Naruto Grand Hotel Kaigetsu
8,3/10 Excellent - Based on 269 reviews
Here, in the heart of Naruto, the ryokan in Naruto invites you to a journey suspended between sea and mountains, where serenity is the key word. Driven by the spirit of Japanese hospitality, the establishment blends tradition and modernity. Its thermal baths, whether indoors or open-air, offer incomparable relaxation with a breathtaking view of the horizon. After a busy day, the sauna and spa envelop the souls seeking rest, while the free shuttle service and well-kept amenities facilitate every moment of the stay.
Open to landscapes of rare beauty, the Japanese-style rooms are adorned with welcoming tatami mats and wood. Some reveal panoramas of the ocean, others of the surrounding mountains, each choice becoming a living picture of nature. The soft futons guarantee a restful night, while the private bathrooms combine comfort and authenticity. Whether you prefer a non-smoking or smoking atmosphere, the spaces are designed to satisfy all desires.
In its restaurant, the hotel celebrates the richness of Japanese gastronomy. Between local dishes and delicious specialties, meals transform into moments of discovery and refinement. Nearby, other cafes and restaurants allow further exploration of the region’s culinary treasures. Here, every bite blends with the poetry of the place, for an alchemical stay where all senses are awakened.
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Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
7/10 Immersed in partial Japanese elegance, this ryokan combines modern elements with a traditional base. The refined meals celebrate Japanese culinary culture, while the baths offer a soothing view, albeit modest. The largely authentic rooms with their tatami mats complete the experience despite a more contemporary exterior architecture.
Highlights of the Ryokan
Open-air bath
Public bath
Sauna
Parking
Air conditioning
Restaurant
Positive Reviews
Spacious and comfortable rooms
Many guests appreciated the very spacious Japanese-style rooms, often mentioning beautiful ocean or mountain views and comfortable accommodations for couples, families, and groups.
Excellent meals and buffet options
Guests repeatedly praised the buffet breakfast and dinner, describing the meals as fantastic, with a wide variety, fresh seafood, delicious dishes, and high-quality options.
Friendly and helpful staff
Numerous reviews highlighted the helpfulness and friendliness of the staff, noting attentive service, thoughtful gestures, and a high level of hospitality throughout their stay.
Great onsen and public baths
The onsen and public baths, including rooftop and open-air options with scenic views, were mentioned as a highlight, offering relaxing experiences and beautiful sights like the Naruto sea.
Convenient location for sightseeing
Several guests found the hotel well located for visiting attractions such as Naruto Park and the Otsuka Museum of Art, making it convenient for leisure travelers.
Cleanliness and attention to detail
Many guests complimented the cleanliness of the rooms and facilities, with some receiving special touches like framed photos and surprise treats during their stay.
Negative Reviews
Limited food choices at buffet
A few guests felt that there were not enough food options to choose from at the buffet dinner or breakfast, though overall meal quality was still praised.
Aging facilities and maintenance
Some reviews mentioned the hotel or rooms felt a little bit old, with visible stains, equipment deterioration, or tatami mats that were not in perfect condition.
Room ventilation and air quality
A guest noted that all windows were permanently sealed, making the room feel stuffy with no fresh air, which impacted their comfort during the stay.
Cleanliness inconsistencies
A few guests reported that rooms or indoor baths were not as clean as expected, mentioning dust, lack of thorough cleaning, or unclean areas.
Location somewhat remote
Some guests found the location a bit out of the way or noted there were no amenities nearby, which could require extra planning for meals or shopping.
Room and facility inconveniences
There were comments about a lack of power outlets, insufficient handrails for elderly guests in the bath, and preferences for beds over futons in Japanese-style rooms.
What wellness services are available at Naruto Grand Hotel Kaigetsu ryokan?
We offer a spa, a public bath, an open-air bath, and a sauna to ensure your relaxation and well-being during your stay.
What are the check-in and check-out times at Naruto Grand Hotel Kaigetsu?
Check-in is between 3:00 PM and 7:00 PM, and check-out must be done before 10:00 AM.
What languages are spoken at Naruto Grand Hotel Kaigetsu?
We speak English and Japanese to better serve you.
Is there a kitchen or restaurant on site?
Yes, our establishment has a restaurant that serves Japanese cuisine.
Is there parking available at the ryokan?
We offer free private parking on site for our guests.
What tourist activities are nearby?
You can visit the Ōtsuka Museum of Art, located just 1.5 km from our establishment.
Are children allowed in this establishment?
We are sorry, but we do not accept children in our ryokan.
Are pets allowed?
Unfortunately, pets are not allowed in our establishment.
What cultural activities are offered?
Take advantage of our ideal location to explore Japanese traditions and art at your leisure. Feel free to ask our staff for recommendations.
What transportation options are available to reach the ryokan?
We offer a free shuttle service from Tokushima Awaodori Airport, located 17 km from our ryokan.
Are there noise regulations?
Please note that guests are requested to avoid making noise between 8:00 PM and 7:00 AM.
Does the ryokan have Internet access?
Unfortunately, we do not have Internet access in our establishment.
