Shirafune Grand Hotel
7,0/10 Very good - Based on 9 reviews
Capturing the serene essence of the surrounding mountains, this ryokan in Matsumoto harmoniously blends Japanese tradition and modern comfort. Nestled in lush nature, the establishment invites relaxation with its soothing thermal baths and wellness spaces. The verdant garden and hot springs, with their therapeutic virtues, offer a refuge where each moment becomes a celebration of tranquility.
True havens of rest, the rooms offer arrangements imbued with simplicity and refinement. With a view of the mountains or a sleek design highlighting traditional Japanese lines, they come in configurations suitable for couples and families. Comfortable and well-equipped, they have everything necessary, from bedding to modern services, for an unforgettable stay anchored in serenity.
Savor the delights of local cuisine in the on-site restaurant, where dishes are carefully prepared, respecting the richness and authentic flavors of the region. Each meal will awaken your senses, perfectly complementing your experience at the ryokan. If you wish to explore further, varied culinary options are also nearby, to extend your gastronomic escapades in the enchanting landscapes of Matsumoto.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Rating
7/10 This ryokan offers a captivating blend of tradition and modernity. The rooms, with their tatami and authentic touches, inspire a Japanese immersion, while the onsen with a view provides remarkable serenity. Although the culinary experience is careful, it could offer even more refined authenticity to enhance the whole.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Refrigerator
Parking
Air conditioning
Breakfast
Positive Reviews
Very friendly staff
The staff was very friendly and welcoming, making guests feel comfortable upon arrival and during their stay. Their hospitality left a positive impression on visitors.
Delicious and satisfying meals
Meals, including both breakfast and dinner, were described as delicious, well-balanced, and beautifully presented. Guests especially enjoyed the quality of the rice and traditional cuisine.
Spacious and clean rooms
Rooms, especially the Japanese-style ones, were noted as large, clean, and tidy. Guests appreciated the comfortable and relaxing environment provided by the accommodations.
Great onsen and bathing facilities
The onsen and bathing areas, including open-air baths and rest areas, were spacious and enjoyable. Many guests found the hot springs experience to be excellent.
Good staff attitude at check-in
Guests mentioned that the male staff’s attitude when welcoming them at arrival was very pleasant and left a good impression.
Negative Reviews
Room and bathroom space concerns
Some guests found the rooms smaller than expected, with limited space for bags and movement. The bathroom and vanity layout was not always convenient.
Onsen and private bath maintenance
A few guests noted that the private onsen needed a little maintenance, and the air conditioning in the changing room was insufficient, making it feel hot.
Issues with toilet and water flow
There were comments about the toilet’s water flow not being optimal and some minor issues with the washlet and bathroom floor becoming damp.
Hotel location is isolated
The hotel is described as very isolated, with few restaurants or activities nearby. Reaching the hotel without a car can be challenging.
Language barrier with staff
Some guests found that the staff did not speak much English, which made communication a bit difficult at times.
Inconsistent meal service
A guest mentioned that the offer for extra rice at breakfast was not made at their table, while it was offered to others, leading to a feeling of inconsistency.
Is it possible to freely access the onsen?
Yes, our ryokan has a thermal bath/onsen open to our guests for a total relaxation experience. Opening hours will be provided upon your arrival.
What are the check-in and check-out times?
Check-in is possible from 15:00 to 18:00. Check-out must be done between 08:00 and 10:00. We kindly ask you to respect these times.
What languages are spoken at the ryokan?
Our staff speaks English and Japanese to provide optimal assistance during your stay.
What rules should be followed during the stay?
We ask our guests to respect the curfew set between 21:00 and 07:00 and note that children and pets are not allowed in our establishment.
What wellness services do you offer?
In addition to our thermal bath, we offer public baths and outdoor baths for additional relaxation.
How does dining work at the ryokan?
We serve a daily à la carte and Asian breakfast including various hot dishes and local specialties. A convenience store is also available on-site for your needs.
Does the ryokan have parking?
Yes, free private parking is available on-site for our guests, with no prior reservation needed.
What activities or tourist attractions are nearby?
The Japanese Ukiyo-e museum is 38 km away, and the Mount Norikura ski resort is 9.1 km away. Kamikochi, known for its natural beauty, is 17 km from our establishment.
Are pets allowed?
We do not allow pets at the Shirafune Grand Hotel to ensure the comfort and safety of all our guests.
Do you offer cultural activities?
Indeed, our geothermal location and proximity to Kamikochi offer an immersion in Japanese nature and culture. Feel free to ask for more information at the reception.
What transportation is available to get to the ryokan?
The ryokan is accessible via Matsumoto station located 40 km away or Matsumoto airport 43 km away. We recommend renting a car for optimal flexibility.
Does the ryokan have internet access?
We regret to inform you that our establishment does not have an internet connection. This allows our guests to disconnect and fully enjoy the peaceful environment.
