Shiragiku

8,6/10 Excellent - Based on 17 reviews

Traveler Mix:
Couples (38%)
Groups (25%)
Families (19%)
Solo travelers (19%)

Radiating a subtle harmony between tradition and modernity, this ryokan in Beppu envelops its visitors in a soothing atmosphere. Its architecture magnifies Japanese delicacy with warm woods, soft lighting, and spaces subtly open to nature. The thermal baths, nestled in a dreamlike setting, blend natural stones with soothing vapors, while the adjacent garden invites a meditative walk. Offering services like a beauty salon and karaoke rooms, this wellness sanctuary promises an immersive and revitalizing experience.

Timeless and refined, the rooms combine contemporary comfort and Japanese authenticity. The tatami-style rooms, with clean lines, feature plush futons and sometimes private outdoor thermal baths, allowing for intimate communion with the environment. The Western-style rooms, on the other hand, offer modern beds and elegant amenities, meeting the expectations of every traveler. Noble materials and breathtaking views contribute to a rare serenity in this haven of tranquility.

Inspiring a culinary odyssey, the on-site restaurants awaken the senses with diverse dishes. One serves subtly revisited French cuisine, while the other offers traditional kaiseki, artistic feasts crafted with local and fresh products. Nearby, the city of Beppu also offers a palette of flavors to explore, between seafood specialties and discreet small establishments, further enriching this sensory and gastronomic experience.

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Japanese Authenticity Evaluation

7/10 Respectable in its approach, the ryokan harmoniously combines tradition and modernity. The rooms with tatamis evoke a local charm, although some modern elements predominate. The onsen offers a relaxing softness, while the exquisite cuisine highlights seasonal ingredients. A beautiful balance between comfort and cultural immersion.

Highlights of the Ryokan

Thermal bath/onsen
Outdoor bath
Public bath
Massages
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Restaurant

Detailed Ratings

Staff 9.1
Facilities 8.2
Cleanliness 9.1
Comfort 8.7
Value for money 8.3
Location 8.5

Points of interest nearby

Places of interest
Restaurants

Review summary for: Shiragiku

Positive Reviews

Exceptional and attentive service

Staff provided personal attention, helped with travel arrangements, and made special occasions memorable. Many guests noted the staff were friendly, helpful, and made their stay comfortable.

Outstanding onsen and public bath facilities

Guests loved the onsen facilities, including jacuzzi and open-air baths. The public bath was highlighted for its quality, cleanliness, and relaxing experience, available both at night and in the morning.

Delicious and varied breakfast

The buffet breakfast was praised for its quality, variety, and beautiful presentation. Both Western and Japanese options were available, with plentiful desserts and fresh ingredients.

Convenient location near attractions

The hotel is close to Beppu Station, parks, and main attractions, making it easy for guests to explore the area and enjoy nearby sights.

Spacious and comfortable rooms

Several guests mentioned the rooms were large and comfortable for Japan, with nice views from the upper floor restaurant and relaxing amenities.

Thoughtful hospitality touches

Guests appreciated welcome drinks, snacks, and complimentary beverages available throughout the day, as well as amenities like bathrobes and umbrellas.

Negative Reviews

Aging facilities and decor

Some guests felt the hotel and rooms were a bit dated, with older interiors and furniture that did not always match the website photos.

Ventilation and air conditioning issues

The ventilation system is based on heat pumps, and there is no split AC in rooms. Guests sometimes needed to open windows, which could let in mosquitoes.

Room assignment and booking expectations

A few guests were surprised by not being able to choose their room type through the booking app and expected different amenities, such as a Japanese-style room or included dinner.

Limited in-room amenities

Some guests noted the absence of a kettle in the room, requiring them to go to the lobby for coffee or tea, though drinks were available 24 hours.

Information about local attractions

There were comments about a lack of information provided regarding activities and attractions in Beppu and the surrounding area.

Security and property concerns

One guest reported clothes stolen in the onsen and felt the hotel was somewhat worn out, which was disappointing considering the price.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times at the ryokan?

Check-in is between 3:00 PM and 6:00 PM, while check-out must be done before 11:00 AM. We recommend informing the reception in case of late arrival.

Is there an onsen in the ryokan?

Yes, Hotel Shiragiku offers indoor and outdoor hot spring baths, separated for men and women, where you can relax and unwind.

What languages are spoken at the ryokan?

The staff at Hotel Shiragiku speaks Japanese. It is advisable to have some basic knowledge of Japanese or use a translation app if necessary.

What rules or restrictions should be followed?

The establishment does not allow pets and is entirely non-smoking. There are also no extra beds or cribs available.

What wellness services are offered?

In addition to the hot spring baths, Hotel Shiragiku offers massages and has a beauty salon. These services may be subject to additional fees.

What types of dining does the hotel offer?

Hotel Shiragiku houses four restaurants serving a variety of cuisine, including French, Western, and Japanese dishes, ranging from seafood to traditional kaiseki meals. Room service is also available.

Does the ryokan offer parking?

Yes, free private parking is available on site, with no prior reservation required.

What activities and tourist attractions are close to the hotel?

Hotel Shiragiku is located near many attractions such as Beppu’s hell baths, Umitamago Aquarium, and Mount Takasaki. Beppu Park and B-Con Plaza Convention Hall are also within easy walking distance.

Are pets allowed in the establishment?

No, pets are not allowed within Hotel Shiragiku.

Does the ryokan offer cultural activities?

The ryokan offers an authentic experience with its Japanese-style rooms featuring tatami mats and traditional futons. You can also enjoy the onsen baths, which are an essential part of Japanese culture.

How to reach the ryokan by transport?

Hotel Shiragiku is located just an 8-minute walk from JR Beppu Station, making access by train easy. Oita Airport is about 37 km from the establishment.

What type of rooms does the ryokan offer?

Hotel Shiragiku offers both Japanese-style and Western-style rooms. You can choose from rooms with Western beds or traditional rooms with futons on tatami. Some rooms even feature a private hot spring bath.

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