Masutomi Ryokan

9,2/10 Exceptional - Based on 636 reviews

Traveler Mix:
Couples (56%)
Families (24%)
Groups (17%)
Solo travelers (4%)

Quintessence of Japanese tradition, Masutomi Ryokan combines elegance and authenticity with its harmonious setting made of natural wood, tatamis, and refined decorative touches. Its thermal baths, nestled in the heart of the establishment, offer a unique moment of relaxation, both in the indoor and rooftop springs, allowing for a total immersion in well-being. The soothing environment is complemented by free Wi-Fi and a superb traditional breakfast included, elevating the unique experience of this ryokan in Hakone.

Beautifully appointed, the rooms at Masutomi Ryokan evoke traditional Japanese aesthetics with comfortable futons and a subdued atmosphere. Some rooms offer tatami space and Western beds, ensuring comfort suited to all preferences. The bright and uncluttered spaces allow guests to fully recharge, while the shared bathrooms reflect a convivial and shared atmosphere, true to the spirit of ryokans.

A true tribute to Japanese gastronomy, the establishment’s Fukuryu restaurant enhances fresh and local ingredients, blending seafood and organic vegetables to compose refined dishes. For those wishing to explore the surroundings, the range of nearby cafes and restaurants complements a varied culinary offer, adding to the enchantment of a stay at Masutomi Ryokan. Whether you are in search of traditional flavors or local pleasures, this culinary jewel will fully satisfy you.

Book on Booking.com
By using this link, you may benefit from a Genius discount of 10% or more.
Book on Booking.com
A Genius discount of 10% or more may apply via this link.

Evaluation of Japanese Authenticity

9/10 What timeless charm this ryokan offers! The architecture harmoniously integrates tatamis and shōji, the Kaiseki meals are meticulous and delicious, and the onsen presents a serene atmosphere. The rooms, with a restful view, embody traditional Japanese comfort while maintaining remarkable authenticity.

Highlights of the Ryokan

Thermal Bath/Onsen
Public Bath
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air Conditioning

Detailed Ratings

Staff 9.6
Facilities 9.3
Cleanliness 9.4
Comfort 9.4
Value for money 8.8
Location 9.4

Points of interest nearby

Places of interest
Restaurants

Review summary for: Masutomi Ryokan

Positive Reviews

Expérience culinaire exceptionnelle

Les repas du soir et les petits déjeuners sont souvent décrits comme délicieux, copieux, magnifiquement présentés et dignes d’étoiles Michelin. La cuisine japonaise authentique est très appréciée.

Personnel attentionné et chaleureux

Le personnel est décrit comme extrêmement prévenant, attentionné, souriant et toujours aux petits soins. L’accueil est souvent cité comme un point fort du séjour.

Onsen agréables et variés

Les bains chauds (onsen), y compris certains privatifs ou sur le rooftop, sont appréciés pour leur détente après une journée de marche. Les clients découvrent une véritable expérience japonaise.

Chambres confortables et propres

Les chambres sont jugées très propres, confortables, élégantes et spacieuses. Les détails comme les yukata, le thé et la literie sont souvent mentionnés.

Bonne situation géographique

L’établissement est bien situé, proche du centre-ville ou de la gare, ce qui facilite les déplacements et l’accès aux transports.

Ambiance traditionnelle et authentique

Le style traditionnel du ryokan, la décoration authentique, les repas sur tatami et l’ambiance zen créent un séjour typiquement japonais très apprécié.

Negative Reviews

Horaires des repas un peu stricts

Les horaires des repas sont parfois jugés très tôt, avec le dîner à 18h et le petit déjeuner à 8h, ce qui peut ne pas convenir à tous les voyageurs.

Absence de douche ou salle de bain privée

Certaines chambres n’ont pas de douche ou de salle de bain privée, ce qui peut être moins pratique pour ceux qui préfèrent plus d’intimité.

Onsen et bains communs

Les bains onsen sont parfois partagés, et il faut être à l’aise avec la nudité et la salle de bain commune, ce qui peut être inhabituel pour certains.

Bruit extérieur possible

Quelques clients ont noté que l’établissement peut être un peu bruyant, notamment à cause de la route ou du torrent à proximité.

Accès aux douches perfectible

L’accès aux douches ou leur propreté pourraient être améliorés selon certains commentaires, notamment pour l’onsen extérieur.

Tatami fragile et contraintes

Le sol en tatami nécessite des précautions particulières, comme ne pas poser de valises ou de chaussures, ce qui peut être contraignant pour certains voyageurs.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the thermal bath/onsen options available at Masutomi Ryokan?

Masutomi Ryokan offers outdoor hot spring baths, as well as a rooftop bath that you can book for an additional fee.

What are the check-in and check-out times?

Check-in times are between 15:00 and 18:00, and check-out must be done before 10:00.

What languages are spoken at Masutomi Ryokan?

The staff at Masutomi Ryokan speaks English and Japanese.

Are there any specific rules or restrictions to know before staying at the ryokan?

Masutomi Ryokan is a non-smoking establishment, and pets are not allowed. There are no age restrictions for check-in.

What wellness services are available on site?

In addition to the thermal baths/onsen, the ryokan also offers a public bath.

What type of dining is offered at Masutomi Ryokan?

The on-site Fukuryu restaurant offers traditional Japanese dishes prepared with organic vegetables and fresh seafood.

Is parking available for guests?

Yes, free private parking is available on site without prior reservation.

What tourist attractions are near the ryokan?

Masutomi Ryokan is located near many tourist sites such as the Kei Hiraga Museum, Odawara Castle, and a 25-minute drive from Lake Ashi.

Are pets allowed in the establishment?

No, pets are not allowed within the establishment.

Does the ryokan offer cultural activities?

Yes, the ryokan is located near several cultural sites such as the Okada Art Museum and the Hakone Open-Air Museum.

What transportation is available near the establishment?

Masutomi Ryokan is just a 5-minute walk from Hakone-Yumoto Station, making train travel convenient.

Can I get discounts when booking?

Yes, you could benefit from a Genius discount if it is available for your dates. Log in to check your eligibility.

Leave a Reply

Your email address will not be published. Required fields are marked *

Higher rating  Lower rating  Equivalent rating or unavailable

Close

RyokanTravel USA

Live the authentic Ryokan experience

Ryokantravel.com © Copyright 2025. All rights reserved.
Close

Image Copyright Notice

All visuals (photos, images) displayed on this site originate exclusively from the Booking.com platform as part of the official affiliate programme in which we participate. These images remain the exclusive property of the establishments concerned or of their respective authors (photographers, agencies or hotel operators). We do not copy, alter or host these files directly: they are displayed either through the tools, widgets, APIs and/or CDNs provided by Booking.com, or by direct calls to resources hosted on their servers, in strict accordance with the mechanisms offered within the affiliate partnership. The sole purpose of displaying these visuals on our site is to showcase the listed properties and redirect users to Booking.com, where all bookings are made. As a purely technical and commercial intermediary, we cannot be held liable for any infringements of intellectual property rights (copyright, image rights, etc.) relating to the displayed content. If you are the owner of content shown on our site and wish to request its removal or modification, please contact us. Any legitimate request will be handled promptly and respectfully.