Sundance Resort Hakone Gora
8,7/10 Excellent - Based on 95 reviews
Nestled in the heart of Hakone, the Sundance Resort Hakone Gora offers a stopover combining serenity and comfort. Renowned for its thermal bath/onsen, this establishment is a true haven of well-being, inviting relaxation after a day of exploration. Its warm ambiance, combined with modern services such as free Wi-Fi and private parking, makes it an ideal place to recharge. Just a few steps from Gora Station, it offers perfect accessibility to explore the surrounding wonders.
The ryokan rooms captivate with their spacious comfort and diversity. Between the elegance of Japanese-style rooms, with their soft futons, and the modernity of equipped twin rooms, everyone will find their ideal cocoon. Air-conditioned and well-maintained, they guarantee a most pleasant rest, perfect after enjoying the surroundings or the thermal baths.
The on-site restaurant delights lovers of traditional Japanese cuisine with delicately prepared kaiseki menus. For more diversity, the surroundings abound with picturesque cafes and local restaurants, promising unforgettable culinary experiences. Whether enjoying a prestigious meal or exploring the flavors of Hakone, every moment is a feast for the palate.
Book on Booking.com
By using this link, you may benefit from a Genius discount of 10% or more.
Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
5/10 Although some rooms incorporate Japanese elements like tatami mats, the whole mix of modernity and tradition. The onsen seems modest but pleasant, while the meals, well presented, are more of a fusion cuisine. The external architecture and some spaces, however, lack a total immersion in traditional Japanese aesthetics.
Highlights of the Ryokan
Thermal bath/onsen
Wi-Fi Connection
Parking
Air Conditioning
Breakfast
Positive Reviews
Excellent location close to Gora station
The hotel is very well located, just a few minutes from Gora station, making it convenient for exploring the area and accessing public transportation easily.
Spacious and clean Japanese-style rooms
Guests appreciated the spacious, clean rooms in Japanese style, often with lovely views and comfortable futons, providing an authentic and relaxing experience.
Enjoyable onsen and good amenities
The onsen was highly praised for being superb and relaxing. Additional amenities like laundry, massage chairs, and a kids play area were also appreciated.
Friendly and helpful staff
Staff were described as very friendly, helpful, and accommodating, often making efforts to communicate in English and assist with special requests.
Delicious and varied breakfast options
Breakfast was frequently mentioned as delicious, with both Japanese and international options available, and staff attentive to dietary needs.
Family-friendly environment
The hotel offers a family-friendly environment with spacious rooms, play areas for kids, and a calm, peaceful atmosphere suitable for families.
Negative Reviews
No elevator for upper floors
Several guests noted the absence of an elevator, which may be inconvenient when carrying luggage or for older visitors, though staff often assist with bags.
Some furniture needs updating
A few reviews mentioned that certain furniture, such as chairs and sofas, are worn out or sagging and could benefit from replacement for extra comfort.
Limited in-room shower facilities
Some rooms do not have private showers, requiring guests to use the onsen area for bathing, which may not suit everyone's preferences.
Communication challenges with staff
Communication with staff can be challenging due to language barriers, but translation apps and staff effort help to overcome this issue.
Few dining options nearby
There are not many restaurants around the hotel, and dinner options are limited, so guests are advised to plan meals in advance.
No place to hang wet clothes
Some guests wished there was a place or rack to hang wet or damp clothes and raincoats in the room for added convenience.
What are the check-in and check-out times?
Check-in times are from 3:00 PM to 8:00 PM. You will need to inform your arrival time in advance. Check-out is from 8:00 AM to 11:00 AM.
What facilities does the onsen offer?
The ryokan offers a thermal bath/onsen where you can relax and enjoy moments of well-being in a traditional Japanese setting.
What languages are spoken at the ryokan?
The ryokan staff speaks Japanese. It is recommended to have some knowledge of Japanese or a translation app to facilitate communication.
Are there any restrictions or particular regulations to follow?
The ryokan is entirely non-smoking and does not accept pets. Parties are prohibited, and guests are asked to avoid noise between 10:00 PM and 6:00 AM.
What wellness services are available?
In addition to the thermal bath/onsen, we offer free Wi-Fi connection for your comfort and digital well-being.
What do you offer in terms of dining?
The ryokan has an on-site restaurant where you can savor traditional Japanese kaiseki dishes prepared with care. Breakfast is also offered.
Is parking available?
Yes, free private parking is available on site for ryokan guests, without prior reservation.
What tourist attractions are nearby?
Hakone Gora Park is 500 meters away, and the Hakone Open-Air Museum is 700 meters away. The Pola Museum is also accessible in a few minutes by car.
Are pets allowed?
Unfortunately, pets are not allowed in the establishment.
Can we participate in other cultural activities during the stay?
Yes, by staying at the ryokan, you can easily access various museums and art galleries in the region, such as the Hakone Museum and the Pola Museum.
How to get to the ryokan from the airport?
Tokyo-Haneda International Airport is the closest, at 74 km. You can take a train to Gora Station, located just a 3-minute walk from the ryokan.
Is there a discount or special offer available?
Yes, you can benefit from Genius discounts depending on your booking and stay dates. Log in to see if special offers are available for your dates.
