities offered, mentioning that the cost did not always match their expectations or the level of service provided.
Minor issues with privacy and comfort
Some guests experienced minor inconveniences such as thin walls, small open-air baths, or windows facing walkways, which affected privacy or comfort but were not deal breakers.
What types of thermal baths/onsen does LiVEMAX RESORT Kusatsu Onsen offer?
We offer a hot spring bath, a public bath, and an outdoor bath so you can enjoy an authentic onsen experience.
What are the check-in and check-out times?
Check-in is possible between 15:00 and 22:00, and check-out must be done between 08:30 and 11:00.
What languages are spoken at the ryokan?
Our staff speaks English and Japanese to facilitate your stay.
Are there any restrictions or specific regulations to be aware of?
Children over 6 years old are charged at the adult rate, and pets are not allowed on the premises. Additionally, there are no baby cots or extra beds available.
What wellness services are offered?
We offer various thermal baths, a public bath, an outdoor bath, and a sauna for you to relax during your stay.
Do you offer on-site dining services?
Yes, we have an on-site restaurant that serves a delicious breakfast, as well as various dining options throughout the day.
Does the ryokan offer parking?
We have a private parking lot on site, accessible by reservation, at a rate of ¥2,000 per day.
What activities and tourist attractions are nearby?
Mount Kusatsu Shirane is only 14 km away, and the Jigokudani Monkey Park is 46 km from our establishment, offering great discovery opportunities.
Are pets allowed?
Unfortunately, pets are not allowed on our premises.
Do you offer cultural activities?
We offer activities such as karaoke and game rooms for traditional Japanese entertainment. Bike rental is also available to explore the surroundings.
What transportation options are available to reach the ryokan?
Matsumoto Airport is located 107 km from our ryokan. Additionally, we offer a bike rental service for your local trips.
Is Wi-Fi connection free?
Yes, free Wi-Fi is available throughout the establishment for all our guests.
