Shirakabako View Hotel
6,4/10 Good - Based on 209 reviews
How sweet it is to be lulled by the serenity emanating from the Shirakabako View Hotel, nestled in the peaceful heights of Tateshina, in the heart of Nagano Prefecture. This ryokan in Tateshina offers an invitation to slow down, breathe the fresh mountain air, and surrender to the warmth of the hot spring baths. Capturing the beauty of its natural environment, the establishment also offers moments of absolute relaxation with its massage chairs and wellness area, where body and mind find harmonious peace.
Experience the refinement of authentic Japan in rooms that combine tradition and modern comfort. The accommodations, whether in Japanese style with futons or equipped with twin beds, open onto breathtaking views of the lake or mountains. Privacy is preserved thanks to private entrances, and every detail, from silky linens to carefully chosen amenities, is designed to enhance your stay. Whether you travel alone or in a group, each room exudes calm and elegant simplicity.
Enhance your stay with a culinary discovery in the ryokan’s family restaurant, where local flavors intertwine with inspirations from Asia and Europe. Traditional Japanese dishes, fresh sushi or a generous buffet for children, everything here invites the awakening of the taste buds. Nearby, small local addresses await you to continue this culinary exploration, in the heart of this region where nature and cuisine respond to each other in delicate poetry.
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Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
5/10 Characterized by a not very immersive architecture and a modernized mix of rooms, this ryokan nevertheless offers a pleasant onsen and decent, albeit classic, cuisine. The ambiance lacks typical refined details but remains functional. Ideal for a simple stay without a deep search for authentic Japanese tradition.
Highlights of the Ryokan
Thermal Bath/Onsen
Public Bath
Massages
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air Conditioning
Restaurant
Disabled Access
Breakfast
Positive Reviews
Beautiful location and views
Many guests appreciated the hotel's location, with beautiful views of the lake or mountains, and easy access to ski resorts and cycling. The scenery was often described as impressive and relaxing.
Good value for money
Several reviews mentioned that the hotel offers reasonable prices, especially with meals and drinks included. The cost was seen as affordable, especially for families and groups.
Buffet and meal variety
Guests enjoyed the buffet meals, noting the variety and availability of local dishes. Drink options including all-you-can-drink alcohol and soft drinks were highly appreciated.
Friendly and helpful staff
Staff were often described as friendly, welcoming, and doing their best even when busy. Their efforts and smiles left a positive impression on many visitors.
Spacious rooms
Several guests commented that their rooms were spacious and comfortable, making their stay more pleasant, especially for families and groups.
Extra amenities and activities
The availability of amenities like karaoke, table tennis, and rental bicycles was appreciated by families and children, adding fun to the stay.
Negative Reviews
Aging facilities and cleanliness concerns
Some guests felt the hotel and rooms were old, with signs of wear and cleanliness issues such as dust, stains, or hair in bathrooms. Maintenance and cleaning could be improved.
Crowded during peak periods
Guests experienced long check-in times, crowded buffets, and delays in room cleaning during busy seasons. The hotel can be very busy during holidays, affecting service.
Small or outdated bathrooms
Bathrooms were sometimes described as small, combined units, or difficult to access. Some found the number of sinks or changing areas insufficient during busy times.
Limited WiFi and amenities in rooms
A few reviews mentioned the lack of WiFi in rooms or missing amenities like air purifiers, which would be helpful for guests sensitive to dry air.
Mixed impressions of meals
While many enjoyed the buffet, some found the food lacking in local character or taste. Improvements in breakfast quality and unique menu options were suggested.
Service inconsistencies
Some guests experienced communication issues with staff, or felt the service was less welcoming during check-in or when requesting assistance, especially during busy periods.
What are the check-in and check-out times at Shirakabako View Hotel?
Check-in is between 3:00 PM and 6:00 PM, while check-out must be done before 11:00 AM.
What wellness services are available at the ryokan?
We offer a hot spring bath (onsen), as well as various massages, including back, neck, and foot massages, for an additional fee.
What languages are spoken at Shirakabako View Hotel?
The staff only speaks Japanese.
What facilities are available for disabled guests?
The hotel is equipped with facilities accessible to people with reduced mobility, such as toilets with grab bars and floors accessible by elevator.
Do you offer a dining service?
Yes, we have a restaurant that offers a buffet suitable for children. Children’s menu options and various drinks are also available.
Is parking available on-site?
Yes, free public parking is available on-site without prior reservation, and it is accessible to people with reduced mobility.
What types of activities can be practiced near the hotel?
You can enjoy activities such as skiing, cycling, fishing, golf (for an additional fee), as well as cultural tours and bicycle rentals.
Are pets allowed?
No, unfortunately, pets are not allowed at the establishment.
Are cultural activities organized at the ryokan?
While we do not directly organize cultural activities, you can explore the surroundings with a bike ride or visit nearby historical sites.
How can I reach Shirakabako View Hotel from the airport?
The nearest airport is Matsumoto Airport, located 49 km away. You can take a taxi or a shuttle service to reach our establishment.
Does the ryokan have Internet access?
Yes, free Wi-Fi is available in the common areas of the hotel.
Do you offer a bicycle rental service?
Yes, we offer a bicycle rental service to our guests to explore the beautiful surroundings of the ryokan.
