Sanso Tensui

9,7/10 Exceptional - Based on 183 reviews

Traveler Mix:
Couples (42%)
Families (36%)
Groups (19%)
Solo travelers (3%)

Quintessence of a stay in the heart of nature, Sanso Tensui embodies the timeless elegance of Japanese traditions. Nestled in a lush setting in Hita, this ryokan in Hita offers a haven of peace where one can rejuvenate thanks to its outdoor hot spring baths and its carefully designed garden. The serenity of the place is enhanced by a terrace and relaxation areas conducive to disconnection. The benefits of well-being continue with thermal baths and relaxing massages, allowing each visitor to take a break from their busy daily life.

Elegance and authenticity are found in the rooms, arranged in a traditional Japanese style with tatamis and futons. Some of them offer a private open-air bath, inviting a true immersion in nature. Among these rooms, the premium categories stand out for their generous space, refined comfort, and superb views of the garden or the nearby river. Delicate linens and modern amenities ensure a stay steeped in tradition and modernity.

Featuring an on-site restaurant, Sanso Tensui delights gourmets with carefully prepared local cuisine, showcasing seasonal flavors. Nearby, several other establishments also offer culinary delights, allowing visitors to explore the gastronomic richness of the region. Whether by the fire or facing the lush nature, each meal promises a unique sensory experience.

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Evaluation of Japanese Authenticity

9/10 When discovering this ryokan, the traditional architecture linked to the beauty of natural elements impresses. The baths offer a delicate and relaxing experience. The rooms are charming and typically Japanese, although some modern details are visible. The gastronomy seems refined and faithful to Japanese culinary traditions.

Highlights of the Ryokan

Thermal bath/onsen
Open-air bath
Public bath
Massages
Tatami
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air conditioning
Restaurant

Detailed Ratings

Staff 9.8
Facilities 9.7
Cleanliness 9.8
Comfort 9.8
Value for money 9.1
Location 9.1

Points of interest nearby

Places of interest
Restaurants

Review summary for: Sanso Tensui

Positive Reviews

Exceptional staff and service

The staff are described as extremely friendly, guest-centric, attentive, and helpful, always going above and beyond to make every stay memorable and comfortable.

Beautiful natural surroundings

Guests loved the location in the heart of nature, with serene gardens, waterfalls, and peaceful views from rooms and onsens, creating a relaxing and luxurious atmosphere.

Outstanding food experiences

Breakfast and dinner, especially the kaiseki dining, are praised as delicious, beautifully presented, and tailored to dietary needs, with new menus and a variety of Japanese dishes.

Luxurious and well-equipped rooms

Rooms are described as spacious, tastefully decorated, clean, and equipped with modern amenities. Private open-air baths are a highlight, often with lovely views.

Variety and quality of onsen

There are many onsen options, including private and reservable baths, all described as magical, clean, and offering unique experiences in beautiful settings.

Convenient transportation support

Although the property is a bit hard to reach on foot, guests appreciated the free taxi or shuttle service provided to and from the nearest station.

Negative Reviews

Limited skincare products in onsen

Some guests noted that the cleansing and other skin care products available in the onsen are very limited, suggesting a wider selection could be helpful.

Location can be hard to find

A few guests mentioned that the location can be a bit hard to find, but trusting Google Maps and using the provided shuttle helps overcome this.

Expensive for families

While the experience is highly valued, some guests felt that the stay is expensive for families, though they still found it worth the price.

Large portion sizes at dinner

One guest mentioned that the amount of dinner served was a little too much, making it difficult to finish all the food.

Suggestion for more toiletries

A suggestion was made to provide a body lotion dispenser in addition to other toiletries for after the bath.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times?

Check-in is between 3:00 PM and 5:00 PM, and check-out is between 8:30 AM and 11:00 AM.

What wellness services are offered by the ryokan?

The ryokan offers a foot bath, a public bath, an open-air bath, an onsen, and massages available at an additional cost.

What type of dining is offered on-site?

The ryokan has a restaurant, an on-site café, a bar, and offers a superb breakfast for guests.

Is there parking available?

Yes, free private parking is available on-site without prior reservation.

Are pets allowed?

No, pets are not allowed within the establishment.

What languages are spoken at the ryokan?

The staff speaks English, Japanese, and Korean.

What are the house rules regarding parties and noise?

Parties and events are not allowed, and guests should avoid making noise between 3:00 PM and 11:00 AM.

What activities or tourist spots are nearby?

Lake Kinrinko is 41 km from the ryokan, and other hot springs are nearby. The Hita Gion Yamaboko Kaikan is 16 km away.

How is the transportation to the ryokan?

The ryokan offers a free shuttle service. The nearest station, Amagase, is 2 km away, and Kumamoto Airport is 72 km away.

Are there cultural activities offered?

Guests can enjoy traditional hot spring baths and discover local customs in this peaceful and culturally rich setting.

Does the ryokan have an onsen?

Yes, the ryokan provides access to a hot spring bath (onsen), perfect for relaxation.

Does the ryokan offer non-smoking rooms?

Yes, all rooms in this establishment are non-smoking.

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