The Lake View Toya Nonokaze Resort
8,8/10 Excellent - Based on 991 reviews
Grand open to the peaceful sparkle of Lake Tōya, this ryokan marries Japanese traditions with modern comfort. The infinity onsen, offering a breathtaking view of the lake, invites serenity, while the indoor and outdoor thermal baths relax body and mind. Wellness services, such as massages and the sauna, complete this holistic experience, infusing renewed harmony into each visitor.
Our rooms, with clean lines and delicate decor, offer spectacular panoramas of the lake and surrounding mountains. Whether you choose a modern room with twin beds or a room with a tatami area, the spaces are designed to combine elegance and practicality. Some suites even offer private baths with views, for total immersion in relaxation.
A gastronomic high point, the restaurant Le Vent offers a refined mix of local and international flavors, highlighting the richness of Japanese cuisine. For those wishing to explore further, charming places like the restaurant Ippontei, just a few steps away, are available. This ryokan at Lake Tōya is ideal for fulfilling all culinary and cultural aspirations.
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By using this link, you may benefit from a Genius discount of 10% or more.
Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Rating
6/10 Overall pleasant, this ryokan combines some traditional elements with modern inspirations. The baths offer magnificent views, and the rooms provide a relaxing setting. However, the architecture and decor could integrate more authentic Japanese elements for a more complete cultural immersion.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Sauna
24/7 Reception
Wi-Fi Connection
Parking
Air Conditioning
Airport Shuttle
Restaurant
Wheelchair Access
Breakfast
Positive Reviews
Spectacular lake and mountain views
Many guests mention the breathtaking, unobstructed views of the lake and mountains from rooms, restaurants, and the rooftop onsen, making the stay truly memorable and relaxing.
Exceptional buffet meals
The breakfast and dinner buffets are consistently praised for their variety, quality, and delicious options, catering to different tastes with both Eastern and Western cuisine.
Wonderful and attentive staff
Staff are often described as friendly, helpful, and going beyond expectations to assist guests, making guests feel welcomed and cared for during their stay.
Comfortable and spacious rooms
Rooms are described as spacious, tidy, and clean, with special touches like private onsen baths, comfortable beds, and thoughtful amenities for a relaxing experience.
Great onsen facilities
Onsen facilities, especially the outdoor and rooftop options, are highlighted as a major draw, offering relaxation with beautiful views and well-maintained spaces.
Excellent location and activities
The hotel’s lakeside location is praised for convenience, access to fireworks, nearby activities like cycling, and easy exploration of the surrounding area.
Negative Reviews
Strict hotel policies and extra fees
Some guests mention strict policies such as no late check-out, fines for lost keys, and extra charges for certain amenities, which could be inconvenient for some visitors.
Limited shuttle or transport options
Several reviews wish for a shuttle service to and from the train station, noting that transport to the hotel can be less convenient without it.
Buffet may not meet all expectations
A few guests felt the buffet dinner did not fully match the hotel’s high-end image or was not as impressive as expected, especially given the price point.
Room cleaning and maintenance practices
Some guests would prefer more frequent room cleaning, as the hotel sometimes provides fresh towels and amenities at the door instead of full housekeeping during multi-night stays.
Communication and language barriers
A few guests experienced challenges with staff not speaking much English or being less able to help with local travel information, which may affect some international visitors.
Occasional facility or amenity limitations
There were mentions of the women’s open-air onsen being temporarily closed, and some guests would have liked more pillow choices or a gym on site.
What are the onsen opening hours and is it mixed-gender?
The onsen is accessible to guests from 6:00 AM to 11:00 PM. It includes separate indoor and outdoor baths for men and women, allowing a relaxing experience while respecting everyone’s privacy.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 7:00 PM and check-out is until 11:00 AM. Please inform us in advance of your expected arrival time.
What languages are spoken at the ryokan?
Our staff speaks English, Japanese, and Chinese to better serve you during your stay.
Are there any specific restrictions within the establishment?
The establishment is non-smoking and does not accept pets. We thank you for respecting these rules for the comfort of all our guests.
What wellness services do you offer?
In addition to thermal baths, we offer relaxing massages and a modern public bath with breathtaking views of Lake Toya. A sauna is also available for our guests.
What dining options are available at the ryokan?
Our on-site restaurant offers a fabulous breakfast as well as a buffet dinner, included in some accommodation packages, to provide you with an unforgettable culinary experience.
Is there parking available for guests?
Yes, we offer free and private parking on site for the convenience of our guests, with no prior reservation needed.
What tourist activities are nearby?
Lake Toya is just a 3-minute walk away and the Sairo Observatory is a 15-minute drive. For nature and adventure enthusiasts, the Mount Usu Ropeway is a 10-minute drive, offering a spectacular view of the active volcano.
Are pets allowed?
Unfortunately, pets are not permitted within the establishment.
Do you offer cultural activities at the ryokan?
We have a retro glass art gallery on-site where guests can discover unique artworks. Additionally, local cultural events can be recommended by our staff.
How can I access the ryokan via public transport?
The ryokan is accessible by taxi (15 minutes) or bus (25 minutes) from JR Toya Station. A shuttle is also available from JR Sapporo Station and New Chitose Airport, with additional fees and on reservation.
Can I organize a special event or business meeting at the ryokan?
Yes, we have meeting/reception rooms available for an additional fee. Please contact us in advance to organize your special event.
