Tsutaya Tokinoyado Kazari
9,4/10 Exceptional - Based on 107 reviews
Immersed in a cradle of nature in the heart of Kiso, the ryokan in Kiso, Tsutaya Tokinoyado Kazari, embodies a subtle harmony between Japanese tradition and contemporary comfort. The elegance of noble woods and clean lines creates a soothing atmosphere, enhanced by its hot spring baths, true sanctuaries of outdoor relaxation. In addition, modern wellness facilities, a public bath, and facilities accessible to people with reduced mobility make this place an oasis of serenity.
Whatever room type is chosen, each is designed to offer an authentic and luxurious experience. The Japanese-style rooms, adorned with tatami and futons, invite a sensory journey into the heart of traditions, while the modern suites with private sauna offer refined comfort. Some rooms have balconies or open-air baths, perfect for contemplating the majesty of the surrounding mountains.
The refined gastronomy of Tsutaya Tokinoyado Kazari delights guests from breakfast, crafted in an Asian style where each bite tells a story. Served in a warm setting, the ryokan’s restaurant offers local cuisine enhanced by seasonal products, while the pleasures continue with a refreshment at the bar. Gourmets in search of culinary adventures can also explore restaurants located a few kilometers away, all steeped in the terroir of Kiso.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
9/10 Ideally located with architecture harmoniously combining tradition and modern comfort, this ryokan offers sublime baths in communion with nature. The refined cuisine admirably highlights local flavors. The carefully decorated rooms offer a peaceful and authentic atmosphere, perfect for an immersion in Japanese serenity.
Ryokan Highlights
Thermal bath/onsen
Outdoor bath
Public bath
Terrace/Balcony
Wi-Fi Connection
Parking
Air conditioning
Disabled access
Breakfast
Positive Reviews
Exceptional staff and attentive service
The staff were attentive, helpful, and took care of every need, creating a welcoming atmosphere. Many guests praised the high level of service and genuine hospitality throughout their stay.
Delicious and beautifully presented food
Dinners and breakfasts were consistently described as phenomenal, with picture-perfect presentation, huge variety, and use of local and seasonal ingredients, providing a true Japanese culinary experience.
Stunning natural scenery and peaceful location
Guests loved the beautiful, tranquil setting, with fantastic views of Mt. Ontake and lush green surroundings, making it an ideal place to relax and enjoy nature.
Wonderful onsen and outdoor baths
The onsen facilities, including indoor and outdoor baths, were highly praised for their serenity, cleanliness, and the unique experience they provided, with some rooms offering private outdoor baths.
Comfortable and spacious accommodations
Rooms were described as spacious, clean, and comfortable, with amenities like pyjamas, gowns, and unique features such as hot tubs or saunas enhancing the stay.
Thoughtful extras and amenities
Free drinks and snacks in the lounge, welcome treats, and the availability of bikes for exploring the area were appreciated by guests, adding to the overall experience.
Negative Reviews
Challenging transportation and remote location
The hotel is somewhat out of the way, requiring a car or shuttle. Some found arranging transportation or using GPS difficult, and shuttle times did not always suit guest schedules.
Building and grounds maintenance could improve
Several guests noted that the external maintenance of the building and gardens could use more attention, though this did not detract significantly from their overall experience.
Some facilities could use a refresh
There were comments suggesting that certain areas would benefit from an update or refresh, but these were generally considered minor points.
Limited shuttle and early check-out
The shuttle service has limited times, and guests leaving before 9AM had to arrange and pay for their own transportation into town.
Food explanations could be improved
While the food was unique and delicious, some guests would have appreciated more explanations about the dishes, especially as many items were unfamiliar.
Minor comfort issues and noise
A few guests mentioned hard beds or pillows and occasional noise from other guests in shared areas, but these did not overshadow the overall positive experience.
Does the ryokan have an onsen?
Yes, the Tsutaya Tokinoyado Kazari offers a hot spring bath, also known as onsen, as well as public baths and outdoor baths.
What are the check-in and check-out times?
Check-in is between 3:00 PM and 6:00 PM, and check-out must be done between 7:30 AM and 10:00 AM.
What languages are spoken at the ryokan?
The ryokan staff speaks English, Japanese, and Chinese to facilitate your stay.
What are the rules and restrictions of the ryokan?
The ryokan is a non-smoking establishment. Pets are not allowed and parties are not permitted.
Do you offer wellness services?
Yes, the ryokan offers various wellness services, including a thermal bath and a jacuzzi.
What types of dining are available?
An exceptional Asian breakfast is served every morning and there is also a bar on site.
Is there parking available?
Yes, free private parking is available on site without prior reservation, with charging stations for electric vehicles.
What activities and tourist spots are nearby?
The ryokan has ski-to-door access and is close to several ski lifts like Kisofukushima Lift 1. You can also explore the Kiso surroundings.
Are pets allowed in the establishment?
No, pets are not accepted in this establishment.
Do you offer cultural activities?
The ryokan is an ideal place to explore traditional Japanese culture, with its hot spring baths and Japanese-style rooms.
How can I reach the ryokan from the airport?
The nearest airport is Matsumoto Airport, located 64 km away. A free shuttle service is available for your transfers.
Does the ryokan have facilities for disabled people?
Yes, Tsutaya Tokinoyado Kazari is equipped to accommodate disabled people, with accessible facilities such as toilets with grab bars.
