Sansuien

7,8/10 Very good - Based on 166 reviews

Traveler Mix:
Families (38%)
Couples (38%)
Groups (12%)
Solo travelers (12%)

Crowned with a harmonious design blending Japanese tranquility and modern elegance, this ryokan in Kōchi invites relaxation under its luminous arches and carefully maintained Japanese garden. Its open-air hot spring bath, nestled in a natural setting, ensures a soothing experience, while the sauna and massages offered embody the essence of well-being. Under the soft lights of its lounge, every moment spent here becomes a true haven of serenity.

Built in perfect balance between tradition and comfort, the rooms of the establishment offer a subtle choice between authentic tatami and Western comfort. Adorned with futons or plush beds, they reveal a refined and intimate ambiance. Each has a cozy seating area and a modern touch with an LCD TV and amenities dedicated to your comfort, such as a small refrigerator and a private bathroom adorned with delicate details.

Gourmets and culinary discovery enthusiasts will be delighted by the establishment’s Japanese restaurant, which offers exquisite local cuisine for lunch and dinner. Nearby, the neighborhood is also filled with small authentic addresses, such as グラッツェミーレ and 一汁三菜食堂, accessible within a few steps, where the flavors of Kōchi flourish with every bite. An on-site bar enhances your evenings with drinks and snacks in a convivial and cozy atmosphere.

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Evaluation of Japanese Authenticity

5/10 This ryokan combines traditional and modern elements but loses authenticity with fairly standardized rooms and overall design. The onsen offers a pleasant charm with a view, while the culinary experience and architecture show efforts, although limited, to respect Japanese codes.

Highlights of the Ryokan

Thermal bath/onsen
Open-air bath
Public bath
Massages
Sauna
24-hour reception
Refrigerator
Wi-Fi Connection
Parking
Air conditioning

Detailed Ratings

Staff 8.9
Facilities 7.9
Cleanliness 8.3
Comfort 8.2
Value for money 7.3
Location 7.9

Points of interest nearby

Places of interest
Restaurants

Review summary for: Sansuien

Positive Reviews

Beautiful and well-maintained establishment

A beautiful and well-maintained property with attractive Japanese baths. Guests appreciated the traditional atmosphere and the overall cleanliness of the facilities.

Excellent onsen and hot spring facilities

The onsen and hot spring facilities are frequently praised for being large, clean, and relaxing. Many guests enjoyed the experience and found it a highlight of their stay.

Friendly and helpful staff

Staff are described as very friendly and helpful, with some guests mentioning excellent service at the front desk and from other employees throughout their visit.

Spacious and comfortable rooms

Rooms are often described as spacious, clean, and comfortable, with traditional Japanese touches like tatami flooring and plenty of space to relax.

Good breakfast and dining options

Breakfast is generally well received, with a variety of Japanese and Western options. Some guests found the selection delicious and satisfying.

Great location and convenience

The location is praised for being convenient, close to the city center, and with easy access to attractions. Some guests also mentioned the availability of parking.

Negative Reviews

Some rooms and areas smell of smoke

Several guests noted the smell of tobacco in rooms or hallways. The property allows smoking in some areas, so sensitive guests should be careful when booking.

Noise from neighboring rooms

Noise from adjacent rooms or hallways, such as TV sounds or general disturbances, was mentioned by guests as a minor inconvenience during their stay.

Facilities and building are a bit old

Some guests felt that the hotel and its facilities are a bit dated, though the traditional atmosphere and cleanliness were still appreciated.

Breakfast and bath hours are limited

Breakfast and large bath hours end relatively early, leaving guests with less time to enjoy these amenities in the morning.

Location may require transport

A few guests mentioned that the hotel is far from the station or main attractions, requiring a car, taxi, or hotel shuttle for convenience.

Room comfort issues and temperature

Some guests experienced discomfort due to hard mattresses, air conditioning issues, or rooms being too cold or hot at certain times.

This summary is based on all online reviews and was last updated on 25 August 2025

Frequently Asked Questions

What are the check-in and check-out times at the ryokan Sansuien?

Check-in is from 3:00 PM, and check-out is until 10:00 AM.

What wellness services are offered by the ryokan?

Sansuien offers an open-air thermal bath/onsen, a public bath, and massages available upon request (at an additional cost). A sauna is also available for guests.

What languages are spoken by the ryokan staff?

Sansuien staff speak Japanese. We recommend guests prepare their requests in advance if language assistance is needed.

Are there any restrictions regarding the presence of pets?

Pets are not allowed within the premises.

What dining options are offered by the ryokan?

A buffet breakfast with hot and cold dishes is served from 7:00 AM to 9:00 AM. Guests can also enjoy an on-site bar where drinks and snacks are available.

Does the ryokan have parking?

Yes, private parking is available on-site at ¥800 per day. Prior reservation for parking is required.

What activities and tourist attractions are nearby Sansuien?

The ryokan is located just a 5-minute walk from Cochin Castle. The Kochi Makino Night Botanical Garden is accessible within a 20-minute drive. The neighborhood is also appreciated for its walking paths.

Are there cultural activities offered by the ryokan?

Sansuien offers a natural hot spring bath and has a Japanese garden, providing guests with an opportunity to experience authentic Japanese culture.

How to get to the ryokan from Kochi Station?

Sansuien is accessible in 10 minutes by bus from Kochi Station, facilitating your stay if you are traveling by train.

Is there Wi-Fi available?

Yes, free Wi-Fi is available throughout the premises.

What types of rooms does the ryokan offer?

The ryokan Sansuien offers Western-style rooms with wooden floors or carpet and beds, as well as Japanese-style rooms with tatami flooring and traditional futons.

Is the ryokan suitable for children?

Yes, all children are welcome. Please add the number of children and their ages during your booking to see the rates and information associated with your group.

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