Tsuganoki

8,5/10 Excellent - Based on 132 reviews

Traveler Mix:
Couples (50%)
Families (29%)
Groups (10%)
Solo travelers (10%)

A true haven of serenity, Tsuganoki combines traditional Japanese aesthetics with modern comfort. Its interiors with clean lines harmonize with the surrounding nature, enhancing a soothing atmosphere. The thermal baths, some of which are outdoors facing lush landscapes, offer a unique wellness experience, while relaxation and massage areas complete this quest for tranquility.

Within this ryokan in Nikkō, each room embodies a perfect balance between minimalist elegance and warm hospitality. Equipped with tatami mats, comfortable futons, and sometimes open-air baths, the rooms offer spectacular views of the surrounding greenery or mountains. This immersion in local beauty promises unforgettable moments.

To complete this authentic stay, the local restaurant offers refined Japanese cuisine as well as American breakfast options. Just steps away, cafes or izakayas offer other local flavors, allowing visitors to fully discover the culinary richness of the region.

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Japanese Authenticity Evaluation

8/10 A remnant of an ideal Japan, this ryokan charms with its blend of authenticity and modern elegance. The spacious rooms offer tatami mats and spectacular views, while the onsen, whether private or open-air, invite tranquility. A delightful culinary experience completes the refined immersion.

Ryokan Highlights

Thermal Bath/Onsen
Open-air Bath
Public Bath
Massages
24/7 Reception
Terrace/Balcony
Wi-Fi Connection
Air Conditioning
Breakfast

Detailed Ratings

Staff 9.4
Facilities 8.5
Cleanliness 8.9
Comfort 9.0
Value for money 8.1
Location 8.0

Points of interest nearby

Places of interest
Restaurants

Review summary for: Tsuganoki

Positive Reviews

Authentic Japanese Ryokan Experience

The hotel offers a traditional Ryokan experience with spacious Japanese-style rooms, futons, and opportunities to wear traditional clothing. Many guests appreciated the authentic atmosphere and cultural immersion.

Exceptional Staff and Service

The staff is consistently described as very kind, welcoming, and attentive. Guests mention flexibility with shuttle pick-up, early check-in, and overall a friendly, helpful attitude throughout their stay.

Outstanding Dining Options

Many reviews highlight the fantastic multi-course Japanese dinners and breakfasts, describing them as delicious and a must-try. The Kaiseki meals and overall food quality are highly praised.

Relaxing Onsen Facilities

The onsen (hot spring baths) are appreciated, with options for both public and private baths. The hotel is also tattoo-friendly, and guests enjoy the relaxing atmosphere and additional spa services.

Beautiful Natural Surroundings

Several guests mention the scenic location by the river, proximity to hiking trails, and mountain views from private onsens or terraces, enhancing the overall peaceful and restful experience.

Convenient Amenities and Cleanliness

Rooms are described as large and well-equipped, with amenities like massage chairs, refrigerators, and tea sets. Cleanliness and attention to detail in the rooms and throughout the hotel are consistently noted.

Negative Reviews

Distance from Nikko and Local Attractions

The hotel is located about 30 minutes by taxi from Nikko station, making it less convenient for those wishing to visit Nikko's main attractions. Some guests found the area a bit isolated.

Limited Dining and Booking Flexibility

If meals are not booked in advance, it is not possible to reserve dinner or breakfast upon check-in. Nearby dining options are limited, especially after dark, which can be inconvenient.

Onsen and Bath Size

A few guests mentioned that the shared onsen and bath facilities were smaller than expected, and sometimes only the indoor bath was available, which did not meet all expectations.

Building Maintenance and Renovation

Parts of the hotel, including the facade and carpets, are in need of renovation. Some guests noted scaffolding, construction work, or neglected areas, which affected the visual appeal.

Handling of Special Requests and Allergies

There were challenges with accommodating dietary restrictions, such as allergies, even with advance notice. Adjustments to meals were sometimes not possible, which caused inconvenience.

Limited English and Some Service Inconveniences

Limited English proficiency among staff, especially at night, made some requests difficult. Other minor inconveniences included early checkout times and the need to return room keys daily.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What is the establishment’s policy regarding the onsen?

Tsuganoki offers a thermal bath/onsen, accessible to guests during their stay. It’s an ideal opportunity to relax and enjoy the benefits of hot springs.

What are the check-in and check-out times?

You can check in between 15:00 and 18:00. Check-out must be done by 10:00. Please specify your expected arrival time in advance.

What languages are spoken at this ryokan?

The staff at Tsuganoki speaks Japanese.

What regulations or restrictions apply at this establishment?

Pets are not allowed. The establishment does not accept extra/infant beds and children over 4 years old are charged at the adult rate.

What wellness services are offered?

Tsuganoki offers a thermal bath/onsen, a public bath, an open-air bath, and massages (for an additional fee) for the well-being and relaxation of guests.

What dining services are available?

Breakfast is particularly appreciated and is served on-site. Room service is also available to meet your culinary needs during your stay.

Is parking available for guests?

Yes, free private parking is available for guests staying at Tsuganoki.

What activities or tourist sites are nearby?

Nearby attractions include Nikkō Tōshō-gū Shrine at 24 km, Kegon Falls at 41 km, Rinno-ji Temple, and Futarasan Shrine.

Are pets allowed?

Pets are not allowed in the establishment.

What cultural activities are offered?

The ryokan offers options such as karaoke (for an additional fee) for an immersion in Japanese culture.

What transportation options are available?

The nearest station is Kinugawa-Onsen, located 1.3 km away. A shuttle service is also available to facilitate your travels.

Is there Wi-Fi available?

Yes, free Wi-Fi is available throughout the establishment for all guests.

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