Tokiwa Hotel
9,3/10 Exceptional - Based on 31 reviews
Undulating between tradition and elegance, this ryokan in Kōfu envelops its visitors in a soothing aura, where lush gardens and hot spring baths create a sanctuary of calm. The inviting and beneficial thermal waters flow through spaces designed to enhance the tranquility of the mind and body, while open spaces reveal enchanting natural panoramas. Well-being comes to life here, with indoor and outdoor public baths perfect for rejuvenating in serene aesthetics.
In a truly Japanese refinement, the rooms, adorned with tatami mats and shōji screens, offer a subtle blend of modern comfort and cultural sobriety. Every detail, from the soft futons to the gentle light filtering through the windows, invites rest and contemplation. The spacious suites, ideal for family stays, extend this feeling of total harmony, while each accommodation includes practical touches such as a kettle and a refrigerator.
Nestled in culinary delights, the Tokiwa Hotel unveils two unique restaurants, where Japanese cuisine invites guests on a sensory journey. The meticulously crafted menus harmonize with the authentic atmosphere of the place. Nearby, the charm of the neighborhood completes the experience with its surrounding nature and establishments promising local flavors, enriching this extraordinary stay.
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A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
9/10 A peaceful ambiance combining discreet modernity and authentic Japanese tradition can be found here. The kaiseki served are meticulously prepared with local ingredients. The baths offer a breathtaking view of nature, while the elegantly decorated rooms are imbued with a typically Japanese charm.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
24-hour reception
Refrigerator
Terrace/Balcony
Wi-Fi connection
Parking
Air conditioning
Restaurant
Breakfast
Positive Reviews
Exceptional Japanese hospitality
Guests consistently praise the warmth and attentiveness of the staff, describing their service as friendly, personal, and always ready to help, making the stay very pleasant.
Beautiful and peaceful environment
The hotel has an incredible garden and a peaceful atmosphere, offering a relaxing and quiet place to stay, which many guests found unique and enjoyable.
Authentic and delicious dining
Meals, especially dinner and breakfast, are described as authentic Japanese cuisine, top-level, and included in the price. Private booths in the restaurant add to the experience.
Spacious and clean rooms
Rooms are noted for being very clean, some newly remodeled, and often spacious, with special mentions of Japanese style rooms and views of Mount Fuji.
Excellent onsen and facilities
The onsen (hot bath) is highlighted as incredible, and guests appreciate the thoughtful amenities such as fresh towels and after-bath refreshments.
Unique and memorable experiences
The property is described as offering a unique Japanese experience, with special touches like welcome drinks, night snacks, and a sense of tradition and elegance.
Negative Reviews
Some rooms can feel small
A few guests mentioned that certain rooms felt tiny, with limited space for clothes or luggage and not the most efficient use of space.
Traditional bathroom style not for everyone
Some bathrooms have an old style, requiring guests to hold the shower by hand, which may not align with everyone's expectations of luxury.
Limited English spoken by staff
A few guests noticed that most staff had limited ability to speak English, though this did not significantly impact their overall positive experience.
Limited access to facilities for some
There were comments about limited time to use certain facilities such as the banquet room or onsen, and suggestions for longer hours.
Not easily accessible by public transport
One guest noted that the location is not well served by public transport, but taxis are available and reasonably priced.
Preference for Western beds
Some guests who are not used to Japanese-style rooms mentioned they would have preferred Western beds for more comfort.
What are the check-in and check-out times?
You can check in between 3:00 PM and 7:00 PM. Check-out must be completed by 11:00 AM. Please indicate your arrival time in advance.
What languages are spoken at the Tokiwa Hotel?
The staff at the Tokiwa Hotel speak English and Japanese, making communication easy for international visitors.
Does the hotel have an onsen?
Yes, the Tokiwa Hotel features an on-site hot spring bath for guests to enjoy the relaxing experience of the Japanese onsen.
What wellness services are available?
In addition to the thermal bath/onsen, massages are available for an additional fee. A public bath and an outdoor bath are also accessible.
What dining options are available at the hotel?
The Tokiwa Hotel offers two on-site restaurants. An Asian breakfast is served every morning. A café and a convenience store are also available.
Is parking available?
Yes, free and private parking is available on-site without prior reservation, with charging stations for electric vehicles.
What are the nearby tourist attractions?
The Tokiwa Hotel is located near several attractions, including Lake Kawaguchi (39 km away), Mount Fuji-Q (41 km away), Lake Shojiko (31 km away), and Kawaguchi Asama Shrine (34 km away).
Can I bring my pet?
Unfortunately, pets are not allowed on the premises.
Are cultural activities organized?
The Tokiwa Hotel offers cultural activities such as concerts and shows, as well as temporary art galleries.
What are the transportation options to reach the hotel?
The hotel provides a car rental service. Matsumoto Airport is located 90 km from the property, making it convenient for international visitors.
Are there any restrictions to know before booking?
The property is non-smoking and does not allow parties or events. Cash is not accepted.
Is Wi-Fi available?
Yes, free Wi-Fi is available throughout the property for guests’ comfort.
