Shima Onsen Kashiwaya Ryokan

9,6/10 Exceptional - Based on 141 reviews

Traveler Mix:
Couples (52%)
Families (17%)
Solo travelers (17%)
Groups (15%)

A true sanctuary of serenity nestled in the heart of the Gunma mountains, the Shima Onsen Kashiwaya Ryokan captivates with its authenticity and timeless elegance. The thermal baths, with their soothing waters and natural settings, invite you to absolute relaxation, blending Japanese tradition with contemporary tranquility. The outdoor spaces, adorned with a terrace offering breathtaking views of the surrounding nature, perfectly harmonize with the wellness services, such as the open-air thermal bath or the free bicycle rental to explore the surroundings.

Offering air-conditioned rooms with traditional accents, this ryokan in Nakanojo combines Japanese subtlety with modern comfort. The bright rooms, carefully decorated, stand out with their tatami flooring and refined furniture, while private balconies offer an escape to the mountains and river. Hospitality extends to families with adapted rooms, enriched with practical amenities like a refrigerator and a flat-screen TV.

Epicurean and refined, the on-site restaurant offers Asian cuisine with delicate notes, perfect for an unforgettable gastronomic immersion. The local flavors, served in a warm and modern ambiance, entice palates in search of authenticity. Nearby, charming cafes and establishments extend this culinary adventure, offering a range of options to discover the region’s gustatory treasures.

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Japanese Authenticity Evaluation

9/10 Overview of a ryokan harmoniously blending authenticity and comfort. The traditional architecture combines with simple yet soothing onsen baths. The well-decorated rooms offer a true Japanese atmosphere. The culinary experience is refined, with carefully crafted local dishes highlighting seasonality.

Highlights of the Ryokan

Thermal bath/onsen
Open-air bath
Public bath
Tatami
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air Conditioning
Breakfast

Detailed Ratings

Staff 9.9
Facilities 9.6
Cleanliness 9.8
Comfort 9.8
Value for money 9.3
Location 9.2

Points of interest nearby

Places of interest
Restaurants

Review summary for: Shima Onsen Kashiwaya Ryokan

Positive Reviews

Exceptional staff and hospitality

Staff are attentive, caring, and always helpful, creating a warm and welcoming atmosphere. Many guests mention the staff going above and beyond to personalize their stay and accommodate special needs.

Beautiful and relaxing onsens

The private and public onsens are described as magnificent and a highlight of the stay. Guests love the open-air baths and the tranquil, natural setting, which provide a unique relaxation experience.

Outstanding meals and dining experience

Both dinner and breakfast are frequently praised for their exceptional quality, variety, and beautiful presentation. Vegan and Japanese options are available, and meals are considered a memorable part of the visit.

Serene, peaceful location in nature

The ryokan is located in a calm, scenic area surrounded by nature, offering a restful retreat away from busy cities. Guests appreciate the tranquility and beautiful views from their rooms.

Traditional and comfortable rooms

Rooms are spacious, clean, and beautifully decorated in a traditional Japanese style. Many guests enjoyed special touches like balconies, yukatas, and river or mountain views.

Convenient access and amenities

The property is conveniently located near a bus stop, making it easy to reach. Amenities like free private onsens, thoughtful extras, and modern touches enhance the overall experience.

Negative Reviews

Remote location may feel isolated

The ryokan is somewhat far from shopping streets and city centers, which can make it feel isolated without a car. This adds to the peacefulness but may limit activities for longer stays.

Distance from major transport hubs

Getting to the ryokan may require a 40-minute bus ride from the nearest train station or quite a drive from Tokyo, which could be inconvenient for some travelers.

Breakfast variety not for everyone

Some guests felt breakfast had too many dishes and would have preferred fewer items with more meat. The elaborate variety may not suit all tastes.

This summary is based on all online reviews and was last updated on 9 July 2025

Frequently Asked Questions

What are the check-in and check-out times at the ryokan?

You can check in between 3:00 PM and 5:00 PM and check out must be done between 8:00 AM and 12:00 PM.

What languages are spoken by the ryokan staff?

The staff speaks English and Japanese.

Are there any specific restrictions or rules to follow at the ryokan?

Yes, the ryokan is non-smoking, children are not allowed, and parties are not permitted. The curfew is from 6:30 PM to 7:00 AM.

What wellness services does the ryokan offer?

The ryokan offers a thermal bath/onsen as well as a public open-air bath.

What dining options are available on-site?

A café is available on-site and wine/champagne options may be offered at an additional cost.

Does the ryokan offer parking?

Yes, free private parking is available without prior reservation.

What tourist activities can be done nearby?

You can go cycling, hiking, canoeing, and fishing in the surroundings. The Naeba ski resort is also nearby.

Are pets allowed at the ryokan?

No, pets are not allowed in the establishment.

Are there any cultural activities offered at the ryokan or nearby?

The ryokan is located in a geothermal area famous for its hot spring baths, offering a traditional Japanese cultural experience.

How can I access the ryokan by transport?

Matsumoto Airport is 138 km away, and train and bus services can bring you closer to Nakanojo from where you can take a local taxi or a shuttle service depending on availability.

What does the room contain and what amenities are available?

Rooms are equipped with air conditioning, a wardrobe, a kettle, a refrigerator, a safe, a flat-screen TV, a balcony, and a shared bathroom with a bidet.

Is there Wi-Fi connection available?

Yes, there is free Wi-Fi available throughout the establishment.

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