New Welcity Yugawara
8,0/10 Excellent - Based on 67 reviews
Discreet in its elegance, this ryokan in Atami harmoniously marries Japanese simplicity with modern amenities. The bright and soothing common areas create an atmosphere conducive to serenity. The spa, a true sanctuary of relaxation, offers thermal baths, sauna, and massages for absolute well-being. The attentive service and 24/7 reception ensure a flawless experience.
Harmoniously decorated, the rooms reflect a refined style blending tradition and comfort. The Japanese rooms with tatami mats appeal with their authenticity, while the Western options add a contemporary touch. Equipped with air conditioning, a television, and quality amenities such as a safe and a kettle, they ensure a pleasant stay, including in the impeccably maintained shared spaces.
Offering a diverse culinary experience, the on-site family restaurant serves local and international dishes, highlighting fresh and flavorful ingredients. For exploration enthusiasts, renowned restaurants like “ローザロッソ” or “白扇” are located nearby, adding an extra touch to the gastronomic journey. This privileged location makes the ryokan in Atami a must-visit destination for epicureans and lovers of Japanese traditions.
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By using this link, you may benefit from a Genius discount of 10% or more.
Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
6/10 Traditional elements like tatami and shōji add charm, but the design also draws inspiration from modern standards. The cuisine is adequate although less sophisticated than a traditional kaiseki. The onsens offer a pleasant experience without exceptional details. The ambiance of the rooms is pleasant but remains local.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Sauna
24/7 reception
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Restaurant
Breakfast
Positive Reviews
Spacious and clean hot springs
Many guests praised the wide, clean, and relaxing hot springs, including both indoor and outdoor baths. The temperature was often described as just right and the facilities as well maintained.
Delicious and varied meals
Breakfast and dinner were frequently described as delicious, with a variety of options. Guests appreciated both the taste and the presentation, and children also enjoyed their meals.
Friendly and attentive staff
Staff were often described as kind, attentive, and helpful, responding politely to requests and providing clear information about the facilities.
Comfortable and clean rooms
Rooms were noted for being clean, comfortable, and well prepared. Many guests commented on the good sleep quality and the overall cleanliness of the accommodations.
Good value and family-friendly
The property was considered a good value, especially for families. Families felt at ease and children were able to enjoy their stay without worries.
Convenient amenities and services
Guests appreciated amenities such as easy-to-use washrooms, spacious breakfast areas, shuttle services, and the ability to charge purchases to their room.
Negative Reviews
Some rooms and baths felt small
A few guests mentioned that certain rooms or indoor baths were smaller than expected, especially when traveling with family or in groups.
Occasional noise issues
Some reviews noted that noise could be heard from hallways or neighboring rooms, especially when sharing floors with groups or students.
Limited or missing amenities
A few guests found that some amenities, like facial cleansers in the bath or in-room bathtubs, were missing or not available in all areas.
Check-in and access inconveniences
There were comments about check-in taking longer due to detailed explanations, and some found the walk to the open-air bath or elevator capacity less convenient.
Room and facility maintenance
Some guests noticed dust in rooms or air conditioning units, and there were occasional issues with facilities, such as a hot spring being out of order.
Value and meal expectations
A few guests felt that meals could be more impressive for the price paid, or noted that some food items seemed pre-made rather than freshly prepared.
What are the check-in and check-out times at the ryokan?
Check-in is between 15:00 and 19:30, while check-out must be done before 10:00.
Does the ryokan have an onsen?
Yes, New Welcity Yugawara offers a thermal bath/onsen, as well as a hot spring bath for its guests.
What wellness services are available?
The ryokan offers a spa and wellness center including a sauna, massages, and a steam bath.
Is there a restaurant on-site?
Yes, the ryokan has a family restaurant and also offers a café on-site.
Is parking available and free?
Free private parking is available on-site, with no prior reservation needed.
What languages are spoken at the ryokan?
The staff speaks Japanese.
Are pets allowed?
No, pets are not allowed on the premises.
What cultural activities can I discover nearby?
You can visit the Shuzen-ji Temple, MOA Museum of Art, and Izusan Museum which are nearby.
What transportation options are available nearby?
Yugawara Station is only 2.2 km away, while Atami Station is 8 km away. The closest airports are Oshima and Tokyo-Haneda.
Does the ryokan offer on-site activities or facilities?
Yes, there is a game room, karaoke, and table tennis available on-site.
What are the tourist spots near the ryokan?
Nearby points of interest include Seaside Park Yugawara, Makuyama Park, and Onshi Hakone Park.
Is Wi-Fi available?
Yes, free Wi-Fi is available in the common areas of the ryokan.
