New Akan Hotel

7,5/10 Very good - Based on 215 reviews

Traveler Mix:
Couples (38%)
Families (37%)
Solo travelers (14%)
Groups (11%)

Renowned for its soothing atmosphere, this ryokan in Akankohan is a true haven of peace. Located near Lake Akan, it offers an enchanting natural setting conducive to relaxation. You can rejuvenate with the rooftop hot springs, sauna, or the whirlpool with a panoramic view. The establishment also offers wellness services, such as massages, perfect for completing a pure relaxation experience.

Nestled in a setting that blends tradition and modernity, the spacious rooms offer all the necessary comfort. You can choose between Western-style rooms with beds and modern furniture or traditional Japanese tatami rooms, perfect for a typically Japanese stay. Some rooms offer breathtaking views of Lake Akan, making every sunrise unforgettable.

With its two on-site restaurants, the establishment highlights delicate and refined cuisine. The restaurant Felice offers breakfasts and dinners made from fresh local ingredients in a warm and friendly atmosphere. To vary the pleasures, the Terrasse Dining restaurant offers an equally delicious culinary experience, perfect after a day of relaxation. Just a few steps away, you can also explore the traditional Ainu village and discover authentic flavors of the region.

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Evaluation of Japanese Authenticity

6/10 Respecting certain traditions, the ryokan offers mixed rooms and a pleasant setting, but modern architecture predominates. The onsen offers beautiful views, although basic, and the meals lack gastronomic authenticity. The atmosphere is reminiscent of Japan, but too contemporary touches reduce the total immersion in traditional culture.

Highlights of the Ryokan

Hot spring/onsen
Outdoor bath
Public bath
Massages
Sauna
24/7 Reception
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Restaurant
Breakfast

Detailed Ratings

Staff 7.9
Facilities 7.5
Cleanliness 7.8
Comfort 7.7
Value for money 7.3
Location 8.6

Points of interest nearby

Places of interest
Restaurants

Review summary for: New Akan Hotel

Positive Reviews

Beautiful lake views

Many guests appreciated the amazing lake views from their rooms and the onsen, often mentioning the scenery as a highlight of their stay.

Good onsen and rooftop pool

The onsen and rooftop swimming pool are frequently praised, especially for the relaxing atmosphere and scenic experiences they offer.

Convenient location

The hotel is said to be conveniently located, close to Lake Akan, boat docks, forest trails, and local attractions such as the Ainu kotan.

Spacious rooms

Several reviews mention spacious rooms, with some highlighting the large size as comfortable for families or groups.

Variety in breakfast and dinner

Guests liked the variety of choices available at breakfast and dinner buffets, noting that the dining area is spacious and meals cater to different tastes.

Friendly and helpful staff

Many reviewers found the staff to be friendly and helpful, making check-in smooth and providing assistance during their stay.

Negative Reviews

Facilities need updates

Several guests noted that the hotel and rooms are dated, with some areas like the bathrooms and decor needing renovation and modernization.

Issues with air conditioning

Some reviews mention that the air conditioning did not circulate air well, making rooms stuffy and requiring the use of electric fans.

WiFi connectivity problems

A few guests experienced poor WiFi connectivity, making it difficult to work or attend online meetings during their stay.

Small or outdated bathrooms

Bathrooms were sometimes described as too small or outdated, with some guests finding them less comfortable or in need of upgrades.

Inconsistent service experiences

While some staff were praised, a few guests felt that service could be improved, mentioning language barriers and inconsistent politeness.

Room and facility cleanliness concerns

There were occasional comments about cleanliness, such as spider webs in rooms or laundry areas not being as clean as expected.

This summary is based on all online reviews and was last updated on 15 June 2025

Frequently Asked Questions

Does the ryokan offer an onsen?

Yes, the New Akan Hotel has outdoor hot springs/onsen and a public bath, offering stunning views of Lake Akan.

What are the check-in and check-out times at the ryokan?

Check-in is possible between 3:00 PM and 7:30 PM, while check-out must be done before 10:00 AM.

What languages are spoken at the ryokan?

The staff at the New Akan Hotel speaks Japanese.

Are there any specific restrictions or rules to follow?

The establishment is entirely non-smoking and does not accept pets. Parties and events are not allowed. Cash is not accepted.

What wellness services are offered?

The New Akan Hotel offers a spa and wellness center with sauna, whirlpools, hot springs, and massage services.

How are meals handled at the ryokan?

The ryokan has two restaurants where breakfast and dinner made with fresh products are served. The Felice dining room is dedicated to these meals.

Is there parking available?

Yes, free private parking is available on site, with no need to book in advance.

What tourist activities are nearby?

The New Akan Hotel is located 200 meters from Akandake-jinja Temple and less than a 10-minute walk from the traditional Ainu dance theater and the Ainu village of Kotan.

Are pets allowed?

Pets are not allowed within the establishment.

What cultural activities can be discovered?

Guests can explore Ainu culture at the nearby Ainu village of Kotan and attend traditional Ainu dance performances at the neighboring theater.

What transportation options are available to access the ryokan?

The ryokan is accessible by car, with free parking on site. Local public transport may require a transfer from a larger city like Kushiro.

Are there room options with specific views?

Yes, the establishment offers rooms with views of Lake Akan, ideal for appreciating the magnificent natural setting.

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