Tsuruga Tunnel Onsen Kitaguni Grand Hotel

7,1/10 Very good - Based on 33 reviews

Traveler Mix:
Families (33%)
Solo travelers (33%)
Groups (21%)
Couples (13%)

Immerse yourself in a soothing and friendly atmosphere in this ryokan in Tsuruga, where tradition and modernity harmoniously meet. Located in the immediate vicinity of the Tsuruga Onsen tunnel, this establishment invites you to a true sensory journey with services such as relaxing massages and leisure spaces, like a game room and a ping-pong table. After a day of discoveries, treat yourself to a moment of absolute relaxation in a warm setting, enhanced by a view of the ocean or mountains.

A stay in a Japanese-style room magnifies your immersion in the local culture. Featuring comfortable futons, these rooms, some with private bathrooms and others shared, combine their traditional elegance with modern amenities such as a flat-screen TV and free Wi-Fi. Large bay windows offer exceptional views of the surrounding nature, inviting total serenity, whether you are with family or friends.

To enrich your culinary experience, explore the restaurants located a few kilometers from the establishment, such as the restaurant 今井 or the café 珈夢, which offer authentic local flavors. With free on-site parking and a shuttle to Tsuruga Station, the ryokan ensures easy access and great availability for exploring Tsuruga and its cultural treasures. Whether you are in search of rest or adventure, this establishment will meet all your expectations.

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Japanese Authenticity Rating

5/10 Sprinkled with traditional touches like tatami mats and shōji, this ryokan retains a certain charm. However, the architecture and baths lack notable authenticity. The culinary presentation seems modest. The overall experience is pleasant but far from being fully immersive in Japanese culture.

Highlights of the Ryokan

Wi-Fi Connection
Parking
Air Conditioning

Detailed Ratings

Staff 8.3
Facilities 7.0
Cleanliness 7.5
Comfort 7.6
Value for money 8.0
Location 7.9

Points of interest nearby

Places of interest
Restaurants

Review summary for: Tsuruga Tunnel Onsen Kitaguni…

Positive Reviews

Friendly and helpful staff

Many guests mentioned that the staff were very kind, attentive, and provided helpful advice, making the stay more comfortable and enjoyable for everyone.

Good value for money

Several reviews highlighted the affordable price and reasonable value, especially for families and groups, with guests feeling they received what they paid for.

Relaxing and quality onsen

Guests repeatedly praised the onsen, describing the water as soft and smooth, with great views, and appreciating the authentic Japanese hot spring experience.

Beautiful scenery and peaceful location

Visitors enjoyed the views of the mountains and sea from their rooms, and appreciated the quiet surroundings, making it a relaxing getaway.

Clean tatami and sufficient facilities

Despite the building being older, guests found the tatami mats clean and the facilities sufficient for a comfortable stay.

Tasty meals and local cuisine

Many guests were satisfied with the dinner and breakfast, describing them as delicious and filling, with an authentic onsen dining style.

Negative Reviews

Aging facilities and building

Several guests noted that the building and facilities were old or showing signs of age, though many found this did not greatly impact their stay.

Temperature and air conditioning issues

Some guests experienced rooms that were too hot or too cold, with air conditioning or heating that was either noisy or not effective enough.

Limited amenities and convenience

A few reviews mentioned the lack of amenities such as vending machines, water dispensers, or 24-hour bath access, making things less convenient.

Minor discomforts in rooms

Guests mentioned issues like no washbasin in the room, lack of electrical outlets, or uncomfortable toilets without seat warmers.

Occasional WiFi and TV limitations

Some visitors had trouble with WiFi disconnecting or limited TV channels, which could be inconvenient for those needing connectivity.

Transport and location challenges

A guest noted that the shuttle bus left early, requiring a walk to the station, and some found the location a bit out of town.

This summary is based on all online reviews and was last updated on 15 June 2025

Frequently Asked Questions

What are the check-in and check-out times at the ryokan?

Check-in times are from 2:30 PM to 9:00 PM, and check-out can be done at any time, as the service is available 24/7.

What languages are spoken at the Kitaguni Grand Hotel?

The ryokan staff speaks Japanese.

Are there any age restrictions for guests?

There are no age restrictions for check-in, and children aged 6 and older are welcome.

What wellness services are available at the ryokan?

The ryokan offers massages for the well-being of its guests.

Is there a restaurant or dining options on-site?

Although there is no restaurant mentioned on-site, there are several restaurants and cafes nearby within a few kilometers.

Does the ryokan offer parking?

Yes, free public parking is available on-site without prior reservation.

What tourist activities are available near the ryokan?

Guests can visit the Chofuku-ji Temple and Sannomiya Jinja Shrine, located 6 and 7 minutes away by car, respectively. The Yogo Kogen ski lifts are also accessible at 13 km.

Are pets allowed at the ryokan?

Pets are not allowed within the establishment.

Are there any cultural activities offered to guests?

The ryokan offers an authentic experience of Japanese-style rooms with futons and views of the mountain or ocean, contributing to a cultural immersion in the Japanese way of life.

What transportation options are available to access the ryokan?

The ryokan offers a free shuttle service from Tsuruga Station, located 10 minutes away by car.

What is the uniqueness of the rooms at the ryokan?

Each room offers a spectacular view of the mountain or ocean and is equipped with a safe, a flat-screen TV, a telephone, and has either a private or shared bathroom.

Is there an onsen available for guests?

The Kitaguni Grand Hotel is located a one-minute walk from the Tsuruga Onsen tunnel, allowing guests to enjoy the benefits of thermal baths.

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