Suigan
9,1/10 Exceptional - Based on 27 reviews
Between the calm of lush forests and the serenity of hot springs, this ryokan in Jozankei offers you an authentic haven of peace. The establishment focuses on well-being, with private thermal baths and spaces dedicated to relaxation. Fully air-conditioned and equipped with free Wi-Fi, it combines tradition and modern comfort to ensure a soothing stay. Families and couples will particularly appreciate the free parking and warm welcome that makes every visit a moment of rejuvenation.
With spacious suites accommodating up to four people, this ryokan offers tailored accommodation. The non-smoking rooms are equipped with private bathrooms with bathtubs and slippers, as well as flat-screen TVs and large comfortable beds. Some suites stand out with their outdoor baths and private saunas, offering breathtaking views of the surrounding nature, perfect for relaxing after a day of exploration.
Take your taste buds on a journey with the two on-site restaurants, where chefs offer refined Japanese dishes and international options. The breakfast served in a friendly setting will give you all the energy you need to enjoy the charms of Jozankei. Nearby, other restaurants offer unique local flavors to vary the culinary pleasures. This ryokan is not just a place to stay but also an opportunity to fully savor each moment in a warm and welcoming atmosphere.
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Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Rating
6/10 Evoking a modern and refined charm, this ryokan combines contemporary elements with a few traditional touches. The baths offer a nice view but lack a typically Japanese essence. The decoration features a soothing style but is not very immersive, while the culinary experience seems refined but not fully authentic.
Ryokan Highlights
Refrigerator
Wi-Fi Connection
Parking
Air Conditioning
Breakfast
Positive Reviews
Exceptional private onsen and room comfort
Guests loved the private onsen in their rooms, describing them as superb, with beautiful and comfortable accommodations ensuring privacy and a relaxing atmosphere throughout their stay.
Delicious and high-quality food experiences
Many reviews praised the food, from superb ingredients in prepared meal boxes to unforgettable multi-course dinners and delicious in-room breakfasts, often exceeding guests’ expectations.
Caring and attentive staff
The staff was described as very caring and tried hard to communicate, even when English was limited, making guests feel welcomed and well looked after during their stay.
Unique and tranquil getaway
The property offers a perfect escape from busy city life, providing a quiet, private, and undisturbed environment, ideal for relaxation after a long week or for enjoying beautiful natural surroundings.
Luxurious amenities and thoughtful extras
Guests appreciated luxurious touches like free drinks and snacks, high-quality bath products, in-room entertainment, and well-equipped rooms that enhanced their overall experience.
Highly recommended and memorable stay
Multiple guests expressed their intention to return, describing their stay as highly recommended, unforgettable, and worth adjusting travel plans to experience again.
Negative Reviews
Distance from public transportation
The property is a bit far from public transportation, so guests may need to rent a car or walk about 15 minutes to the nearest bus stop, which could be inconvenient for some.
No elevator and limited luggage assistance
There is no elevator, and some guests had to carry heavy suitcases up to higher floors themselves. Assistance with luggage was not always available, which could be improved.
Average or self-prepared meals for some guests
A few guests found the half board or kaiseki dinner to be average, and some were less impressed with having to cook and clean up their own meals, which felt less like a vacation.
Limited shuttle or transfer services
Some guests mentioned the lack of direct shuttle service or needing to transfer buses, making transportation to and from the property less convenient than expected.
Price considered high by some guests
A few guests felt that the experience, while great, was really expensive and expected more included services, such as luggage assistance, for the price paid.
Minor issues with in-room features
Some mentioned small in-room details, such as steep stairs or the need to pack light due to no elevator, but these did not significantly detract from the overall positive experience.
Does the ryokan offer onsens?
Yes, the Suigan is located in a geothermal area offering several nearby hot springs for you to relax.
What are the check-in and check-out times?
You can check in between 3:00 PM and 6:00 PM and check out between 8:00 AM and 11:00 AM.
What languages are spoken at the ryokan?
The staff at Suigan speaks Japanese.
What are the smoking rules?
Suigan is a completely non-smoking property.
Are wellness services available?
The ryokan offers a selection of suites with saunas and outdoor baths for an optimal wellness experience.
Does the ryokan offer dining?
Suigan offers breakfast. For other dining options, there are restaurants nearby in Sapporo.
Does the ryokan have parking?
Yes, private and free parking is available, with no prior reservation needed.
What tourist activities are nearby?
You can visit the Kappa Daio statue, the Jozankei dam museum, and enjoy the Sapporo Kokusai ski resort, among others.
Are pets allowed?
No, pets are not allowed at the property.
What types of cultural activities are offered?
You can discover exhibitions at the Sapporo Art Museum and visit the Sapporo Art Park, both located nearby.
What are the transportation options to access the ryokan?
The ryokan is 27 km from Sapporo Station. Sapporo-Okadama Airport is located 34 km away.
What is the cancellation policy?
Cancellation terms vary depending on the type of accommodation. Please enter your stay dates to consult the applicable terms.
