Suihoen

9,7/10 Exceptional - Based on 101 reviews

Traveler Mix:
Couples (51%)
Families (31%)
Groups (12%)
Solo travelers (6%)

In the lush setting of Gero, Suihoen Ryokan welcomes you in an atmosphere filled with calm and serenity. The well-maintained gardens, indoor and outdoor hot spring baths, and traditional architecture provide a setting conducive to relaxation. The wellness facilities, including on-demand massages and a public bath, invite you to a unique sensory journey where time seems to stand still.

Evoking refinement and comfort, the ryokan rooms in Gero harmoniously blend tradition and modernity. Air-conditioned, they feature a seating area and Japanese or modern bedding, according to your preferences. Some include a private open-air bathtub with mountain views, enhancing the feeling of intimacy and luxury. Wi-Fi connection is offered for an uncompromising stay.

At mealtime, let yourself be seduced by the exquisite flavors of Japanese cuisine. The dishes, delicately prepared with seasonal local ingredients, are often served in the intimacy of your room. For a more varied culinary experience, an on-site restaurant fuses Italian and Japanese influences in a setting that is both modern and romantic, perfect for shared moments.

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Japanese Authenticity Evaluation

9/10 Delicately designed, this ryokan combines authentic architecture and refined decoration with tatamis and shōji. The kaiseki meals are visually sumptuous and seasonal. The natural bath area is sublime, well integrated into the surrounding nature. The modern rooms retain a traditional charm despite contemporary touches.

Ryokan Highlights

Thermal bath/onsen
Open-air bath
Public bath
Massages
24-hour reception
Tatami
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Restaurant
Disabled access
Breakfast

Detailed Ratings

Staff 9.9
Facilities 9.9
Cleanliness 9.9
Comfort 9.8
Value for money 9.0
Location 9.3

Points of interest nearby

Places of interest
Restaurants

Review summary for: Suihoen

Positive Reviews

Exceptional meals and dining experience

Guests consistently praise the breakfast and dinner, describing them as delicious, authentic, and among the best they've had, with special mention of Kaiseki and multi-course dinners.

Spacious, clean, and well-equipped rooms

Rooms are described as very clean, spacious, modern, and comfortable, often featuring private onsens, massage chairs, and thoughtful amenities for a relaxing stay.

Friendly and helpful staff

The staff receive high marks for their friendliness, helpfulness, and ability to communicate in English. Many guests mention feeling welcomed and well cared for.

Relaxing onsen facilities

The onsen facilities, including private and public baths, are highlighted as clean, relaxing, and available 24/7. Guests appreciate the ability to adjust the heat and enjoy mountain views.

Peaceful and beautiful location

The property is noted for its beautiful scenery, mountain views, and peaceful environment, with proximity to cultural sites and a quieter atmosphere compared to town center hotels.

Attention to detail and excellent service

Guests appreciate the attention to detail, such as complimentary drinks, personalized menus, and special touches for occasions like honeymoons, making the stay memorable.

Negative Reviews

Distance from town center

Some guests mention the location is a bit far from the town area, suggesting that having a vehicle is helpful for easier access.

Room bed size preferences

A few guests found the provided beds slightly small for two people, expressing a preference for larger beds such as queen or king size.

Price considerations

The price is noted as something to consider, with guests mentioning it's best suited for special occasions or group stays if budget allows.

Public onsen size

One guest noted that the public onsen could be slightly bigger, but appreciated having a spacious private tub in the room.

Traditional Japanese experience may not suit all

The very traditional Japanese style and experience are highlighted, which may not be ideal for every traveler, but service remains excellent.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times at Suihoen ryokan?

Check-in at Suihoen is between 15:00 and 18:00, and check-out is between 08:00 and 11:00.

What hot spring baths are available at Suihoen?

Suihoen offers natural hot spring baths, accessible indoors and outdoors, perfect for relaxing in an authentic Japanese setting.

What wellness services are offered?

In addition to its hot spring baths, the ryokan also offers massages for an additional fee, for a complete relaxation experience.

Is there an on-site dining service?

Yes, Suihoen offers carefully prepared seasonal Japanese dishes that you can enjoy in the privacy of your room.

Is there parking available for guests?

Suihoen has free and private parking available on site without prior reservation, as well as a charging station for electric vehicles.

Does the staff speak languages other than Japanese?

Yes, the staff at Suihoen speaks English, Japanese, and Chinese, facilitating communication with international guests.

What restrictions are in place at the ryokan?

The ryokan is entirely non-smoking and does not allow parties/events or pets. Additionally, quiet hours must be respected between 22:00 and 07:00.

What are the nearby tourist attractions to Suihoen?

Local attractions include the Gero Onsen Gassho Village, located 250 meters away, and the Charlie Chaplin Statue, 650 meters away. The Zenshoji History and Folklore Museum is also 5 km away.

Does the ryokan offer cultural activities?

While Suihoen itself does not organize cultural activities, you are close to cultural sites such as the Gero Onsen Gassho Village, rich in local heritage and history.

How do I get to Suihoen from the station?

Suihoen is located just a 16-minute walk from JR Gero Station, making it easily accessible by public transport.

Are pets allowed?

No, pets are not allowed on the premises for the comfort of all guests.

Which rooms can accommodate families?

Suihoen offers family rooms, such as the Japanese-Style Quadruple Room, which can accommodate more than four people, ideal for families or groups.

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