Toyako Manseikaku Hotel Lakeside Terrace
8,3/10 Excellent - Read reviews
Anchored between sky and waters, this ryokan at Lake Tōya offers an immersion captured by the very essence of serenity. Each thermal bath, indoor or outdoor, unfolds its gentle vapors under changing light, inviting a total disconnection. The peaceful gardens and the terrace open to the lake extend this harmony, while wellness treatments, such as massages, erase fatigue along the soothing ripples of the landscape.
Veils of light and warm materials compose the rooms, where modernity and Japanese traditions converse. Spaces with clean lines, sometimes enhanced by a tatami corner, offer either a majestic view of the lake or a lush panorama of the mountains. Every detail, from the softness of futons to high-tech comfort, seems designed for absolute rest, in perfect fusion with the natural environment.
Behind the doors of the establishment’s restaurant, a symphony of flavors comes to life: subtle Japanese cuisine, intense Chinese dishes, and European inspirations. The breakfast, unanimously praised, enchants the senses from dawn. Just a few steps away, local establishments such as Ippontei or Sangaku Kissa add an authentic touch by allowing you to discover the unique flavors of Hokkaido. Elegance and simplicity meet here in a gourmet ode celebrating the terroir of Lake Tōya.
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A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
6/10 With architecture combining modern elements and traditional touches, the ryokan provides a mixed charm. The baths with natural views enhance the experience, but the cuisine seems more westernized. The well-maintained rooms mix Japanese style and modern comfort, creating a balanced but not entirely immersive atmosphere.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Sauna
24/7 Reception
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air Conditioning
Restaurant
Positive Reviews
Stunning lake and mountain views
Many guests highlight the beautiful views from the rooms and onsens, often mentioning the lake, nearby mountains, and fireworks that can be seen right from the hotel.
Excellent onsen facilities
The onsen receives frequent praise for its quality, cleanliness, and the impressive outdoor hot spring experience with amazing natural scenery.
Varied and delicious buffet meals
Buffet breakfast and dinner are often described as very good, with a wide variety of options, including Hokkaido fresh produces and choices for all tastes.
Comfortable and spacious rooms
Rooms are described as large, comfortable, and clean, with some guests appreciating additional features like massage chairs and daily bottled water.
Friendly and helpful staff
Many reviews mention the kindness and helpfulness of the staff, especially in the restaurant and general service areas.
Convenient location and good facilities
Guests enjoy the hotel's location by the lake and its range of facilities such as cafes, library, souvenir shop, and lounge areas.
Negative Reviews
Crowded during peak times
Several guests mention that the hotel can be very crowded, especially during meals and in the onsen, as it is popular with tour groups.
Some rooms and areas feel dated
A few reviews note that certain rooms or hotel areas are a bit run down or dated, though comfort is generally maintained.
Mixed experiences with front desk staff
While most staff are praised, some guests experienced coldness or lack of professionalism at the reception, though others were very helpful.
Onsen tattoo policy and access
The onsen is not friendly to tourists with tattoos, which some guests found disappointing, hoping for a more inclusive policy.
Room allocation and view issues
A few guests were disappointed with their room location or view, mentioning unclear expectations about lake or mountain views.
Minor maintenance and timing issues
Some guests mention small maintenance issues like a non-working bathroom fan, late breakfast times, or physical keys instead of smart locks.
What are the check-in and check-out times of the ryokan?
Check-in is possible from 3:00 PM and check-out must be completed by 10:00 AM.
What dining options are available on-site?
The ryokan has a restaurant that offers a superb breakfast as well as child-friendly menus. Buffets with various options are also available.
Does the ryokan have an onsen?
Yes, Toyako Manseikaku Hotel Lakeside Terrace has natural hot spring baths where you can relax.
What languages are spoken at the ryokan?
The ryokan staff primarily speaks Japanese.
Is parking available for guests?
Free private parking is available on-site without prior reservation.
What wellness services does the ryokan offer?
The ryokan offers various wellness services including a thermal bath/onsen, public bath, outdoor bath, foot bath, massage chair, and massages (at an additional cost).
What are the pet policies?
Pets are not allowed in the establishment.
What tourist activities are nearby?
Showa Shinzan Kumabokujo Park and Mount Usu Gondola are located 6 km away. Lake Tōya is also 350 m from the establishment, offering beautiful walks.
What cultural activities can be discovered on-site or nearby?
In addition to hot spring baths, you can explore local culture by visiting the trails around Lake Tōya and the surrounding typical restaurants.
How to reach the ryokan using public transport?
The ryokan is a 15-minute drive from JR Toya Station. A shuttle service is available at an additional cost to reach this station from JR Sapporo Station, located 2.5 hours away by car.
What are the restrictions or special rules to follow during the stay?
The establishment is entirely non-smoking and parties/events are not allowed. Identification and a credit card are required at check-in.
Does the ryokan offer accessible rooms for guests with reduced mobility?
Upon prior request, the ryokan will do its best to reduce walking distances for guests with reduced mobility.
