Uematsuya

8,8/10 Excellent - Based on 129 reviews

Traveler Mix:
Couples (31%)
Families (27%)
Solo travelers (23%)
Groups (19%)

When you step through the doors of Uematsuya, a ryokan in Ueda nestled in Nagano Prefecture, you are immediately enveloped by a comforting atmosphere, blending Japanese tradition and modern comfort. The establishment offers a soothing experience with its hot spring baths, perfect for relaxing after a day of exploration. Its terrace and common lounge provide welcoming spaces to unwind while admiring the surrounding mountains. With massage chairs and a public bath, well-being is at the heart of your stay here.

Continuing its warm ambiance, Uematsuya offers rooms steeped in serenity. Tatami floors, combined with traditional futon beds or modern beds, create a cocoon of softness where everyone, whether family or couple, finds their space. Each room is carefully equipped with a private bathroom, a refrigerator, and a television, combining Japanese elegance with contemporary amenities. You’ll feel at home, with the added charm of Japan.

Food lovers will be delighted with the two restaurants on-site. The MIRAI restaurant highlights the delicacy of Japanese cuisine, while THE GUNJO RESTAURANT offers a savory palette for each meal of the day. For those wishing to explore the surroundings, several local restaurants are nearby, further adding to the gastronomic richness of your stay. A true invitation to savor Ueda in all its splendor.

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Evaluation of Japanese Authenticity

6/10 What to admire here is a harmonious blend of modern and traditional elements offering a balanced Japanese experience. The baths add a soothing touch though quite simple. The cuisine seems tasty but lacks kaiseki excellence. The rooms evoke Japan with classic touches but lose a bit in total immersion.

Highlights of the Ryokan

Thermal bath/onsen
Outdoor bath
Public bath
Massages
Tatami
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air conditioning
Breakfast

Detailed Ratings

Staff 9.4
Facilities 8.7
Cleanliness 8.9
Comfort 8.9
Value for money 8.7
Location 8.6

Points of interest nearby

Places of interest
Restaurants

Review summary for: Uematsuya

Positive Reviews

Exceptional food and dining

Guests consistently praise the delicious and beautifully presented meals, including kaiseki dinners and breakfasts, with vegetarian options specially prepared and a memorable dining experience.

Outstanding onsen facilities

The indoor and outdoor baths are described as magnificent, relaxing, and well-maintained, with beautiful views and additional rest areas offering drinks and miso soup.

Attentive and friendly staff

Staff are regularly described as friendly, helpful, accommodating, and attentive to guests’ needs, providing excellent service and often speaking English.

Comfortable and clean rooms

Rooms are noted for being spacious, clean, comfortable, and well-equipped with traditional touches and thoughtful amenities, such as hot water and tea.

Convenient transport and location

Many reviews highlight the free shuttle service to and from the station, the peaceful location near temples, and the hotel’s proximity to main attractions in town.

Thoughtful touches and amenities

Guests appreciate the attention to detail, such as local snacks, free drinks, yukatas, and personalized service, making the stay extra special and relaxing.

Negative Reviews

Some rooms may feel outdated

A few guests mention that some rooms are very old, with partially damaged walls and small bathrooms, and felt the facilities did not match a four-star rating.

Noise in certain rooms

Some rooms located near service areas or lifts can be slightly noisy in the afternoon and early evening, but this usually quiets down by night.

Challenging access for some

The ryokan is situated on an incline, which can be a bit of an uphill walk, and the area has limited stores and restaurants, requiring travel for more options.

Room amenities could be improved

Suggestions include providing hairdryers in rooms for those not using onsen facilities and addressing softer pillows or noisy air conditioning in some rooms.

Payment options limited

One guest noted that payment by credit card was not accepted, which may be inconvenient for some travelers.

Traditional room style not for everyone

A guest found the traditional seating uncomfortable and the bathroom small and airless, though this is typical for the style of accommodation.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What amenities are included in the Uematsuya onsen?

The Uematsuya ryokan offers a hot spring bath, a public bath, and an outdoor bath, all perfect for relaxing in a traditional Japanese setting.

What are the check-in and check-out times at Uematsuya?

Check-in times at Uematsuya are from 15:00 to 18:00, and check-out is between 07:00 and 11:00.

What languages are spoken at Uematsuya?

At Uematsuya, the staff speaks English, Japanese, and Chinese, thus facilitating communication with international guests.

What are Uematsuya’s pet policies?

Pets are not allowed at Uematsuya.

What wellness services are available at Uematsuya?

Uematsuya offers various wellness services including a thermal bath/onsen, massages (for an additional fee), and a massage chair.

What kind of dining is offered at Uematsuya?

Uematsuya offers a traditional dining experience with a fabulous breakfast, particularly appreciated by couples.

Is parking available at Uematsuya?

Yes, Uematsuya offers free and private parking on-site, with no prior reservation needed.

What tourist activities are available near Uematsuya?

Nearby, you will find attractions like Ueda Castle, the Japanese Ukiyo-e Museum, and temporary art galleries to enrich your cultural stay.

Is Uematsuya a good choice for a cultural Japanese experience?

Yes, Uematsuya offers a traditional ambiance with tatami rooms and hot spring baths, perfect for a truly authentic cultural experience.

What are the transportation options to Uematsuya?

Shinshu-Matsumoto Airport is 47 km from the establishment, and you have access to nearby trains, such as Daigakumae station located 6 km away.

Are there any noise and event restrictions at Uematsuya?

Yes, events/parties are not allowed, and guests must respect quiet hours between 21:00 and 06:00.

What types of rooms are available at Uematsuya?

Uematsuya offers various types of rooms, including economy double rooms, comfort triple rooms, superior Japanese-style rooms, quadruple rooms, and twin rooms, all non-smoking.

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