Ryotei Matsubaya
9,1/10 Exceptional - Based on 108 reviews
Refined and peaceful, Ryotei Matsubaya embodies traditional Japanese elegance with its wooden interiors, soft lighting, and lush gardens inviting relaxation. Renowned for its beneficial steam thermal baths, this establishment offers a haven of relaxation with its private onsens and a range of treatments like massages. Also enjoy a souvenir shop and the serenity of a setting in harmony with the surrounding nature.
Playing on the contrasts between Japanese authenticity and modern comfort, the rooms offer a pure aesthetic, with tatamis, traditional futons, or contemporary beds according to your desires. Some rooms feature a private outdoor bathtub, thus enhancing your experience in this ryokan in Beppu, a true place of tranquility. Air conditioning, flat-screen TV, and refrigerator add a touch of convenience without distorting this cultural immersion.
Delighting the most demanding palates, the establishment’s restaurant serves Japanese dishes artistically composed from local and seasonal ingredients. Nearby, visitors can also discover a variety of restaurants offering diverse cuisines. Thanks to its location, you have the opportunity to indulge in refined dishes in a typically Japanese atmosphere while exploring the charms of Beppu and its surroundings.
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A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
7/10 Refined and elegant, this property successfully blends modernity with traditional touches. The inviting baths offer a relaxing though classic experience, while the room ambiance retains a strong Japanese imprint. Overall, it inspires comfort and serenity, although some elements could further deepen the authenticity.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Breakfast
Positive Reviews
Exceptional staff and hospitality
Guests consistently mention the staff as very accommodating, welcoming, and attentive to every need, providing excellent Japanese hospitality and making the stay extra special.
Spacious and comfortable rooms
Rooms are described as spacious, clean, well-appointed, and offering beautiful views, with comfortable futons and thoughtful amenities that enhance the stay.
Wonderful onsen and private baths
The onsen, including private and family baths, are highlighted as a major attraction, with guests enjoying the relaxing experience and the variety of bath options available.
Delicious and refined meals
Breakfast and dinner are often described as delicious, refined, and made with freshly picked ingredients, exceeding guests’ expectations and offering unique food choices.
Great facilities and amenities
Facilities such as the lounge with complimentary drinks, in-room amenities, and extra touches like comfortable loungewear and masks are highly appreciated by guests.
Beautiful views and peaceful environment
Many reviews mention breathtaking views from rooms and balconies, with the location providing a quiet, peaceful atmosphere close to nature.
Negative Reviews
Location can be hard to find
Some guests found the location a bit secluded or difficult to find, with limited public transport access, though others appreciated the quiet surroundings.
Private bath and onsen access
A few guests noted that the system for using private baths can lead to waiting times, and some were unable to use the bath they wanted if it was occupied.
Room temperature and facilities
There were occasional comments about rooms being cold despite the heater, and some rooms lacked in-room showers or bathroom heating.
Minor issues with cleanliness
A guest mentioned finding used cotton sticks in a night gown pocket and an empty deodorizing spray, though overall cleanliness was praised.
Soundproofing and room shading
Soundproofing could be improved in some rooms, and one guest missed having a room darkening shade for better sleep.
Food preferences and quantity
A few guests mentioned that meal portions could be adjusted to avoid waste, and that the kids’ meal had too much fried food for their taste.
Are the hot spring baths (onsen) accessible to all guests?
Ryotei Matsubaya has several natural hot spring baths. Some of them can be reserved for private use, offering an intimate and relaxing experience. Please note that the use of onsens is subject to specific schedules.
What are the check-in and check-out times?
Check-in takes place between 3:00 PM and 6:00 PM. We kindly ask you to vacate your room before 10:00 AM on your departure day.
What languages are spoken at the ryokan?
The staff at Ryotei Matsubaya primarily speaks Japanese. Guests who do not speak the language are recommended to bring an electronic translator or an app to facilitate communication.
Are there any specific rules or restrictions to follow?
The establishment is entirely non-smoking and does not accept pets. Parties or events are not allowed, and guests are asked to avoid noise between 8:00 PM and 8:00 AM.
What wellness services do you offer?
In addition to the natural onsen baths, the ryokan offers massages available for an additional fee, allowing you to enjoy a true relaxation experience.
Do you offer dining options?
We serve sumptuous Japanese meals prepared with seasonal ingredients. These meals consist of several dishes and are served in our spacious dining room. Options for special diets are available upon request.
Does the ryokan have parking?
Yes, we offer free and private parking on-site for our guests. It is not necessary to reserve a spot in advance.
What activities and tourist attractions are available nearby?
Ryotei Matsubaya is ideally located near many tourist sites such as the Jigoku-meguri hot springs, the Umitamago aquarium, and Beppu center. You can also explore the surrounding mountains and parks.
Are pets allowed?
Unfortunately, pets are not allowed within our establishment.
What cultural activities can be experienced at the ryokan?
Ryotei Matsubaya offers an immersion in traditional Japanese culture with its Japanese-style rooms, expertly prepared meals, and the authentic onsen experience.
How to get to the ryokan by public transportation?
JR Beppu Station is only a 7-minute drive or taxi ride away. You can also use the Beppu ropeway, located 15 minutes by car from the establishment.
Are there non-smoking room options?
Yes, all our rooms are non-smoking to ensure a clean and comfortable environment for all our guests.
