Snowball Chalet at Madarao Mountain

10/10 Exceptional - Based on 13 reviews

Traveler Mix:
Couples (38%)
Families (31%)
Groups (23%)
Solo travelers (8%)

Nestled in the tranquility of the Iiyama mountains, at the heart of Nagano Prefecture, the Snowball Chalet at Madarao Mountain ryokan invites true introspection. Its warm interiors, made of natural wood, whisper a harmony between tradition and modernity, while the hot tub and public bath, places of serenity, pay homage to the ancient art of Japanese well-being. It is a space where the cold of the surrounding peaks dissolves into deep human and spiritual warmth.

Welcome to rooms where every detail reflects a respect for the essential. Whether it’s the welcoming family rooms or the suites with jacuzzis, all are designed to offer their guests a cozy cocoon. The soft light reveals delicate textures, and the spacious beds, surrounded by soothing wooden walls, invite you to rest, reflect, or escape.

Wrap your taste buds in the local flavors offered by the on-site restaurant, a place of culinary discovery and conviviality. In the surrounding area, small traditional restaurants, nestled in the streets of the Iiyama region, extend the experience with authentic dishes that celebrate the terroir. Through encounters and flavors, this ryokan in Iiyama reveals much more than a stay: an invitation to reconnect with the essential.

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A Genius discount of 10% or more may apply via this link.

Japanese Authenticity Rating

3/10 The place offers a warm but rather alpine ambiance, far from the Japanese ritual style. The absence of traditional architectural elements and the culinary concept differ significantly from an authentic ryokan. The baths present seem modern and not typically Japanese. The whole is more suited to a Western mountain chalet than a Japanese inn.

Ryokan Highlights

Public Bath
Robe/Yukata
Wi-Fi Connection
Parking
Air Conditioning
Breakfast

Detailed Ratings

Staff 10.0
Facilities 9.9
Cleanliness 10.0
Comfort 10.0
Value for money 10.0
Location 10.0

Points of interest nearby

Places of interest
Restaurants

Review summary for: Snowball Chalet at Madarao Mou…

Positive Reviews

Exceptional and friendly staff

Guests consistently praise the staff for being super friendly, helpful, and accommodating. The team goes above and beyond to make every stay perfect, creating a welcoming and home-like atmosphere.

Delicious and gourmet food

The food, especially breakfast, is described as delicious, gourmet, and first class. Guests appreciate homemade items like sourdough, jams, and omelettes, as well as the French chef's cooking.

Cozy and homely ambiance

The chalet is described as cozy, comfortable, and homely. Guests mention that the lodge feels like home away from home, with a unique and thoughtfully decorated atmosphere.

Ideal location for ski trips

The location is highly valued, with convenient access to ski slopes, ski schools, and local restaurants. Guests mention being able to walk to the slopes and enjoy beautiful views from the windows.

Attentive organization and support

Staff help organize ski lessons, restaurant bookings, and other activities, making stays easy and memorable. Guests appreciate the thoughtful support and attention to detail.

Cleanliness and great facilities

The lodge is praised for its cleanliness and well-kept facilities. Guests note the clean rooms, inviting common areas, and overall high standards throughout the property.

Negative Reviews

No significant negative feedback

Guests repeatedly mention that there was nothing negative about their stay and that everything was perfect or fantastic in every aspect.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

Is there an onsen available at the Snowball Chalet at Madarao Mountain ryokan?

The ryokan does not have an onsen, but it offers a jacuzzi and a public bath for relaxation after a day of activities.

What are the check-in and check-out times?

Check-in times are between 2:30 PM and 10:00 PM, and check-out must be done between 7:00 AM and 10:00 AM.

What languages are spoken at this ryokan?

The staff speaks English and Japanese, which facilitates communication for international guests.

Does the ryokan have any specific restrictions?

The establishment is entirely non-smoking and does not accept pets. Children aged 6 and over are welcome.

What wellness services are offered?

The ryokan offers a hot tub/jacuzzi and a public bath for you to relax during your stay.

How does dining work on-site?

You will find a café and a bar on-site. Children’s buffet options and menus for special diets are available upon request.

Is parking available?

Yes, free public parking is available on-site, but only by reservation.

What tourist activities are available nearby?

The Ryuoo ski area, Jigokudani Monkey Park, and Suzaka Zoo are nearby, as well as many restaurants and cultural attractions like the Madarao Art Museum of Children Books.

Are pets allowed?

Unfortunately, pets are not allowed in the establishment.

What cultural activities can be practiced?

Tours or classes about local culture are available. Additionally, the region offers temporary art galleries and enriching cultural experiences.

What is the most convenient way to get to the ryokan?

Nagano Station is located 33 km away and Iiyama Station 10 km from the ryokan. A shuttle service can be arranged upon request to facilitate your travels.

Does the ryokan offer any special offers or discounts?

You may be eligible for a Genius discount based on your travel dates and available offers. Log in to check if you are eligible.

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