Togari Onsen Alpen Plaza
9,2/10 Exceptional - Based on 57 reviews
Filled with timeless elegance, this ryokan in Iiyama blends traditional Japanese authenticity with a contemporary touch. Its vast spaces are bathed in natural light that enhances the tranquility of the wooden finishes and warm tones. Offering more than just a resting place, this establishment features an onsen spa with a hot spring bath, perfect for relaxing after a day spent on the nearby slopes or hiking trails. With ski-in/ski-out access and concierge services, it embodies a haven of serenity and modernity.
Nestled in the heart of pristine landscapes, the rooms, whether Japanese or Western-style, offer sublime views of the surrounding mountains. Every detail is designed for comfort: air conditioning, refined bedding, and space to relax in privacy. The traditional rooms with tatami and futons immerse you in a unique cultural experience, while others, equipped with modern beds, cater to a varied audience. For optimal rest, the communal bathrooms are impeccable and highlight meticulously orchestrated hospitality.
Special mention for the on-site restaurant, “Shakunage,” where local flavors are expressed with virtuosity through delicate and comforting Japanese cuisine, served at breakfast and dinner. Nearby, other establishments punctuate your gastronomic stay, while the hotel bar invites you to end your evenings in a convivial and elegant atmosphere. Here, every moment is a rediscovery of the senses.
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A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
6/10 Maintaining a partially Japanese charm, this ryokan features an architecture blending tradition and modernity. The rooms adhere to classic codes, offering a pleasant ambiance. However, the culinary experience, though carefully crafted, lacks the sophistication of a kaiseki. The baths are functional but do not offer the serenity of an exceptional onsen.
Ryokan Highlights
Hot spring/onsen
Public bath
24-hour front desk
Wi-Fi connection
Parking
Air conditioning
Breakfast
Positive Reviews
Exceptional hospitality and attentive staff
Guests consistently mention the incredibly friendly, attentive, and helpful staff who go above and beyond to accommodate requests and make stays memorable, creating a welcoming family-run atmosphere.
Delicious and traditional meals included
The breakfast and dinner served are often described as amazing, traditional Japanese cuisine, plentiful, healthy, and beautifully presented, with special dietary needs accommodated without hesitation.
Great location near ski slopes
The hotel is praised for its proximity to ski resorts, with easy access to slopes, ski lift stations, and gear rental, making it very convenient for winter sports enthusiasts.
Comfortable and authentic Japanese experience
Many guests highlight the authentic Japanese atmosphere, including tatami rooms, futon bedding, traditional pajamas, and a genuine ryokan feel that adds to the overall experience.
Onsite onsen for relaxation
The onsite onsen is repeatedly mentioned as a perfect way to relax after a day on the slopes, providing a tranquil and enjoyable retreat for guests.
Clean, spacious, and family-friendly rooms
Rooms are described as spacious, immaculate, and very clean. The hotel is also noted to be family-friendly, with playrooms and thoughtful touches for children.
Negative Reviews
Some rooms have shared bathrooms
A few reviews mention that not all rooms have private bathrooms, with shared facilities being very clean but less convenient for some guests who prefer ensuites.
Facilities showing signs of age
Some guests note that the property is older and certain facilities are starting to show their age, though cleanliness and comfort are still maintained.
Drying room could be improved
A guest mentioned that the drying room works slowly, so ski clothing may remain damp and cold in the morning, though individual storage spots are appreciated.
Ladies onsen dressing room location
There is feedback that the ladies onsen dressing room is located next to the smoking room, which may cause some inconvenience after bathing.
Room cleaning by request
Guests need to notify staff if they would like their room cleaned during their stay, which may require extra attention for those expecting daily housekeeping.
Price is a little high but comparable
A review notes that the price is a bit high, though it is comparable to other ski hotels in Japan and the value is considered good overall.
Is there an onsen available for guests and what are its opening hours?
Yes, we have a hot spring/onsen accessible to our guests. It is open 24/7 so you can enjoy it at any time of the day or night.
What are the check-in and check-out times for the ryokan?
Check-in is between 3:00 PM and 6:00 PM, and check-out must be completed by 10:00 AM. We advise you to adhere to these times to ensure the smooth operation of our services.
What languages does the staff speak?
Our staff speaks English and Japanese, facilitating communication with international visitors.
Are there any restrictions or specific rules to follow?
The entire establishment is non-smoking, and pets are not allowed. Additionally, parties and events are not permitted, and a quiet period is requested from 10:00 PM to 7:00 AM.
Do you offer wellness services?
Yes, in addition to our onsen, we also offer a public bath for you to relax after a day of sightseeing or outdoor activities.
What dining options are available on-site?
An Asian breakfast is served daily. We also offer special children’s menus and menus tailored to specific diets upon request.
Is there parking available for guests?
Yes, private and free parking is available for our guests, with no prior reservation required.
What activities and tourist attractions are nearby?
The Takahashi Mayumi Doll Museum and the Madarao Children’s Art Museum are located 9 km and 18 km from our establishment, respectively. We are also close to ski resorts, notably Pegasus Beetle, just 550 m away.
Are pets allowed in the ryokan?
Unfortunately, pets are not allowed within our establishment.
Do you offer cultural activities?
Yes, we offer cooking classes and bike tours to discover the local culture. These activities may require advance booking.
How to get to the ryokan by public transport?
Iiyama Station is located 10 km from our ryokan. Taxis and car rental services are available from the station to easily reach us.
Do you offer rental services for outdoor activities?
Yes, we offer ski and bike rental services so you can explore the surroundings at your leisure.
