Plum House Otaru
8,4/10 Excellent - Based on 738 reviews
Combining warmth and authenticity, Plum House Otaru is a peaceful oasis in the heart of Hokkaidō Prefecture. Surrounded by a landscape that changes with the seasons, this ryokan in Otaru offers an ideal setting for relaxation, with a sunny terrace and a carefully maintained garden. Guests can enjoy a public bath and a hot tub, perfect for soothing the body and mind after a day of local discoveries.
Elegant and functional, the rooms highlight different styles ranging from traditional tatami to modern comfort. The spacious, light-filled rooms offer a wide range of configurations suitable for couples, families, or groups of friends. Traditional futons or twin beds fit harmoniously, enhancing the soothing atmosphere of the stay.
Whether at the on-site restaurant named “せせらぎ,” or in the many nearby establishments, visitors can enjoy refined local cuisine. Just steps away, nearby cafes and restaurants such as “味処 あこやん” or “焼鳥 小樽炭花,” offer authentic and varied flavors, enriching each traveler’s culinary experience. Nestled in an area rich in exploration, this ryokan embodies an invitation to discover the pleasures of Otaru at every moment.
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A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
7/10 This ryokan offers a beautiful fusion of traditional and modern elements, with well-appointed tatamis and baths. The decoration and ambiance of the rooms convey a certain authenticity, but modern elements temper the experience. The cuisine, though pleasant, could better reflect Japanese traditions.
Ryokan Highlights
Public Bath
Terrace/Balcony
Wi-Fi Connection
Parking
Air Conditioning
Breakfast
Positive Reviews
Authentic Japanese style and atmosphere
Many guests appreciated the traditional Japanese style, tatami rooms, and authentic experience. The hotel offers a unique and homely atmosphere, making it feel like a home away from home.
Excellent location close to attractions
The hotel is praised for its great location, being close to Otaru station, the city center, canal, and main attractions. Guests found it easy to explore the area on foot.
Cleanliness and room comfort
Guests consistently mention the rooms are very clean, neat, and comfortable. The hotel exceeds expectations for cleanliness and provides a cozy environment.
Friendly and helpful staff
Staff are described as friendly, helpful, and attentive. Many reviews highlight the warm hospitality and positive interactions with the employees and owner.
Delicious breakfast with a lovely view
The breakfast is often described as delicious, with a good variety and served in a pleasant room overlooking a beautiful garden. Guests enjoyed both western and Japanese options.
Onsen and value for money
The onsen (public bath) is a highlight for many guests, providing relaxation after a day of sightseeing. Several reviews note the hotel offers great value for the price.
Negative Reviews
Thin walls and noise issues
Several guests mention that the walls are thin and sound insulation is basic, making it possible to hear other guests or noises from the train and stairs.
Small bathrooms and toilets
Some rooms have very small bathrooms or toilet bowls, which may feel cramped, especially for taller guests. However, facilities are still functional and clean.
Futon and bed comfort varies
A few guests found the futons or beds to be less comfortable, mentioning futons were thin or worn out, and some beds were too soft for their preference.
Occasional odors in rooms
There were reports of chemical smells, likely from cleaning agents, and occasional cigarette odors in some rooms, though these were not widespread.
Limited breakfast options for some
One review noted the breakfast was only Asian style, which may not suit all guests' preferences, but overall breakfast quality was praised.
Minor facility improvements suggested
Suggestions included adding more hooks in rooms and extending onsen hours. Some outdoor areas, like snow plowing, could be improved for convenience.
Is there an onsen available at the ryokan?
Yes, there is a public bath and a hot tub/jacuzzi available for guests at Plum House Otaru.
What are the check-in and check-out times?
Check-in is between 15:00 and 22:00, and check-out must be completed between 06:00 and 11:00.
What languages are spoken at the ryokan?
The staff speaks Mandarin and Japanese.
Are there any specific restrictions to follow?
The establishment is entirely non-smoking and does not allow parties or events. Additionally, pets are not allowed.
What wellness services are offered?
Plum House Otaru offers a public bath and a hot tub/jacuzzi for the well-being of guests.
What dining services are available?
An Asian breakfast is served every morning on site. Guests can also enjoy various cafes and restaurants nearby.
Does the ryokan have parking?
Yes, private parking is available nearby without prior reservation, but a fee may apply.
What tourist activities are available nearby?
The Otaru Art Museum, Sankaku Fish Market, and Kitaichi Glass Sangokan are some of the nearby attractions.
Are pets allowed?
No, pets are not allowed in this establishment.
What is the nearby cultural activity offer?
Guests can visit the Otaru City Art Museum and the Otaru Literary Museum to explore the local culture.
How to get to the ryokan from the airport?
The nearest airport is Shin-Chitose, located 85 km away. Train services are available from Otaru Station, 800 m from the ryokan.
What is the policy regarding children and extra beds?
All children are welcome, but there are no extra beds or cribs available in this establishment.
