Shimaya

9,1/10 Exceptional - Based on 545 reviews

Traveler Mix:
Families (41%)
Couples (34%)
Groups (16%)
Solo travelers (9%)

Located in Yamanouchi, in the Nagano Prefecture, Shimaya Ryokan invites you to dive into the serenity and warmth of traditional Japanese hospitality. This family-run establishment offers direct access to revitalizing hot springs, spread across spacious public areas and private bookable facilities for intimate moments. Additionally, its attentive staff and a shuttle service to the Jigokudani Monkey Park and surrounding adventures are at your disposal, making each stay unique and memorable.

True to the essence of a ryokan, the rooms at Shimaya subtly combine modernity and tradition. Comfortably furnished with tatami floors and futons, they guarantee you a restorative rest. Some rooms feature a private bathroom, while others offer an authentic experience through respectful sharing of facilities. Whether you are staying as a couple, family, or with friends, you will feel a real sense of peace and comfort here.

Regarding meals, Shimaya offers a variety of breakfasts upon reservation, as well as Japanese dinners made up of seasonal dishes to savor in the privacy of your room. For an even richer culinary exploration, you will also find local restaurants nearby, including welcoming cafes and establishments specializing in Japanese cuisine. This gastronomic immersion will undoubtedly enhance your experience in this ryokan in Yamanouchi.

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Japanese Authenticity Rating

7/10 Subtle blend of authenticity and modern aspects, this ryokan offers a traditional ambiance with tatamis and a unique Japanese charm. The meals reflect quality local cuisine. The baths are simple yet classic. The rooms maintain an immersive atmosphere while including contemporary touches.

Ryokan Highlights

Hot Spring/Onsen
Public Bath
Massages
24/7 Reception
Terrace/Balcony
Wi-Fi Connection
Parking
Air Conditioning
Restaurant

Detailed Ratings

Staff 9.8
Facilities 8.8
Cleanliness 9.1
Comfort 9.3
Value for money 9.1
Location 9.3

Points of interest nearby

Places of interest
Restaurants

Review summary for: Shimaya

Positive Reviews

Exceptional hospitality and helpful staff

The owner and staff are extremely kind, attentive, and helpful, often driving guests to the Snow Monkey Park, train station, and providing useful local information or assistance with forgotten items.

Authentic traditional Japanese experience

Many guests appreciated the traditional ryokan style, with tatami rooms, futons, kimonos, and low tables, offering an authentic and memorable Japanese cultural experience.

Relaxing onsen facilities

The hotel offers both private and public onsens, which guests found relaxing and enjoyable after a day of walking or sightseeing, with some onsens offering beautiful mountain views.

Spacious and comfortable rooms with views

Rooms are described as spacious and comfortable, often with balconies or windows providing lovely views of the mountains or surrounding nature.

Great location for visiting the Snow Monkey Park

The location is ideal for visiting the Snow Monkey Park, with easy access and complimentary transportation provided by the hotel, making the visit very convenient.

Thoughtful amenities for guests

Guests appreciated small touches such as providing snow boots, tea on arrival, simple but good breakfasts, and helpful advice on local restaurants and attractions.

Negative Reviews

Aging building and dated facilities

Several guests noted that the building and some facilities are a bit old or worn, with bathrooms and showers described as narrow or dated, but still functional.

No elevator and stairs to upper floors

There is no elevator, so carrying luggage up to the higher floors can be challenging, especially for those staying on the fourth floor.

Limited dining options and cash only

Some guests mentioned the lack of restaurant options nearby, the hotel only offering breakfast, and that payment is cash only, which may require extra planning.

Simple or extra charges for amenities

Breakfast is described as simple, and some amenities like towels may incur an extra charge. The outdoor onsen, while scenic, may not meet all expectations for the price.

Language barrier can occur

A few guests experienced minor language barriers, but generally communication was possible and staff were eager to help.

Occasional minor issues

Some guests mentioned things like a strange smell in the bathroom or noisy air conditioning, but these did not significantly impact their overall stay.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times at Shimaya Ryokan?

Check-in times are from 15:00 to 20:00. Check-out must be done between 07:00 and 10:00.

Does the ryokan have an onsen?

Yes, Shimaya Ryokan offers a public hot spring bath as well as bookable baths for a private group.

What languages are spoken at the establishment?

The staff at Shimaya Ryokan speaks English and Japanese.

What are the house rules regarding pets?

Pets are not allowed within the establishment.

What types of wellness services are available?

In addition to hot spring baths, massage services are available for an additional fee.

Does the ryokan offer dining options?

Yes, you can book meals that are served in the dining room or in your room. You can choose between a Japanese or American breakfast and a traditional seasonal dinner.

Is there parking available?

Yes, free parking is available on-site, but only by reservation.

What activities and tourist attractions are nearby?

The ryokan is close to the Jigokudani Snow Monkey Park, the Sake Storehouse Art Museum, and a few kilometers from the Yomase ski resort.

Are there any cultural activities offered?

Yes, you can participate in activities such as karaoke concerts and visits to local museums like the Japan Clay Dolls Museum.

What is the nearest transportation option?

The ryokan is located just 500 meters from Yudanaka Station. A free shuttle service is also provided from this station.

Has the ryokan implemented any pandemic-related restrictions?

Specific information regarding pandemic-related restrictions is not mentioned; it is advised to contact the ryokan directly for the latest updates.

What types of rooms are available at Shimaya Ryokan?

The ryokan offers Japanese-style rooms with futons, some with private bathrooms, suitable for two to four people.

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